
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Prompt Patterns, Generative AI, Workflow Management, LLM Application, Productivity, OpenAI, Agentic systems, Strategic Decision-Making, Business Intelligence, Business Leadership, Data-Driven Decision-Making, Organizational Leadership, Automation, Strategic Planning, Talent Acquisition, Procurement, Planning
Beginner · Specialization · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Network Troubleshooting, Computer Networking, Desktop Support, Technical Support, Help Desk Support, Cloud Services, Security Management, Operating Systems, Information Technology, Microsoft Windows, Computer Hardware, Wireless Networks
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Business Software, Computer Hardware, Generative AI, Operating Systems, Data Storage Technologies, Computer Systems, Data Maintenance, Enterprise Security, System Software, Information Technology, Computer Architecture, Data Storage, System Configuration, Technical Support and Services, Microsoft Windows, Servers, Cybersecurity
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Sales Strategy, Arbitration, Communication, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Cultural Diversity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Operating Systems, Network Security, Network Support, Network Troubleshooting, System Support, Data Storage, Microsoft Windows, Systems Administration, Mac OS, Technical Support, System Configuration, Command-Line Interface, Software Installation, Linux, Help Desk Support, Encryption, Mobile Security, Information Technology, Firewall, Malware Protection
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Mathematical Modeling, Systems Thinking, Strategic Decision-Making, Innovation, Social Sciences, Strategic Thinking, Decision Making, Complex Problem Solving, Critical Thinking, Network Analysis, Economics, Probability, Market Dynamics
Intermediate · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Jupyter, Multimodal Prompts, Health Systems, Health Information Management, Decision Support Systems, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Infrastructure as Code (IaC), Debugging, Cloud Management, Bash (Scripting Language), Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Technical Communication, Unit Testing, Web Services, Email Automation, Automation, Python Programming, Interviewing Skills, Configuration Management, Professional Development, Scripting
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: Spreadsheet Software, Dashboard, Stakeholder Management, Data-Driven Decision-Making, Data Analysis, Analytical Skills, Data Presentation, Business Analysis, Quantitative Research, Problem Solving, Smart Goals
Beginner · Course · 1 - 4 Weeks