University of Pennsylvania
Skills you'll gain: People Management, Financial Reporting, Financial Acumen, Financial Data, Financial Statement Analysis, Financial Statements, Financial Accounting, Social Determinants Of Health, Operations Management, Income Statement, Employee Performance Management, Financial Analysis, Leadership and Management, Health Systems, Operational Performance Management, Human Capital, Health Care Administration, Health Care Procedure and Regulation, Health Care, Insurance
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics
Beginner · Specialization · 3 - 6 Months

STARWEAVER
Skills you'll gain: Revenue Management, Hospitality Services, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Cost Management, Financial Statements, Hotel And Restaurant Management, Hospitality and Food Services, Capital Budgeting, Budgeting, Guest Relations, Hotel Operations, Financial Forecasting, Financial Management, Financial Planning
Intermediate · Specialization · 3 - 6 Months

Dubai College of Tourism
Skills you'll gain: Revenue Management, Restaurant Operation, Restaurant Management, Demand Planning, Forecasting, Hotel And Restaurant Management, Key Performance Indicators (KPIs), Hospitality Management, Revenue Forecasting, Hospitality and Food Services, Team Oriented, Trend Analysis, Hospitality, Performance Analysis, Financial Forecasting, Team Building, Team Management, Data Analysis, Performance Measurement, Business Metrics
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Infrastructure as Code (IaC), Cloud Management, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Cloud Infrastructure, Virtual Machines, Cloud Deployment, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, IT Automation, Incident Response, Cloud Storage, Continuous Monitoring, Disaster Recovery
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Computing Platforms
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Constructive Feedback, Customer Service, Team Performance Management, Management Reporting, Customer experience improvement, Service Improvement, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Customer Relationship Management, Peer Review, Process Design, Performance Analysis, Accountability Frameworks, Dashboard, Drive Engagement, Data Analysis, Business Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Delegation Skills, Meeting Facilitation, Process Improvement and Optimization, Process Optimization, Process Improvement, Process Analysis, Organizational Change, Smart Goals, Performance Review, Virtual Teams, Conflict Management, Process Management, Team Management, Team Motivation, Team Performance Management, Leadership and Management, Team Building, Rapport Building, Time Management, Relationship Building
Intermediate · Specialization · 1 - 3 Months
STARWEAVER
Skills you'll gain: Hospitality Management, Hospitality Services, Hospitality, Hospitality and Food Services, Brand Management, Branding, Brand Marketing, Brand Strategy, Business Ethics, Digital Transformation, Sustainable Business, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Innovation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Team Performance Management, Performance Management, Key Performance Indicators (KPIs), Performance Measurement, Employee Performance Management, Performance Metric, Performance Improvement, Human Resource Strategy, Performance Analysis, Performance Appraisal, Accountability Frameworks, Performance Review, People Analytics, Constructive Feedback, Organizational Strategy, Accountability, Employee Engagement, Data-Driven Decision-Making, Analytics, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Information Technology, Information Technology Operations, Operations Management, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks