Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

Skills you'll gain: Business Process Modeling, Data Storytelling, Responsible AI, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Sales Presentation, Google Gemini, Sales Strategy, ChatGPT, Product Management, Generative AI, Sustainable Development, Data Ethics, Customer Relationship Management (CRM) Software, Innovation, Environmental Social And Corporate Governance (ESG), Product Knowledge

Skills you'll gain: Prompt Engineering, LangChain, Tool Calling, LangGraph, Agentic systems, Multimodal Prompts, Generative AI, LLM Application, Generative AI Agents, Prompt Patterns, Responsible AI, OpenAI, Artificial Intelligence and Machine Learning (AI/ML), Application Design, Application Deployment, Application Development, Large Language Modeling, UI Components, Semantic Web, Software Development

Skills you'll gain: Responsible AI, Data Storytelling, Data Presentation, Predictive Modeling, Decision Support Systems, Operational Efficiency, Automation, Strategic Decision-Making, Data-Driven Decision-Making, Business Intelligence, Decision Making, Business Analytics, Agentic systems, MLOps (Machine Learning Operations), Forecasting, Predictive Analytics, Scikit Learn (Machine Learning Library), Machine Learning, Data Security, Text Mining

Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, PyTorch (Machine Learning Library), LLM Application, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Data Pipelines, Text Mining, Data Ethics, Artificial Intelligence, Deep Learning, Performance Tuning, Applied Machine Learning, Data Processing, Artificial Neural Networks, Reinforcement Learning, Document Management, Database Management Systems, Data Storage Technologies

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Relationship Management, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Market Opportunities, Organizational Development, Upselling, Active Listening

Skills you'll gain: Business Ethics, Meeting Facilitation, Sales Presentations, Graphic Design, English Language, Brainstorming, Negotiation, Purchasing, Verbal Communication Skills, Business Writing, Presentations, Business Communication, Advertising, Business Planning, Financial Analysis, Business Correspondence, Business Leadership, New Product Development, Communication, Marketing

Skills you'll gain: Revenue Recognition, Accrual Accounting, Financial Statements, Accounting, Financial Accounting, Generally Accepted Accounting Principles (GAAP), Accounting Records, Inventory Accounting, Accounts Receivable, Income Statement, Balance Sheet, Financial Reporting, Cash Flows

Skills you'll gain: Persuasive Communication, Public Speaking, Storytelling, Verbal Communication Skills, Influencing, Communication, Leadership, Sales Presentations, Business Communication, Professional Development, Presentations, Emotional Intelligence, Target Audience

Skills you'll gain: Digital Marketing, Customer Relationship Management, Social Media Marketing, Digital Media Strategy, Social Media Strategy, Marketing Analytics, Marketing Strategies, Web Analytics, Marketing, Sales Process, Business Analytics, Customer Retention, Search Engine Marketing, Customer Engagement, Email Marketing, Search Engine Optimization, Content Performance Analysis, Analytics, Lead Generation, Target Audience

Skills you'll gain: Intellectual Property, Business Planning, Competitive Analysis, Risk Management, Tax Preparation, Business Process Automation, Budget Management, Business Strategy, Contract Management, Peer Review, Process Improvement, Financial Analysis, Financial Forecasting, Small Business Accounting, Customer experience improvement, Sales Process, Client Services, Entrepreneurship, Marketing, Leadership and Management