• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Match Personas: Craft Engaging AI Content

    Skills you'll gain: Customer Analysis, Content Creation, Content Marketing, Persona Development, Content Strategy, Content Development and Management, Ideation, Driving engagement, Needs Assessment, Research

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    ChatGPT API for Developers: Integrate AI Effortlessly

    Skills you'll gain: Prompt Engineering, OpenAI API, ChatGPT, Token Optimization, Application Programming Interface (API), API Testing, AI Integrations, Authentications, Context Engineering, Large Language Modeling, Key Management, Model Optimization, Performance Tuning

    4.1
    Rating, 4.1 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Leading Teams Effectively: Skills for Impactful Leadership

    Skills you'll gain: Team Leadership, Team Building, Team Motivation, Leadership Development, Management Training And Development, Team Performance Management, Leadership, Organizational Leadership, Leadership and Management, Professional Development, Teamwork, Personal Development, People Development, Business Leadership, Drive Engagement, Team Collaboration, Organizational Effectiveness, Lifelong Learning, Self-Awareness, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI: Transform Your Management Consulting

    Skills you'll gain: Responsible AI, Management Consulting, Business Consulting, Anthropic Claude, Process Mapping, Data Ethics, AI literacy, Google Gemini, Consulting, Process Optimization, Generative AI, Artificial Intelligence, Process Improvement and Optimization, ChatGPT, AI Workflows, Microsoft Copilot, AI Integrations, Prompt Engineering, Change Management, Quality Assurance

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Social Media Storytelling: Videos for Instagram & YouTube

    Skills you'll gain: Video Editing, Storyboarding, Storytelling, Video Production, Instagram, Content Creation, Videography, Social Media Content, Visual Storytelling, Editing, Media Production, TikTok, Driving engagement, Writing, Creativity, Adaptability

    4
    Rating, 4 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Personal Skills

    Skills you'll gain: Goal Setting, Personal Development, Assertiveness, Smart Goals, Time Management, Productivity, Leadership, Leadership Development, Professional Development, Stress Management, Empowerment, Relationship Management, Self-Awareness, People Development, Relationship Building, Interpersonal Communications, Growth Mindedness, Communication Strategies

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Quick Start Guide to Large Language Models (LLMs): Unit 1

    Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Retrieval-Augmented Generation, ChatGPT, Natural Language Processing, Generative AI Agents, Generative AI, Generative Model Architectures, Deep Learning

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Aptly

    Google Search Advertising Foundations

    Skills you'll gain: Google Ads, Advertising Campaigns, Performance Metric, Search Engine Marketing, Campaign Management, Pay Per Click Advertising, Keyword Research, Performance Measurement, Online Advertising, Digital Advertising, Advertising, Campaign Planning, Copywriting, Marketing Strategies, Bidding, Asset Management, Quality Assessment, Automation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    Foundational Banking and Financial Services Skills in India

    Skills you'll gain: Banking Services, Banking, Regulatory Compliance, Commercial Banking, Compliance Management, Risk Management Framework, Governance Risk Management and Compliance, Investment Banking, Financial Services, Operational Efficiency, Operational Performance Management, Financial Systems, Risk Management, Operational Analysis, Operational Excellence, FinTech, Front Office, Business Operations, Decision Support Systems, Investments

    4.3
    Rating, 4.3 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Marketing deportivo: La fórmula tecnológica

    Skills you'll gain: Marketing Strategies, Branding, Global Marketing, Marketing, Brand Management, Social Media Marketing, Loyalty Programs, Consumer Behaviour, Business Modeling, Strategic Partnership, Digital Marketing, E-Commerce, Event Planning, Augmented Reality, Business Analysis, Virtual Reality, Price Negotiation, Blockchain, Data Analysis, Artificial Intelligence

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Git, Docker & CI/CD: DevOps Foundations for Data Engineers

    Skills you'll gain: Ansible, Infrastructure as Code (IaC), Configuration Management, Correlation Analysis, CI/CD, Docker (Software), GitHub, Data Strategy, Collaborative Software, Git (Version Control System), Containerization, Cloud Infrastructure, Data Security, Data Pipelines, Version Control, Continuous Deployment, Continuous Integration, Devops Tools, Kubernetes, Scalability

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    B

    Banco Interamericano de Desarrollo

    Perspectives in Digital Transformation: Agribusiness

    Skills you'll gain: Digital Transformation, Digital Analysis, Business Transformation, Process Improvement, Operational Efficiency, Corporate Sustainability, Sustainable Business, Technology Strategies, Technology Solutions, Market Opportunities, Innovation, Market Trend, Emerging Technologies, Trend Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    46 reviews

    Beginner · Course · 1 - 4 Weeks

1…481482483…834

In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • Match Personas: Craft Engaging AI Content: Coursera
  • ChatGPT API for Developers: Integrate AI Effortlessly: Coursera
  • Leading Teams Effectively: Skills for Impactful Leadership: Coursera
  • Generative AI: Transform Your Management Consulting: IBM
  • Social Media Storytelling: Videos for Instagram & YouTube: Skillshare
  • Personal Skills: Packt
  • Quick Start Guide to Large Language Models (LLMs): Unit 1: Pearson
  • Google Search Advertising Foundations: Aptly
  • Foundational Banking and Financial Services Skills in India: Coursera
  • Marketing deportivo: La fórmula tecnológica: Real Madrid Graduate School Universidad Europea

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok