
Microsoft
Skills you'll gain: Campaign Management, Personalized Campaigns, Cross-Channel Marketing, Campaign Planning, Email Marketing, Content Performance Analysis, Marketing Channel, AI Personalization, Social Media Campaigns, Data-Driven Marketing, Advertising Mail, Customer Engagement, Communication Planning, Performance Analysis, Customer Insights, Marketing Budgets, Marketing Analytics, Power BI, Microsoft Copilot, A/B Testing
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement
★ 4.6 (91) · Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Hospital Experience, Predictive Analytics, Predictive Modeling, Health Care, Analytics, Healthcare Industry Knowledge, Data Analysis, Forecasting, Program Evaluation, Health Technology, Data Integration, Leadership
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Loyalty Programs, Relationship Management, E-Commerce, Customer Relationship Management, Customer Relationship Building, Web Analytics, Digital Marketing, Product Improvement, Digital Analysis, Performance Analysis
★ 4.8 (6.1K) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Storytelling, Customer Engagement, Customer Success Management, Professional Development, Customer Service, Data Presentation, Interviewing Skills, Customer Relationship Management, LinkedIn, Communication, Professional Networking, Portfolio Management, Interactive Data Visualization, Communication Planning
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Constructive Feedback, Customer Service, Team Performance Management, Team Oriented, Customer experience improvement, Service Improvement, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Customer Relationship Management, Peer Review, Process Design, Performance Analysis, Dashboard, Report Writing, Drive Engagement, Data Analysis, Business Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Trend Analysis, Analysis
★ 4.7 (560) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Retention, Customer Relationship Building, Customer experience improvement, Marketing Automation, Customer Service, Marketing Strategies, Portfolio Management, Relationship Management, Business, Automation
★ 4.5 (32) · Mixed · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Integrations, Quality Monitoring, Emerging Technologies
Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Sprint Retrospectives, Agile Methodology, Continuous Delivery, Performance Improvement, Process Improvement, Agile Project Management, Process Improvement and Optimization, Continuous Improvement Process, Process Design, Process Analysis, Lean Methodologies, Team Performance Management, Team Leadership, Team Management, Cross-Functional Team Leadership, Project Management Life Cycle, Project Management, Leadership, Project Coordination, Google Sheets
Beginner · Course · 1 - 3 Months

Skills you'll gain: E-Commerce, Business Requirements
★ 4.3 (12) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Personalized Service, Customer Analysis, Customer Engagement, Customer experience strategy (CX), Customer Service, Customer Retention, Operational Efficiency
★ 4.6 (9) · Beginner · Course · 1 - 3 Months