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  2. Help Desk Support

Results for "help desk support"


  • C

    Coursera

    Advanced ITSM with ServiceNow: Optimizing IT Operations

    Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Automation, Automation, Problem Solving, Design, Order Fulfillment

    4.5 stars, 19 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (19) · Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Microsoft Customer Service (with AI)

    Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Dashboard, Service Level Agreement, Storytelling, Customer Service, Responsible AI

    4.7 stars, 6 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (6) · Beginner · Professional Certificate · 3 - 6 Months

    Category: New
    New
  • D

    Deep Teaching Solutions

    Learning How to Learn: Powerful mental tools to help you master tough subjects

    Skills you'll gain: Learning Strategies, Lifelong Learning, Time Management, Learning Theory, Creativity, Adaptability

    4.8 stars, 93K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (93K) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Confluence Support, Reporting & Analytics

    Skills you'll gain: Dashboard, Dashboard Creation, Collaborative Software, Management Reporting, Developing Training Materials, Problem Management, Data Presentation, Problem Solving, Performance Reporting, Data Analysis, End User Training and Support, Training and Development, Jira (Software), Network Troubleshooting, Trend Analysis, User Feedback, Data-Driven Decision-Making, Technical Support, Stakeholder Management, Document Management

    Intermediate · Specialization · 3 - 6 Months

  • J

    Johns Hopkins University

    Healthcare Data Security, Privacy, and Compliance

    Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Security Awareness, Encryption, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Medical Records, Information Privacy, Cloud Computing, Patient Safety

    4.8 stars, 479 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (479) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Apple Support Pro Certification Guide (SUP-2026)

    Skills you'll gain: User Accounts, Authentications, Data Sharing

    Intermediate · Course · 3 - 6 Months

  • N

    Niel Asher Education

    Implementing and Measuring Desk Worker Mobility Programs

    Skills you'll gain: Program Implementation, Data Storytelling, Dashboard, Performance Reporting, Performance Measurement, Training Programs, Performance Metric, Plan Execution, Program Evaluation, Education and Training, Exercise Therapy, Employee Coaching, Human Resources, Physical Therapy, Meditation & Breathwork, Health And Wellness Coaching, Labor Relations, Health Education, Coaching, Athletic Training

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
  • D

    Dell

    Dell Technologies Technical Support for Hardware

    Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Network Troubleshooting, Technical Support, Servers, Network Security, Data Security, IT Infrastructure, Data Storage Technologies, Data Storage, Computer Networking

    4.9 stars, 22 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (22) · Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Healthcare Systems and Applications Support

    Beginner · Course · 1 - 3 Months

  • N

    Niel Asher Education

    Desk Worker Mobility Foundations

    Skills you'll gain: Needs Assessment, Occupational Therapy, Physical Therapy, Workers Compensation, Training and Development, Education and Training, Athletic Training, Meditation & Breathwork, Manual Therapy, Labor Relations, Human Resources, Health And Wellness Coaching, Safety and Security, Intravenous Therapy, Family Therapy

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
  • P

    Packt

    Universal Service Desk (USD) for Enterprise IT Services

    Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Intranet, Help Desk Support, Systems Integration, Operations, Account Management, Virtual Environment

    Intermediate · Course · 3 - 6 Months

  • P

    Packt

    Apple Certified Support Professional macOS 11

    Skills you'll gain: Apple software proficiency, Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, Operating System Administration, System Configuration, File Systems, General Networking, Data Storage, Data Management, Network Administration, Remote Access Systems, Encryption

    Intermediate · Course · 1 - 3 Months

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