Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado System
Skills you'll gain: Growth Mindedness, Responsible AI, Gap Analysis, Data Ethics, Lifelong Learning, Workforce Development, Adaptability, Employee Training, AI literacy, Workforce Planning, Organizational Leadership, Culture Transformation, Employee Performance Management, Professional Development, Training Programs, Needs Assessment, Organizational Development, Artificial Intelligence, Workforce Management, AI Personalization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Graph Theory, Algorithms, Data Structures, Computational Thinking, Computer Programming, Theoretical Computer Science, Solution Design
Intermediate · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Business Planning, Fundraising and Crowdsourcing, Fundraising, Contract Negotiation, Negotiation, Case Studies, Branding, Editing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, General Data Protection Regulation (GDPR), Regulatory Compliance, Vulnerability Management, Incident Response, Information Privacy, Vulnerability Assessments, Data Security, Computer Security Incident Management, Data Loss Prevention, Health Information Management, Security Controls, Risk Analysis, Data Integration, Telehealth, Responsible AI, Emerging Technologies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Java Programming, Extensible Markup Language (XML), Solution Design, Query Languages, Software Architecture, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), AI Orchestration, Dependency Analysis, Continuous Deployment, Generative AI, Release Management, Regression Testing, Verification And Validation, Site Reliability Engineering, AI Workflows, Model Evaluation, Continuous Delivery, Data-Driven Decision-Making, Application Performance Management, Software Technical Review, System Requirements
Intermediate · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Mapping, Business Workflow Analysis, Workflow Management, Process Analysis, Business Process Reengineering, Process Improvement, Process Optimization, Business Process Automation, Collaborative Software, Performance Measurement, Performance Metric, Automation, Business Reporting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, CI/CD, Application Deployment, Continuous Deployment, Devops Tools, DevOps, Cloud-Native Computing, Continuous Delivery, Git (Version Control System), Software Installation, Package and Software Management, Configuration Management, Network Routing
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Variance Analysis, Cost Control, Cost Accounting, Cost Management, Operating Cost, Operational Efficiency, Management Accounting, Financial Data, Performance Analysis, Standard Accounting Practices, Cost Estimation, Performance Measurement, Budgeting
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AI literacy, Cybersecurity, Computer Security Awareness Training, AI Personalization, Case Studies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Data Management, Customer Relationship Management, Marketing Automation, Customer Analysis, Driving engagement, Marketing Strategies, Data-Driven Marketing, Consolidation, Marketing Analytics, Email Automation, Data Integration, Workflow Management
Beginner · Course · 1 - 4 Weeks