Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Kennesaw State University
Skills you'll gain: Business Strategy, Competitive Analysis, Strategic Thinking, Business Strategies, Market Dynamics, Corporate Strategy, Market Analysis, Market Share, Organizational Structure, Process Design, Growth Strategies, Market Opportunities, Business Economics, Business Transformation, Economics, Organizational Change, Consolidation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Command-Line Interface, C# (Programming Language), .NET Framework, Performance Tuning, Development Environment, Maintainability, Microsoft Visual Studio, Application Design, Microsoft Development Tools, Application Programming Interface (API), Software Design, Restful API, Software Development Tools, File I/O, Application Deployment, Authentications, Application Security, Software Testing, Unit Testing, Package and Software Management
Beginner · Course · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Customer experience improvement, Operational Efficiency, Salesforce, Operational Excellence, Business, Cloud-Based Integration, Amazon Web Services, Operations, Systems Integration, Business Solutions, Business Transformation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Visualization, Data Presentation, Interactive Data Visualization, Data Visualization Software, Query Languages, Data Integration, Data Analysis
Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Stakeholder Engagement, B2B Sales, Stakeholder Management, Stakeholder Communications, Persuasive Communication, Copywriting, Rapport Building, Composure, Relationship Management, Emotional Intelligence, Empathy & Emotional Intelligence, Sales, Drive Engagement, Relationship Building, Writing, Communication, Business Communication, Generative AI Agents, Communication Strategies, Active Listening
Intermediate · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Applied Machine Learning, Customer Analysis, Data-Driven Marketing, Marketing Analytics, Generative AI, AI Integrations, Predictive Modeling, Predictive Analytics, Customer Data Management, Time Series Analysis and Forecasting, Customer Acquisition Management, Marketing Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Documentation, Solution Architecture, Model Deployment, Software Documentation, AI Integrations, MLOps (Machine Learning Operations), Artificial Intelligence and Machine Learning (AI/ML), Systems Architecture, Cloud Computing Architecture, Systems Development Life Cycle, Data Architecture, Data Integration, Systems Design, Functional Specification, Data Pipelines, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Endpoint Detection and Response, Endpoint Security, Threat Detection, Intrusion Detection and Prevention, Exploitation techniques, Cyber Security Strategy, Cybersecurity, Incident Response, IT Security Architecture, AI Integrations, Continuous Monitoring, Cyber Attacks, Security Controls, Network Security, Cyber Security Assessment, Mobile Security, ChatGPT
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Tableau Software, Data Visualization Software, Dashboard Creation, Data Storytelling, Dashboard, Interactive Data Visualization, Spreadsheet Software, Data Visualization, Data Presentation, Data Management, Data Analysis, Microsoft Excel, Data Sharing, Data Wrangling, Microsoft PowerPoint, Productivity Software, Data Preprocessing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Enterprise Architecture, Apache Kafka, Data Architecture, Generative AI, Data Infrastructure, Root Cause Analysis, Dataflow, Solution Architecture, Systems Architecture, Data Quality, Data Pipelines, Data Integration, Cloud Storage, Data Storage Technologies, Data Storage, Failure Analysis, Data Processing, Metadata Management, Performance Tuning, Dependency Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Metadata Management, Extract, Transform, Load, Data Integration, Data Pipelines, Business Logic, Data Processing, Java, Data Import/Export, Data Transformation, Software Documentation
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Stakeholder Communications, Stakeholder Engagement, Strategic Communication, Data Presentation, Data-Driven Decision-Making, Data Analysis, Business Communication, Model Evaluation, Responsible AI, Applied Machine Learning
Intermediate · Course · 1 - 4 Weeks