Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: NoSQL, Big Data, Data Pipelines, Databases, Real Time Data, Scalability, Distributed Computing, Data Processing, Database Architecture and Administration, Data Integrity, Machine Learning Algorithms, Machine Learning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Spring Framework, Web Applications, Java Platform Enterprise Edition (J2EE), Java, Object Oriented Design, Back-End Web Development, Authentications, Application Development, Software Design, Database Design, Model View Controller, Databases
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Structures, Algorithms, Software Visualization, Pseudocode, Computational Thinking, Theoretical Computer Science, Computer Science, Technical Communication, Computer Programming, Program Development, Communication
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Business Metrics, Return On Investment, Automation, Compliance Management, Responsible AI, Natural Language Processing, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lightweight Directory Access Protocols, Splunk, System Monitoring, Role-Based Access Control (RBAC), Authentications, Data Storage, Data Management, Data Infrastructure, Authorization (Computing), Enterprise Security, Disaster Recovery, Identity and Access Management, Data Integrity, User Accounts, Dataflow, Data Security, System Configuration, Configuration Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Customer Communications Management, Account Management, Business Communication, Data Migration
Intermediate · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Service Design, Hospitality, Hospitality Management, Customer Insights, Hotels and Accommodations, Customer experience strategy (CX), Sustainable Business, Sustainable Development, Consumer Behaviour, Sustainability Standards, Strategic Marketing, Innovation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Data Integration, Databases, Data Warehousing, Data Cleansing, Data Import/Export, Data Migration, Data Manipulation, Software Installation, Data Transformation, Software Versioning, Version Control
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Data Ethics, NIST 800-53, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Security Controls, Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, AI Product Strategy, Generative AI, Strategic Thinking, Data Ethics, Large Language Modeling, Business Strategy, Regulation and Legal Compliance, Growth Strategies, Business Planning, Legal Risk, Organizational Strategy, Organizational Change, Operational Risk, Customer experience strategy (CX), Business Ethics, Generative AI Agents, Business Leadership, Business Transformation, Stakeholder Communications
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Medication Administration, Basic Patient Care, Direct Patient Care, Nursing and Patient Care, Pharmacology, Clinical Nursing, Nursing, Basic Nursing Skills, Nursing Process, Care Coordination, Patient Communication, Nursing Basics
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Agile Product Development, User Story, Design Thinking, Product Improvement, Agile Methodology, Agile Software Development, Product Design, Product Development, User Centered Design, User Research, Persona Development, Innovation, Product Management, Discussion Facilitation, Software Development, Testability
Beginner · Course · 1 - 4 Weeks