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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
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    Starweaver

    Business Process Outsourcing Strategies in Hospitality

    Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Performance Measurement, Business Relationship Management, Business Process, Business Process Management, Global Marketing, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Contract Negotiation

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    Coursera

    Back-End Infrastructure: Servers, Secure APIs and Data

    Skills you'll gain: API Design, Back-End Web Development, Secure Coding, Data Security, Application Programming Interface (API), Restful API, IT Infrastructure, Infrastructure Security, Application Security, Data Integrity, Servers, Cloud Security, Server Administration, Web Servers, Encryption, Authentications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Agile Masterclass: Agile for Project Management

    Skills you'll gain: Agile Software Development, Agile Project Management, Agile Methodology, Scrum (Software Development), Kanban Principles, Software Development Methodologies, Project Estimation, Sprint Planning, Estimation, Backlogs, Sprint Retrospectives, Project Management, Workflow Management, User Story, Continuous Improvement Process

    4.9
    Rating, 4.9 out of 5 stars
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    8 reviews

    Beginner · Course · 1 - 3 Months

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    Johns Hopkins University

    الحصول على البيانات وتنظيفها

    Skills you'll gain: Data Cleansing, Data Wrangling, Data Integration, Data Capture, Data Preprocessing, Data Literacy, Data Quality, Data Transformation, Data Management, Data Collection, Web Scraping, Data Import/Export, Data Access, Information Management, Metadata Management, Unstructured Data

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Program Gate Reviews with ClickUp

    Skills you'll gain: Program Management, Project Design, Program Evaluation, Project Management Life Cycle, Process Flow Diagrams, Project Management, Diagram Design, Project Management Software, Program Development, Agile Methodology

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
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    Coursera

    Energy Modeling: Predicting & Optimizing Consumption

    Skills you'll gain: Scenario Testing, Energy and Utilities, Mathematical Modeling, Predictive Analytics, Experimentation, Laboratory Experience, Google Gemini, Predictive Modeling, Data-Driven Decision-Making, Forecasting, Data Modeling, Analytics, 3D Modeling, Simulation and Simulation Software, Simulations, Waste Minimization, Sustainable Technologies, Data Visualization, Artificial Intelligence, Search Engine Optimization

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    ChatGPT and AI for Accountants

    Skills you'll gain: Responsible AI, Fraud detection, Accounting Software, ChatGPT, Data-Driven Decision-Making, Management Accounting, Tax Compliance, Tax Management, Accounting, Real Time Data, Auditing, Financial Data, Financial Analysis, Ethical Standards And Conduct, Artificial Intelligence, Practice Management, Financial Forecasting, Anomaly Detection, Predictive Analytics, Generative AI

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
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    Packt

    ASP.NET Core MVC [.NET 8] - The Complete Guide

    Skills you'll gain: ASP.NET, Model View Controller, .NET Framework, Order Management, Object-Relational Mapping, Application Deployment, User Accounts, Database Management, Data Access, Full-Stack Web Development, Web Development, Authentications, Web Applications, User Interface and User Experience (UI/UX) Design, User Interface (UI), Authorization (Computing), Role-Based Access Control (RBAC), Software Architecture, Microsoft Azure, OAuth

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
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    Johns Hopkins University

    Cybersecurity Foundations: Threats Networks, and IoT Protection

    Skills you'll gain: Exploitation techniques, Border Gateway Protocol, Malware Protection, Cybersecurity, TCP/IP, Internet Of Things, Network Security, Threat Detection, Network Monitoring, Network Routing, Network Analysis, Cyber Risk, Network Protocols, Containerization

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
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    Coursera

    Backend Web Development with Go: Build an E-Manual Server

    Skills you'll gain: Secure Coding, Web Servers, Server Side, Hypertext Markup Language (HTML), Go (Programming Language), Web Applications, Back-End Web Development

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Packt

    Rust Basics and Core Concepts

    Skills you'll gain: Package and Software Management, Software Installation, Programming Principles, Integrated Development Environments, Command-Line Interface

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Deep-Dive into Tensorflow Activation Functions

    Skills you'll gain: Tensorflow, Keras (Neural Network Library), Artificial Neural Networks, Deep Learning, Machine Learning Methods, Python Programming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Intermediate · Guided Project · Less Than 2 Hours

Searches related to customer experience

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1…393394395…560

In summary, here are 10 of our most popular customer experience courses

  • Business Process Outsourcing Strategies in Hospitality: Starweaver
  • Back-End Infrastructure: Servers, Secure APIs and Data: Coursera
  • Agile Masterclass: Agile for Project Management: Packt
  • الحصول على البيانات وتنظيفها: Johns Hopkins University
  • Program Gate Reviews with ClickUp: Coursera
  • Energy Modeling: Predicting & Optimizing Consumption: Coursera
  • ChatGPT and AI for Accountants: Packt
  • ASP.NET Core MVC [.NET 8] - The Complete Guide: Packt
  • Cybersecurity Foundations: Threats Networks, and IoT Protection: Johns Hopkins University
  • Backend Web Development with Go: Build an E-Manual Server: Coursera

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