Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Performance Measurement, Business Relationship Management, Business Process, Business Process Management, Global Marketing, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Contract Negotiation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: API Design, Back-End Web Development, Secure Coding, Data Security, Application Programming Interface (API), Restful API, IT Infrastructure, Infrastructure Security, Application Security, Data Integrity, Servers, Cloud Security, Server Administration, Web Servers, Encryption, Authentications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Software Development, Agile Project Management, Agile Methodology, Scrum (Software Development), Kanban Principles, Software Development Methodologies, Project Estimation, Sprint Planning, Estimation, Backlogs, Sprint Retrospectives, Project Management, Workflow Management, User Story, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Data Cleansing, Data Wrangling, Data Integration, Data Capture, Data Preprocessing, Data Literacy, Data Quality, Data Transformation, Data Management, Data Collection, Web Scraping, Data Import/Export, Data Access, Information Management, Metadata Management, Unstructured Data
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Program Management, Project Design, Program Evaluation, Project Management Life Cycle, Process Flow Diagrams, Project Management, Diagram Design, Project Management Software, Program Development, Agile Methodology
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Scenario Testing, Energy and Utilities, Mathematical Modeling, Predictive Analytics, Experimentation, Laboratory Experience, Google Gemini, Predictive Modeling, Data-Driven Decision-Making, Forecasting, Data Modeling, Analytics, 3D Modeling, Simulation and Simulation Software, Simulations, Waste Minimization, Sustainable Technologies, Data Visualization, Artificial Intelligence, Search Engine Optimization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Fraud detection, Accounting Software, ChatGPT, Data-Driven Decision-Making, Management Accounting, Tax Compliance, Tax Management, Accounting, Real Time Data, Auditing, Financial Data, Financial Analysis, Ethical Standards And Conduct, Artificial Intelligence, Practice Management, Financial Forecasting, Anomaly Detection, Predictive Analytics, Generative AI
Beginner · Course · 3 - 6 Months

Skills you'll gain: ASP.NET, Model View Controller, .NET Framework, Order Management, Object-Relational Mapping, Application Deployment, User Accounts, Database Management, Data Access, Full-Stack Web Development, Web Development, Authentications, Web Applications, User Interface and User Experience (UI/UX) Design, User Interface (UI), Authorization (Computing), Role-Based Access Control (RBAC), Software Architecture, Microsoft Azure, OAuth
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Exploitation techniques, Border Gateway Protocol, Malware Protection, Cybersecurity, TCP/IP, Internet Of Things, Network Security, Threat Detection, Network Monitoring, Network Routing, Network Analysis, Cyber Risk, Network Protocols, Containerization
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Secure Coding, Web Servers, Server Side, Hypertext Markup Language (HTML), Go (Programming Language), Web Applications, Back-End Web Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Package and Software Management, Software Installation, Programming Principles, Integrated Development Environments, Command-Line Interface
Beginner · Course · 1 - 3 Months

Skills you'll gain: Tensorflow, Keras (Neural Network Library), Artificial Neural Networks, Deep Learning, Machine Learning Methods, Python Programming
Intermediate · Guided Project · Less Than 2 Hours