
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Automation, Automation, Problem Solving, Design, Order Fulfillment
★ 4.5 (19) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Dashboard, Service Level Agreement, Storytelling, Customer Service, Responsible AI
★ 4.7 (6) · Beginner · Professional Certificate · 3 - 6 Months

Deep Teaching Solutions
Skills you'll gain: Learning Strategies, Lifelong Learning, Time Management, Learning Theory, Creativity, Adaptability
★ 4.8 (93K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Dashboard Creation, Collaborative Software, Management Reporting, Developing Training Materials, Problem Management, Data Presentation, Problem Solving, Performance Reporting, Data Analysis, End User Training and Support, Training and Development, Jira (Software), Network Troubleshooting, Trend Analysis, User Feedback, Data-Driven Decision-Making, Technical Support, Stakeholder Management, Document Management
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Security Awareness, Encryption, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Medical Records, Information Privacy, Cloud Computing, Patient Safety
★ 4.8 (479) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Accounts, Authentications, Data Sharing
Intermediate · Course · 3 - 6 Months

Niel Asher Education
Skills you'll gain: Program Implementation, Data Storytelling, Dashboard, Performance Reporting, Performance Measurement, Training Programs, Performance Metric, Plan Execution, Program Evaluation, Education and Training, Exercise Therapy, Employee Coaching, Human Resources, Physical Therapy, Meditation & Breathwork, Health And Wellness Coaching, Labor Relations, Health Education, Coaching, Athletic Training
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Network Troubleshooting, Technical Support, Servers, Network Security, Data Security, IT Infrastructure, Data Storage Technologies, Data Storage, Computer Networking
★ 4.9 (22) · Beginner · Course · 1 - 4 Weeks

Beginner · Course · 1 - 3 Months

Niel Asher Education
Skills you'll gain: Needs Assessment, Occupational Therapy, Physical Therapy, Workers Compensation, Training and Development, Education and Training, Athletic Training, Meditation & Breathwork, Manual Therapy, Labor Relations, Human Resources, Health And Wellness Coaching, Safety and Security, Intravenous Therapy, Family Therapy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Intranet, Help Desk Support, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Apple software proficiency, Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, Operating System Administration, System Configuration, File Systems, General Networking, Data Storage, Data Management, Network Administration, Remote Access Systems, Encryption
Intermediate · Course · 1 - 3 Months