
Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Support, End User Training and Support, Knowledge of Apple Software, System Configuration, Computer Displays, Software Installation, Enterprise Application Management, Operating Systems, Android (Operating System), Apple iOS, Mobile Security, Patch Management, Package and Software Management, iOS Development, System Monitoring, OS Process Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Servers, User Provisioning, Servers, Systems Administration, Virtualization and Virtual Machines, Scripting, Virtualization, Network Administration, Virtual Environment, File Systems, Information Technology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Package and Software Management, Linux Administration, File Systems, Linux, Linux Servers, User Accounts, Operating System Administration, Linux Commands, User Provisioning, Unix, Bash (Scripting Language), Systems Administration, File Management, TCP/IP, Unix Shell, Data Storage, Unix Commands, Software Installation, General Networking, IBM Cloud
Advanced · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative AI Agents, Standard Operating Procedure, Customer Support, AI literacy, Product Support, Customer Service, Procedure Development, Customer Analysis, LLM Application, Responsible AI, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Augmented and Virtual Reality (AR/VR), Model Evaluation, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Cloud Services, Virtualization, Cloud Technologies, Cloud Hosting, Cloud Platforms, Productivity Software, Cloud Solutions, Cloud Computing, Virtualization and Virtual Machines, Cloud Applications, Cloud Management, Business Software, Business Technologies, Technical Support and Services, Collaborative Software, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Workspace, Lightweight Directory Access Protocols, Active Directory, Gmail, User Provisioning, User Accounts, Group Policy, Collaborative Software, Automation, Document Management, Identity and Access Management, Enterprise Application Management, Role-Based Access Control (RBAC), File Management, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Remote Access Systems, Desktop Support, Technical Support, Help Desk Support, Data Ethics, System Support, End User Training and Support, Telecommuting, Information Technology, Collaborative Software, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Data Management, Customer Relationship Management (CRM) Software, Systems Administration, Customer Relationship Management, Administration, Dashboard, Management Reporting, Data Access, Enterprise Application Management, User Provisioning, User Accounts, Business Software, Data Modeling, Workflow Management, Client Support, Role-Based Access Control (RBAC), Automation, Process Development
Beginner · Course · 3 - 6 Months

Packt
Skills you'll gain: Operating System Administration, User Provisioning, User Accounts, Cloud Management, Authorization (Computing), Control Panels, Security Controls, Servers, Enterprise Application Management, Package and Software Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apple Service Certification, Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, File Management, Network Support, Operating System Administration, System Configuration, File Systems, General Networking, Knowledge of Apple Hardware, Data Storage, Data Management, Network Administration, Remote Access Systems, Application Security, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Ubuntu, Linux, Linux Administration, Bash (Scripting Language), Linux Commands, Operating System Administration, Unix Shell, File Management, Unix Commands, Shell Script, Command-Line Interface, File Systems, grep, Software Installation, System Configuration, File I/O
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Management, Security Information and Event Management (SIEM), End User Training and Support, System Support, Infrastructure Architecture, Configuration Management, Problem Management, Data Preprocessing, File Management, Distributed Computing, Data Storage, Data Integrity, Fine-tuning
Intermediate · Course · 1 - 4 Weeks