• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • P

    Packt

    ChatGPT and Prompt Engineering for Software Development

    Skills you'll gain: ChatGPT, Prompt Engineering Tools, Software Documentation, Prompt Engineering, Prompt Patterns, Test Automation, Docker (Software), AI Integrations, Technical Documentation, Software Design, API Design, AI literacy, Unit Testing, Application Programming Interface (API), Application Development, Technical Communication

    Intermediate · Course · 1 - 3 Months

  • L

    LearnKartS

    Cloud Security Foundations

    Skills you'll gain: Cloud Management, Cloud Computing Architecture, Identity and Access Management, Cloud Infrastructure, AWS Identity and Access Management (IAM), Virtualization and Virtual Machines, Virtual Machines, Cloud Security, Virtualization, Cloud Deployment, Cloud Platforms, Authorization (Computing), Infrastructure As A Service (IaaS), Cloud Services, Role-Based Access Control (RBAC), User Provisioning, Authentications, Security Awareness, Cyber Threat Intelligence, Cyber Security Strategy

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    Aptly

    Mastering Prompting Skills for Social Media Marketing

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Generative AI, Ideation, Customer Insights, Social Media Marketing, Copywriting, Customer Analysis, Social Media Content, Content Marketing, Content Creation, AI Enablement, Target Audience, Digital Marketing, Verification And Validation

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
  • W

    Whizlabs

    Microsoft Compliance Solutions Capabilities

    Skills you'll gain: Compliance Management, Microsoft 365, Compliance Auditing, Microsoft Azure, Governance Risk Management and Compliance, Data Governance, Cloud Security, Records Management, Litigation Support, Network Security, Data Loss Prevention, Personally Identifiable Information, Information Privacy, Risk Management Framework, Digital Forensics, Data Security, Risk Management

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    Advanced Windows Server 2025: Automation & Virtualization

    Skills you'll gain: Windows PowerShell, Hyper-V, Windows Servers, Microsoft Servers, Containerization, Microsoft Windows, Docker (Software), Systems Administration, Virtualization, Operating System Administration, Servers, Load Balancing, Network Troubleshooting, Kubernetes, Virtual Machines, Active Directory, Remote Access Systems, System Support, System Configuration, Shell Script

    Advanced · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Erstelle digitale Produkte in Visme

    Skills you'll gain: Logo Design, Digital Brand Strategy, Graphic and Visual Design Software, Digital Design, Graphic and Visual Design, Graphic Design, Graphics Software, Brand Awareness, Digital Publishing, Collaborative Software, Marketing, Creative Design, Editing

    Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • P

    Packt

    Maven and SonarQube for DevOps Engineers - Beginners Guide

    Skills you'll gain: SonarQube, Apache Maven, Jenkins, Apache Tomcat, Build Tools, Application Deployment, Java, DevOps, Amazon Web Services, Continuous Integration, CI/CD, Software Installation, Amazon Elastic Compute Cloud, Git (Version Control System)

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Operations & Closing Skills

    Skills you'll gain: Closing (Sales), Price Negotiation, Sales Management, Sales Operations, B2B Sales, Sales Process, Negotiation, Selling Techniques, Enterprise Sales, Sales Pipelines, Sales Presentation, General Sales Practices, Sales, Presentations, Sales Presentations, Stakeholder Analysis, Strategic Planning, Stakeholder Management, Planning, Decision Making

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Succession Planning and Leadership Strategy

    Skills you'll gain: Succession Planning, Strategic Leadership, Organizational Strategy, Workforce Planning, Program Implementation, Talent Management, Plan Execution, Organizational Development, Organizational Change, Business Continuity, Talent Pipelining, Leadership Development, People Development, Continuous Improvement Process, People Analytics, Program Evaluation, Leadership, Change Management, Performance Metric, Employee Performance Management

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    3D Graphics with DirectX: Apply & Integrate

    Skills you'll gain: 3D Modeling, Computer Graphics, 3D Assets, Visualization (Computer Graphics), Computer Graphic Techniques, Graphics Software, Video Game Development, Animation and Game Design, Application Development, Simulation and Simulation Software, Mathematics and Mathematical Modeling, Linear Algebra

    Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • B

    Board Infinity

    PL-400 Exam Preparation & Capstone: Real-World Projects

    Skills you'll gain: Application Lifecycle Management, Microsoft Power Platform, Power Platform Architecture & Technical Design, Integration Testing, DevOps, Application Deployment, Database Design, Usability Testing, Development Testing, Data Integration, Solution Design, Scenario Testing, Simulations, User Interface (UI) Design

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Report Findings Effectively

    Skills you'll gain: Report Writing, Employee Surveys, Business Reporting, Employee Engagement, Management Reporting, Concision, Business Writing, Data Storytelling, Technical Communication, Action Oriented, Writing, Surveys, Analysis, ChatGPT, Generative AI, AI Integrations

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
1…402403404…548

In summary, here are 10 of our most popular technical support courses

  • ChatGPT and Prompt Engineering for Software Development: Packt
  • Cloud Security Foundations: LearnKartS
  • Mastering Prompting Skills for Social Media Marketing: Aptly
  • Microsoft Compliance Solutions Capabilities: Whizlabs
  • Advanced Windows Server 2025: Automation & Virtualization: Packt
  • Erstelle digitale Produkte in Visme: Coursera
  • Maven and SonarQube for DevOps Engineers - Beginners Guide: Packt
  • Operations & Closing Skills: Coursera
  • Succession Planning and Leadership Strategy: EDUCBA
  • 3D Graphics with DirectX: Apply & Integrate: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok