Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Alfaisal University | KLD
Skills you'll gain: Knowledge Transfer, Information Management, Organizational Strategy, Organizational Structure, Competitive Intelligence, Business Strategy, Content Management, Performance Measurement, Employee Training, Decision Making
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Medication Therapy Management, Pharmacotherapy, Pharmacology, Medical Prescription, Patient Education And Counseling, Pharmaceuticals, Drug Interaction, Value-Based Care, Utilization Management, Health Policy, Clinical Research, Patient Safety, Research Design, Epidemiology, Statistical Analysis
Mixed · Course · 1 - 4 Weeks

Corporate Finance Institute
Skills you'll gain: Dashboard, Star Schema, Pivot Tables And Charts, Data Analysis Expressions (DAX), Data Storytelling, Microsoft Excel, Data Modeling, Business Intelligence, Competitive Analysis, Data Presentation, Interactive Data Visualization, Key Performance Indicators (KPIs), Business Metrics, Data Manipulation
Beginner · Course · 1 - 3 Months

Association of International Certified Professional Accountants
Skills you'll gain: Blockchain, Key Management, Digital Assets, Supply Chain Management, FinTech, Asset Management, Cybersecurity, Application Security, Accounting, Security Awareness, Payment Systems, Emerging Technologies, Ledgers (Accounting), Security Controls, Cryptography, Multi-Factor Authentication, Transaction Processing, Authentications, Risk Management, Business
Beginner · Specialization · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Electrical Substation, Control Systems, Electrical Systems, High Voltage, Electrical Equipment, Electric Power Systems, Low Voltage, Electrical Power, Electrical Safety, Basic Electrical Systems, Three-Phase, Wiring Diagram, Schematic Diagrams, Technical Standard, Construction
Intermediate · Course · 1 - 3 Months

Skills you'll gain: A/B Testing, Google Analytics, Web Analytics, User Experience, Web Content, Target Audience, Marketing Effectiveness, Goal Setting, Marketing, Content Development and Management, Analytics
Beginner · Guided Project · Less Than 2 Hours

ISC2
Skills you'll gain: Cloud Computing Architecture, Cloud Computing, Cloud Services, Resource Allocation, Cloud Security, Infrastructure As A Service (IaaS), Cloud Deployment, Virtualization, Containerization, Software As A Service, Platform As A Service (PaaS), Brokerage, Scalability
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Creative Thinking, Creativity, Innovation, Business Modeling, Strategic Thinking, Ideation, Entrepreneurship, Strategic Planning, Business Development, Business Strategy, New Business Development, Business Analysis, Collaboration, Analysis, Financial Analysis, Performance Analysis
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Executive Presence, Succession Planning, Technical Management, Team Management, Organizational Structure, Diversity and Inclusion, Delegation Skills, Organizational Leadership, Engineering Management, Team Building, People Management, Telecommuting, Business Leadership, Talent Management, Leadership, Leadership Development, Virtual Teams, Personal Development, Communication, Self-Awareness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Supply Chain, Logistics, Supply Chain Management, Supply Chain Planning, Performance Measurement, Transportation Operations, Operations Management, Sustainable Business, Customer Relationship Building, Corporate Sustainability, Customer Relationship Management, Procurement, Warehouse Management, Supplier Relationship Management, Enterprise Risk Management (ERM), Inventory Control
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Power BI, Data-Driven Decision-Making, Data Analysis, Data Literacy, Business Intelligence, Data Processing, Data Collection, Business Analytics, Data Transformation, Data Visualization Software, Data Management
Beginner · Course · 1 - 4 Weeks

Xi'an Jiaotong University
Skills you'll gain: Operating Systems, Computer Systems, Computer Networking, General Networking, Microsoft Office, Computer Architecture, Computer Hardware, Network Protocols, Information Technology, Computing Platforms, Computational Logic, Data Storage, File Management
Mixed · Course · 1 - 3 Months