Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Microsoft Excel, Forecasting, Excel Formulas, Simulation and Simulation Software, Financial Forecasting, Simulations, Excel Macros, Business Analysis, Statistical Modeling, Pivot Tables And Charts, Spreadsheet Software, Data-Driven Decision-Making, Risk Analysis, Operational Analysis, Financial Modeling, Analysis, Business Modeling, Risk Modeling, Data Analysis, Interactive Data Visualization
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Project Schedules, Scope Management, Project Scoping, Requirements Management, Scheduling, Requirements Elicitation, Feasibility Studies, Project Planning, Project Management, Timelines, Change Control, Project Documentation, Change Requests, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Ethics, Market Research, Data Collection, Advanced Analytics, Market Analysis, Research Reports, Business Research, R Programming, Statistical Analysis, Data Presentation, Presentations, Customer Analysis, Data Analysis, Quantitative Research, Technical Communication, Report Writing, Dashboard Creation, Data Capture, Project Design, Strategic Thinking
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Mergers & Acquisitions, Corporate Strategy, Business Valuation, Business Analytics, Financial Management, Corporate Finance, Stakeholder Communications, Portfolio Management, Business Strategy, Financial Market, Strategic Decision-Making, Corporate Communications, Financial Analysis, Strategic Communication, Finance, Financial Forecasting, Forecasting, Financial Acumen, Risk Analysis, Decision Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Growth Strategies, Revenue Forecasting
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Budget Management, Philanthropy, Budgeting, Prospecting and Qualification, Strategic Marketing, Brand Marketing, Campaign Planning, Campaign Management, Promotions and Campaigns, Digital Marketing, Marketing Strategies, Proposal Development, Organizational Strategy, Digital Brand Strategy, Capacity Planning, Proposal Writing, Driving engagement, Relationship Building
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Interviewing Skills, Verbal Communication Skills, Cybersecurity, Communication Strategies, Communication, Professional Development, Penetration Testing, Personal Attributes, Empowerment, Stress Management, Composure, Branding, Adaptability, Collaboration, Initiative and Leadership, Negotiation
Beginner · Course · 3 - 6 Months

Skills you'll gain: Agile Project Management, Agile Methodology, Backlogs, Scaled Agile Framework, Scrum (Software Development), Sprint Planning, Jira (Software), User Story, Agile Product Development, Project Management, Project Management Software, Dependency Analysis, Scalability, Team Management, Dashboard, Cross-Functional Collaboration, Prioritization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Gemini, Marketing Strategies, Customer Analysis, Gemini, Big Data, Forecasting, Customer Insights, Predictive Analytics, Marketing, Analytics, Data-Driven Marketing, Target Audience, Data Analysis, Marketing Analytics, Sales Prospecting, Revenue Forecasting, Campaign Planning, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Tableau Software, Data Analysis, Data Visualization Software, Dashboard Creation, Spreadsheet Software, Data Presentation, Dashboard, Trend Analysis, Statistical Visualization, Data Visualization, Interactive Data Visualization, Microsoft Excel, Content Scheduling, Data Transformation, Predictive Analytics, Statistical Analysis, Forecasting, Microsoft PowerPoint, Productivity Software, Data Management
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Generative AI Agents, Prompt Engineering, Retrieval-Augmented Generation, Prompt Patterns, Google Gemini, Generative AI, AI Enablement, Customer experience improvement, Agentic Workflows, Google Cloud Platform, Gemini, Agentic systems, Tool Calling, Organizational Strategy, Business Transformation, Artificial Intelligence, AI Integrations, Customer Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Cloud Security, Cloud Computing, Cloud Solutions, Digital Transformation, Application Programming Interface (API), Cloud Platforms, Cloud Services, Model Deployment, Public Cloud, Security Controls, Cloud-Native Computing, Data Pipelines, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Cloud Applications, IT Infrastructure, Data Management, Machine Learning
Beginner · Course · 1 - 3 Months