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  • Service Management

Results for "service management"


  • Y

    Yonsei University

    International Hospitality & Healthcare Services Marketing

    Skills you'll gain: Hospitality Management, Hospitality and Food Services, Hospitality, Customer Service, Guest Relations, Customer experience strategy (CX), Customer Relationship Management, Service Design, Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Service Improvement, Hospital Experience, Marketing, Patient-centered Care

    4.7
    Rating, 4.7 out of 5 stars
    ·
    556 reviews

    Mixed · Course · 1 - 4 Weeks

  • D

    Dubai College of Tourism

    Service Foundations for Dubai's Hospitality Sector

    Skills you'll gain: Hospitality Services, Intercultural Competence, Greeting Customers, Hospitality, Communication, Expectation Management, Teamwork, Rapport Building, Growth Mindedness, Personal Development, Service Recovery, Friendliness, Lifelong Learning, Collaboration, Team Collaboration, Continuous Improvement Process, Professionalism, Cultural Sensitivity, Personalized Service, Composure

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Computer Security and Systems Management

    Skills you'll gain: Windows Servers, Computer Security, Linux Administration, Disaster Recovery, Authorization (Computing), Linux, Linux Servers, Microsoft Windows, Authentications, Operating System Administration, OSI Models, User Accounts, Group Policy, Security Management, Ubuntu, System Monitoring, Cyber Security Policies, IT Management, Systems Administration, Cybersecurity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.9K reviews

    Beginner · Specialization · 3 - 6 Months

  • D

    Dubai College of Tourism

    Service-Led Selling in Dubai

    Skills you'll gain: Upselling, Guest Relations, Closing (Sales), Cross Selling, Selling Techniques, Consultative Selling, General Sales Practices, Personalized Service, Hospitality Services, Customer experience improvement, Cultural Sensitivity, Customer Relationship Building, Hospitality, Needs Assessment, Communication Strategies, Business Ethics

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Minnesota

    Information​ ​Systems

    Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Analysis, Business Systems, Cyber Attacks, Business Analysis Tools, Cloud Computing, Cyber Security Strategy, Cloud Services, IT Management, Change Management, Business Software, Technology Strategies, Information Technology, Project Management, Critical Thinking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.2K reviews

    Beginner · Specialization · 3 - 6 Months

  • G

    Google

    Configuration Management and the Cloud

    Skills you'll gain: Infrastructure as Code (IaC), Cloud Management, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Cloud Infrastructure, Virtual Machines, Cloud Deployment, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, IT Automation, Incident Response, Cloud Storage, Continuous Monitoring, Disaster Recovery

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • L

    Logical Operations

    ITIL 4: Management Practices

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Operations Management, Technical Management, Help Desk Support, Asset Management, Operations

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Mixed · Course · 1 - 4 Weeks

  • S

    Starweaver

    Essentials of Hospitality Management

    Skills you'll gain: Revenue Management, Hospitality Services, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Financial Statements, Hotel And Restaurant Management, Hospitality and Food Services, Capital Budgeting, Budgeting, Guest Relations, Hotel Operations, Hotels and Accommodations, Financial Forecasting, Financial Management, Financial Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    99 reviews

    Intermediate · Specialization · 3 - 6 Months

  • U

    Universidad Austral

    Diseño de Experiencia en Servicios

    Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Program Implementation, Service Management, Service Improvement, Customer Engagement, Expectation Management, Customer Insights, Consumer Behaviour, Business Relationship Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    771 reviews

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Hospital Administration and Healthcare Management

    Skills you'll gain: Health Care Administration, Hospital Experience, Health Administration, Medical Management, Health Systems, Administration, Care Management, Health Care, Healthcare Industry Knowledge, Care Coordination, Coordination

    Mixed · Course · 1 - 4 Weeks

  • U

    University of North Texas

    Management Foundations in the Hospitality Industry

    Skills you'll gain: Hospitality Services, Hospitality Management, Hotel And Restaurant Management, Hospitality and Food Services, Hospitality, Employee Training, Human Resources Management and Planning, Human Resource Management, Performance Appraisal, Talent Recruitment, Leadership and Management, Staff Management, Team Motivation, Human Capital, Management Training And Development, Training Programs, Human Resources, Training and Development, Customer experience improvement, Initiative and Leadership

    4.4
    Rating, 4.4 out of 5 stars
    ·
    86 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    366 reviews

    Beginner · Course · 1 - 4 Weeks

1…456…834

In summary, here are 10 of our most popular service management courses

  • International Hospitality & Healthcare Services Marketing: Yonsei University
  • Service Foundations for Dubai's Hospitality Sector: Dubai College of Tourism
  • Computer Security and Systems Management: University of Colorado System
  • Service-Led Selling in Dubai: Dubai College of Tourism
  • Information​ ​Systems: University of Minnesota
  • Configuration Management and the Cloud: Google
  • ITIL 4: Management Practices: Logical Operations
  • Essentials of Hospitality Management: Starweaver
  • Diseño de Experiencia en Servicios: Universidad Austral
  • Hospital Administration and Healthcare Management: EDUCBA

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