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  1. Categories
  2. Customer Experience Improvement

Results for "customer experience improvement"


  • M

    Microsoft

    Journey Design and Orchestration

    Skills you'll gain: Campaign Management, Personalized Campaigns, Cross-Channel Marketing, Campaign Planning, Email Marketing, Content Performance Analysis, Marketing Channel, AI Personalization, Social Media Campaigns, Data-Driven Marketing, Advertising Mail, Customer Engagement, Communication Planning, Performance Analysis, Customer Insights, Marketing Budgets, Marketing Analytics, Power BI, Microsoft Copilot, A/B Testing

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • C

    Coursera

    Improving Customer Retention

    Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement

    4.6 stars, 91 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (91) · Beginner · Course · 1 - 4 Weeks

  • J

    John Wiley & Sons

    Enhancing Patient Experience with Predictive Analytics

    Skills you'll gain: Hospital Experience, Predictive Analytics, Predictive Modeling, Health Care, Analytics, Healthcare Industry Knowledge, Data Analysis, Forecasting, Program Evaluation, Health Technology, Data Integration, Leadership

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google

    Satisfaction Guaranteed: Develop Customer Loyalty Online

    Skills you'll gain: Loyalty Programs, Relationship Management, E-Commerce, Customer Relationship Management, Customer Relationship Building, Web Analytics, Digital Marketing, Product Improvement, Digital Analysis, Performance Analysis

    4.8 stars, 6.1K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (6.1K) · Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Launch Your Customer Engagement Career

    Skills you'll gain: Storytelling, Customer Engagement, Customer Success Management, Professional Development, Customer Service, Data Presentation, Interviewing Skills, Customer Relationship Management, LinkedIn, Communication, Professional Networking, Portfolio Management, Interactive Data Visualization, Communication Planning

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
  • M

    Microsoft

    Team Effectiveness

    Skills you'll gain: Constructive Feedback, Customer Service, Team Performance Management, Team Oriented, Customer experience improvement, Service Improvement, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Customer Relationship Management, Peer Review, Process Design, Performance Analysis, Dashboard, Report Writing, Drive Engagement, Data Analysis, Business Communication

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • C

    Coursera

    Improve Business Performance with Google Forms

    Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Trend Analysis, Analysis

    4.7 stars, 560 reviews, Intermediate, Guided Project, Less Than 2 Hours

    ★ 4.7 (560) · Intermediate · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • E

    EDUCBA

    CRM: Analyze, Apply & Optimize Customer Success

    Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Retention, Customer Relationship Building, Customer experience improvement, Marketing Automation, Customer Service, Marketing Strategies, Portfolio Management, Relationship Management, Business, Automation

    4.5 stars, 32 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.5 (32) · Mixed · Course · 1 - 4 Weeks

  • A

    AI CERTs

    Customer Service with AI

    Skills you'll gain: AI Integrations, Quality Monitoring, Emerging Technologies

    Beginner · Course · 1 - 3 Months

  • S

    SkillsBooster Academy

    Fundamentals of the Continuous Improvement Process

    Skills you'll gain: Sprint Retrospectives, Agile Methodology, Continuous Delivery, Performance Improvement, Process Improvement, Agile Project Management, Process Improvement and Optimization, Continuous Improvement Process, Process Design, Process Analysis, Lean Methodologies, Team Performance Management, Team Leadership, Team Management, Cross-Functional Team Leadership, Project Management Life Cycle, Project Management, Leadership, Project Coordination, Google Sheets

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • A

    Adobe

    Course 1: Introduction to Digital Experience and Ecommerce

    Skills you'll gain: E-Commerce, Business Requirements

    4.3 stars, 12 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.3 (12) · Beginner · Course · 1 - 4 Weeks

  • A

    AI CERTs

    Customer Experience in Telecommunication

    Skills you'll gain: AI Personalization, Personalized Service, Customer Analysis, Customer Engagement, Customer experience strategy (CX), Customer Service, Customer Retention, Operational Efficiency

    4.6 stars, 9 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (9) · Beginner · Course · 1 - 3 Months

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