Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Kanban Principles, Collaborative Software, Diagram Design, Project Management, Issue Tracking, Query Languages
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Command-Line Interface, Linux, Package and Software Management, Linux Administration, File Management, Operating System Administration, Linux Commands, Systems Administration, File Systems, Open Source Technology, System Configuration, Software Installation, Operating Systems, Virtualization, User Interface (UI)
★ 4.7 (22) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Management, Enterprise Application Management, Security Information and Event Management (SIEM), End User Training and Support, Infrastructure Architecture, Configuration Management, Data Preprocessing, Data Integrity, Fine-tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Post-Production, Autodesk Maya, Photo Editing, Computer Graphics, Cinematography, Photography, Visual Storytelling, Visualization (Computer Graphics), Adobe Photoshop, Computer Graphic Techniques, Image Quality, Storytelling
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Verification And Validation, Sampling (Statistics), Statistical Machine Learning, Test Data, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Regression Testing, Debugging, Unit Testing, Test Case, Code Review, Root Cause Analysis, Data Integrity
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Prompt Engineering, AI Personalization, Generative AI, Prompt Engineering Tools, Responsible AI, Data Ethics, Large Language Modeling, Business Process Automation, AI Security, Business Workflow Analysis, Personalized Service, Business Process, Personalized Campaigns, Automation, Customer experience improvement, Unstructured Data, Business Intelligence, Data Analysis, Digital Transformation, Content Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Provisioning, Google Workspace, User Accounts, Role-Based Access Control (RBAC), Cloud Management, Control Panels, Cloud Services, Identity and Access Management, Collaborative Software, Configuration Management
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Cyber Security Strategy, Fraud detection, Security Awareness, Operational Risk, Cyber Governance, Digital Assets, Asset Protection, Cyber Risk, Financial Controls, Computer Security Awareness Training, Cryptographic Protocols, Risk Management Framework, Loss Prevention, Payment Systems
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, Responsible AI, Law, Regulation, and Compliance, Risking, AI literacy, Regulatory Compliance, Business Ethics, Artificial Intelligence, Compliance Management, Information Privacy, Ethical Standards And Conduct, Regulatory Requirements, Emerging Technologies, Data Security, Decision Intelligence, Strategic Leadership, Business Leadership, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Variance Analysis, Budgeting, Management Reporting, Cost Control, Operating Budget, Microsoft Excel, Business Reporting, Cost Accounting, Financial Analysis, Performance Analysis, Financial Planning, Business Planning, Forecasting
Mixed · Course · 1 - 4 Weeks

Special Competitive Studies Project
Skills you'll gain: Large Language Modeling, Responsible AI, LLM Application, AI Integrations, Google Gemini, Data Ethics, Artificial Intelligence, AI Workflows, Gemini, AI literacy, Governance, ChatGPT, Public Administration, Generative AI, Decision Intelligence, Human Machine Interfaces, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks