• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • N

    Northeastern University

    Planning and Managing Information Systems Development Part 1

    Skills you'll gain: Cost Management, Project Schedules, Scope Management, Scheduling, Project Planning, Systems Development, Timelines, Requirements Management, Cost Estimation, Business Planning, Systems Analysis, Agile Project Management, Project Portfolio Management, Quality Management, IT Management, Information Systems, Strategic Planning, Project Management, Agile Methodology, Systems Thinking

    Mixed · Course · 1 - 3 Months

  • A

    Amazon Web Services

    Getting Started with Amazon DocumentDB (with MongoDB compatibility)

    Skills you'll gain: Amazon Web Services, MongoDB, NoSQL, Database Management Systems, Cloud-Based Integration, Cloud Applications, Operational Databases

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Acelere o intercâmbio de conhecimento com o Gemini Enterprise

    Skills you'll gain: Google Gemini, Gemini, Google Workspace, Identity and Access Management, Application Performance Management, Gmail, AI powered creativity, AI Enablement, Collaborative Software, Cloud API, OAuth, LLM Application, Enterprise Application Management, Application Deployment, AI Integrations, Data Store, Retrieval-Augmented Generation, Software Installation, Data Access

    Beginner · Course · 1 - 4 Weeks

  • W

    Whizlabs

    Google Cloud Spanner: Design, Scale & Operate Databases

    Skills you'll gain: Operational Databases, Database Architecture and Administration, Relational Databases, Database Design, Database Management, Data Migration, Google Cloud Platform, Distributed Computing, Disaster Recovery, Performance Tuning, Scalability, Cloud Computing Architecture, Data Integrity, Capacity Management, Transaction Processing, IT Automation, System Monitoring, Continuous Monitoring

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Master Agile Estimation – Scrum & Kanban Techniques

    Skills you'll gain: Project Estimation, Continuous Improvement Process, Agile Software Development, Forecasting

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    ML Data Pipelines and Communicating AI Insights

    Skills you'll gain: Feature Engineering, Extract, Transform, Load, Data Pipelines, Data Transformation, Model Evaluation, Pandas (Python Package), Data Storytelling, Data Presentation, Data Preprocessing, Data Processing, PySpark, Data Quality, Apache Spark, Data-Driven Decision-Making, A/B Testing, Data Analysis, Model Training, Data Visualization, Data Governance, Machine Learning

    Intermediate · Course · 1 - 3 Months

  • E

    EDUCBA

    Build End-to-End RPA Solutions with UiPath

    Skills you'll gain: Robotic Process Automation, Email Automation, Business Process Automation, Automation, Transaction Processing, Solution Architecture, Web Applications, Software Architecture, Maintainability, Data Import/Export, File Management

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Boost Team Collaboration

    Skills you'll gain: Collaborative Software, Collaboration, Team Building, Team Collaboration, Teamwork, Sprint Retrospectives, Cross-Functional Collaboration, User Feedback, Employee Surveys, Process Improvement, Discussion Facilitation, Document Management, Performance Analysis, People Analytics, Editing, Decision Making

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Build Performance Dashboards

    Skills you'll gain: Dashboard, Dashboard Creation, Data-Driven Marketing, Data-Driven Decision-Making, Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Marketing Planning, Campaign Management, Data Presentation, Strategic Marketing, Strategic Thinking, Performance Analysis, Business Strategies, Analysis

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Splunk Knowledge Objects: Analyze & Visualize Data

    Skills you'll gain: Splunk, Pivot Tables And Charts, Unstructured Data, Data Visualization Software, Dashboard Creation, Data Modeling, Anomaly Detection, Text Mining, Data Wrangling, Taxonomy, Data Manipulation, Event Monitoring, Continuous Monitoring

    Mixed · Course · 1 - 3 Months

  • E

    EDUCBA

    Analyze Advanced Data Using Minitab Regression Models

    Skills you'll gain: Classification And Regression Tree (CART), Minitab, Decision Tree Learning, Regression Analysis, Predictive Modeling, Statistical Modeling, Business Analytics, Statistical Methods, Advanced Analytics, Logistic Regression, Data-Driven Decision-Making, Scatter Plots, Plot (Graphics), Model Evaluation, Exploratory Data Analysis, Statistical Analysis, Case Studies, Responsible AI

    Mixed · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Master Advanced XPath for XML Data Navigation

    Skills you'll gain: Extensible Languages and XML

    Beginner · Course · 1 - 4 Weeks

1…452453454455

In summary, here are 10 of our most popular technical support courses

  • Planning and Managing Information Systems Development Part 1: Northeastern University
  • Getting Started with Amazon DocumentDB (with MongoDB compatibility): Amazon Web Services
  • Acelere o intercâmbio de conhecimento com o Gemini Enterprise: Google Cloud
  • Google Cloud Spanner: Design, Scale & Operate Databases: Whizlabs
  • Master Agile Estimation – Scrum & Kanban Techniques: Packt
  • ML Data Pipelines and Communicating AI Insights : Coursera
  • Build End-to-End RPA Solutions with UiPath: EDUCBA
  • Boost Team Collaboration: Coursera
  • Build Performance Dashboards: Coursera
  • Splunk Knowledge Objects: Analyze & Visualize Data: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok