Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Generative AI, Google Cloud Platform, Applied Machine Learning, SQL, AI Workflows, Query Languages, Predictive Modeling, AI Integrations, Customer Relationship Management
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Operational Excellence, Customer experience improvement, Operational Efficiency, Salesforce, Cloud-Based Integration, Systems Integration, Amazon Web Services, Business Solutions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Management, Social Media Campaigns, Advertising Campaigns, Social Media Marketing, Campaign Management, Social Media, Social Media Analytics, Customer Insights, Professional Networking, Professional Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Strategic Prioritization, Prioritization, Business Priorities, Meeting Facilitation, Product Roadmaps, Forecasting, Resource Allocation, Product Strategy, Discussion Facilitation, Data-Driven Decision-Making, Predictive Analytics, Predictive Modeling, Performance Metric, Data Analysis, Analytics, Estimation, Decision Making, Stakeholder Engagement, Project Estimation, Project Planning
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Token Optimization, LLM Application, Model Deployment, Model Optimization, Prompt Engineering, Performance Tuning, Performance Testing, Tool Calling, Prompt Patterns, A/B Testing, Application Performance Management, Retrieval-Augmented Generation, Model Evaluation, Site Reliability Engineering, Scalability, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sample Size Determination, Sampling (Statistics), Survey Creation, Quantitative Research, Research Design, Business Research, Research Methodologies, Estimation, Data Collection, Statistical Inference, Statistical Methods, Statistics, Decision Making, Probability & Statistics, Probability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Warehousing, Data Modeling, Trend Analysis, Business Intelligence, Scalability, Data Integrity, Data Pipelines, SQL
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Mergers & Acquisitions, Corporate Strategy, Business Valuation, Business Analytics, Financial Management, Corporate Finance, Stakeholder Communications, Portfolio Management, Financial Market, Business Strategy, Strategic Decision-Making, Corporate Communications, Financial Analysis, Strategic Communication, Finance, Financial Forecasting, Forecasting, Financial Acumen, Risk Analysis, Decision Making
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Data Storytelling, Data Presentation, Analytical Skills, Data Analysis, Business Research, Data Literacy, Analysis, Critical Thinking, Data Strategy, Data-Driven Decision-Making, Presentations, Problem Solving, Persuasive Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Query Languages, Business Intelligence, Database Management, Transaction Processing, Analysis, Software Installation
Beginner · Course · 1 - 4 Weeks

PracticalGrowth
Skills you'll gain: Employee Onboarding, New Hire Orientations, Drive Engagement, Constructive Feedback, Continuous Improvement Process, Knowledge Transfer, Process Improvement, Diversity and Inclusion, Personalized Service, Telecommuting, Performance Metric, Experience Design, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Goal Setting, Expectation Management, Relationship Building, Document Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Game Design, Animation and Game Design, Scripting, Code Reusability, Interactive Design, User Interface (UI), Project Design, Interactive Learning, Systems Development, Development Environment, Design, Computer Graphics, Experience Design, Mechanics, Environment
Mixed · Course · 1 - 4 Weeks