Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.
Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Power BI, Data Literacy, Strategic Decision-Making, Interactive Data Visualization, Tableau Software, Storytelling, Management Reporting, Data-Driven Decision-Making, Business Intelligence, User Feedback, Data Visualization, Data Visualization Software, Presentations, Constructive Feedback, Analytics, Customer Insights, Data Structures
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Accounts, Technical Support and Services, User Provisioning, Virtual Private Networks (VPN), VPN Clients, Authentications, Encryption, Data Sharing
Intermediate · Course · 3 - 6 Months

University of California San Diego
Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Social Justice, Social Impact, Community Organizing, Climate Change Adaptation, Environmental Issue, Social Determinants Of Health, International Relations, Sustainable Development, Health Disparities, Pollution Prevention, Social Sciences, Sustainable Technologies, Consumer Behaviour, Environment, Environmental Policy, Media and Communications, Environmental Engineering, Natural Resource Management
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Marketing Analytics, Responsible AI, Persona Development, A/B Testing
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Responsible AI, Social Network Analysis, Driving engagement, Behavioral Economics, Network Analysis, Game Design, Social Sciences, Sociology, Artificial Intelligence, Systems Thinking, Research, Human Computer Interaction, Data Collection, Psychology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Containerization, Docker (Software), Cloud-Native Computing, Development Environment, Application Deployment, Software Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Programming (OOP), C# (Programming Language), Object Oriented Design, Application Development, Data Structures, Linux
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Unity Engine, Game Design, Video Game Development, Performance Tuning, User Interface (UI), Animation and Game Design, 3D Assets, Event-Driven Programming, Virtual Environment, UI Components, C# (Programming Language), Program Development, Debugging, Object Oriented Programming (OOP), System Configuration, User Interface (UI) Design, Object Oriented Design, Scripting, Prototyping, Animations
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Apache Spark, Data Pipelines, PySpark, Real Time Data, Query Languages, Data Transformation, SQL, Data Processing, Data Analysis
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Advertising Campaigns, Social Media Campaigns, Advertising, Driving engagement, Social Media Marketing, Social Media, Campaign Management, Target Audience
Beginner · Guided Project · Less Than 2 Hours

Lund University
Skills you'll gain: Sustainable Development, Environmental Issue, Sustainable Business, Social Impact, Climate Change Mitigation, Systems Thinking, Consumer Behaviour, Sustainability Standards, Education and Training, Community Development, Economics, Environmental Policy, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Post-Production, Adobe Premiere, Video Editing, Data Import/Export, Multimedia, Cinematography, Music, Editing, Quality Assurance
Beginner · Course · 1 - 4 Weeks