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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Coursera

    Data Storytelling: Create Insights with Power BI & Tableau

    Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Power BI, Data Literacy, Strategic Decision-Making, Interactive Data Visualization, Tableau Software, Storytelling, Management Reporting, Data-Driven Decision-Making, Business Intelligence, User Feedback, Data Visualization, Data Visualization Software, Presentations, Constructive Feedback, Analytics, Customer Insights, Data Structures

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Apple Support Pro Certification Guide (SUP-2026)

    Skills you'll gain: User Accounts, Technical Support and Services, User Provisioning, Virtual Private Networks (VPN), VPN Clients, Authentications, Encryption, Data Sharing

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
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    University of California San Diego

    Bending the Curve: Climate Change Solutions

    Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Social Justice, Social Impact, Community Organizing, Climate Change Adaptation, Environmental Issue, Social Determinants Of Health, International Relations, Sustainable Development, Health Disparities, Pollution Prevention, Social Sciences, Sustainable Technologies, Consumer Behaviour, Environment, Environmental Policy, Media and Communications, Environmental Engineering, Natural Resource Management

    Beginner · Specialization · 3 - 6 Months

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    Board Infinity

    Generative AI in Marketing

    Skills you'll gain: Marketing Analytics, Responsible AI, Persona Development, A/B Testing

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Johns Hopkins University

    Introduction to Social Computing

    Skills you'll gain: Responsible AI, Social Network Analysis, Driving engagement, Behavioral Economics, Network Analysis, Game Design, Social Sciences, Sociology, Artificial Intelligence, Systems Thinking, Research, Human Computer Interaction, Data Collection, Psychology

    Intermediate · Course · 1 - 3 Months

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    Pearson

    Certified Kubernetes Application Developer (CKAD): Unit 1

    Skills you'll gain: Kubernetes, Containerization, Docker (Software), Cloud-Native Computing, Development Environment, Application Deployment, Software Development

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Create C# App Inheritance, Composition, and Aggregation

    Skills you'll gain: Object Oriented Programming (OOP), C# (Programming Language), Object Oriented Design, Application Development, Data Structures, Linux

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    Rating, 4.9 out of 5 stars
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    8 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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    EDUCBA

    Unity Game Development: Fun Mini-Game Projects

    Skills you'll gain: Unity Engine, Game Design, Video Game Development, Performance Tuning, User Interface (UI), Animation and Game Design, 3D Assets, Event-Driven Programming, Virtual Environment, UI Components, C# (Programming Language), Program Development, Debugging, Object Oriented Programming (OOP), System Configuration, User Interface (UI) Design, Object Oriented Design, Scripting, Prototyping, Animations

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    Rating, 5 out of 5 stars
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    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Real-time analytics with Spark: User Activity Monitoring

    Skills you'll gain: Apache Spark, Data Pipelines, PySpark, Real Time Data, Query Languages, Data Transformation, SQL, Data Processing, Data Analysis

    Intermediate · Guided Project · Less Than 2 Hours

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    Coursera

    How to setup a followers campaign on Twitter

    Skills you'll gain: Advertising Campaigns, Social Media Campaigns, Advertising, Driving engagement, Social Media Marketing, Social Media, Campaign Management, Target Audience

    Beginner · Guided Project · Less Than 2 Hours

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    Lund University

    1.5° Lifestyles: Mainstreaming Everyday Sustainability

    Skills you'll gain: Sustainable Development, Environmental Issue, Sustainable Business, Social Impact, Climate Change Mitigation, Systems Thinking, Consumer Behaviour, Sustainability Standards, Education and Training, Community Development, Economics, Environmental Policy, Critical Thinking

    Beginner · Course · 1 - 3 Months

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    Skillshare

    Premiere Pro Pt. 3 — Audio, Color & Exporting

    Skills you'll gain: Post-Production, Adobe Premiere, Video Editing, Data Import/Export, Multimedia, Cinematography, Music, Editing, Quality Assurance

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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1…419420421…560

In summary, here are 10 of our most popular customer experience courses

  • Data Storytelling: Create Insights with Power BI & Tableau: Coursera
  • Apple Support Pro Certification Guide (SUP-2026): Packt
  • Bending the Curve: Climate Change Solutions: University of California San Diego
  • Generative AI in Marketing: Board Infinity
  • Introduction to Social Computing: Johns Hopkins University
  • Certified Kubernetes Application Developer (CKAD): Unit 1: Pearson
  • Create C# App Inheritance, Composition, and Aggregation: Coursera
  • Unity Game Development: Fun Mini-Game Projects: EDUCBA
  • Real-time analytics with Spark: User Activity Monitoring: Coursera
  • How to setup a followers campaign on Twitter: Coursera

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