Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Kennesaw State University
Skills you'll gain: Business Strategy, Competitive Analysis, Strategic Thinking, Business Strategies, Market Dynamics, Corporate Strategy, Market Analysis, Market Share, Organizational Structure, Process Design, Growth Strategies, Market Opportunities, Business Economics, Business Transformation, Economics, Organizational Change, Consolidation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Team Oriented, Agile Product Development, Risk Management, Agile Methodology, Risk Management Framework, Project Risk Management, Change Management, Process Management, Risk Mitigation, Product Roadmaps, Product Quality (QA/QC), Sprint Planning, Project Management Life Cycle, Project Management, Quality Assurance, Workflow Management, Project Planning, Waterfall Methodology, Case Studies
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Splunk, Role-Based Access Control (RBAC), Authentications, Data Transformation, Data Processing, Distributed Computing, Data Manipulation, Security Controls, Data Access, System Configuration, Data Security, Metadata Management, Scalability
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Campaign Management, Content Performance Analysis, Workflow Management, Coordinating, Operational Efficiency, Campaign Planning, Marketing Operations, Timelines, Coordination, Performance Analysis, Collaborative Software, Asset Management, Process Management, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Network Troubleshooting, Data Processing, Data Integration, Scripting, Data Infrastructure, Software Installation, System Monitoring, Dataflow, Data Pipelines, Network Monitoring, Data Capture, Continuous Monitoring, Scripting Languages, System Configuration, Technical Support and Services, Shell Script, Configuration Management, Data Loss Prevention, Data Collection
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Authorization (Computing), Authentications, Generative AI Agents, Data Security, Application Deployment, Agentic Workflows, Enterprise Architecture, Data Access, Agentic systems, LLM Application, Google Cloud Platform, Cloud Security, Enterprise Security, AI Integrations, Data Integration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Splunk, Dashboard Creation, Data Transformation, Dashboard, Statistical Visualization, Data Visualization Software, Data Analysis, Statistical Analysis, Data Manipulation, Interactive Data Visualization, Scatter Plots, Data Presentation, Time Series Analysis and Forecasting, Event Monitoring, Security Information and Event Management (SIEM), Geospatial Mapping
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Outlook, Campaign Management, Process Improvement, Sprint Retrospectives, Email Marketing, Campaign Planning, Continuous Improvement Process, Project Management, Milestones (Project Management), Marketing Strategies, Knowledge Transfer, Discussion Facilitation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Data-Driven Marketing, Gap Analysis, Marketing Analytics, Performance Analysis, Microsoft Excel, Campaign Management, Excel Formulas, Data-Driven Decision-Making, Performance Measurement, Variance Analysis, Performance Improvement, Data Analysis, Performance Reporting, Correlation Analysis
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Team Building, Team Collaboration, Team Management, Team Performance Management, Collaboration, Team Leadership, Cross-Functional Collaboration, Product Strategy, Business Transformation, Business Leadership, Accountability, Strategic Leadership, Product Management, Organizational Structure, Accountability Frameworks, Stakeholder Engagement, Leadership, Culture Transformation, Empowerment, Stakeholder Communications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Strategic Communication, Presentations, Investment Banking, Sales Presentations, Strategic Partnership, Case Studies, Proposal Development, Corporate Communications, Business Writing, Financial Analysis, Finance, Data Visualization, Verification And Validation, Business Communication, Writing, Mergers & Acquisitions, Corporate Finance
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Interactive Data Visualization, Pivot Tables And Charts, Data Presentation, Dashboard Creation, Dashboard, Data Modeling, Performance Tuning, Model Optimization
Beginner · Course · 1 - 4 Weeks