
University of Cape Town
Skills you'll gain: Strategic Communication, Stakeholder Engagement, Climate Change Adaptation, Social Impact, Influencing, Stakeholder Management, Research, Strategic Partnership, Communication Strategies, Program Evaluation, Community Development, Sustainable Development, Research Design, Stakeholder Analysis, Policy Analysis, Stakeholder Communications, Change Management, Science and Research, Environmental Policy, Systems Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Content Creation, Crisis Management, Driving engagement, Digital Communications, Social Media Marketing, Strategic Communication, Communication Strategies, Social Media, Digital Marketing, Digital Brand Strategy, Digital Content, Communication Planning, Communication, Data Ethics, Social Media Strategy, Marketing Communications, Target Audience, Social Media Content, Customer Engagement, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Customer experience improvement, Personalized Service, Generative AI, Customer Insights, Customer Analysis, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, HubSpot CRM, Responsible AI, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Key Performance Indicators (KPIs), Operations Management, Operational Excellence, Operational Efficiency, Performance Measurement, Process Optimization, Business Metrics, Business Process Management, Resource Planning, Return On Investment, Capacity Management, Customer Retention, Resource Utilization, Loss Prevention, Customer Demand Planning, Customer experience improvement
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: B2B Sales, Consultative Selling, Consultative Approaches, Sales Presentation, Stakeholder Engagement, Enterprise Sales, Performance Metric, Stakeholder Management, Stakeholder Communications, Sales Presentations, Selling Techniques, Verbal Communication Skills, Performance Measurement, Business Marketing, Sales, Executive Presence, Sales Process, Sales Pipelines, Sales Strategy, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Accountability Frameworks, Team Motivation, Motivational Skills, Accountability, Organizational Leadership, Drive Engagement, Team Leadership, Dealing With Ambiguity, Leadership, Leadership and Management, Team Performance Management, Leadership Development, Strategic Leadership, Employee Engagement, Organizational Effectiveness, Stress Management, Professional Development, Team Collaboration, Trustworthiness, Innovation
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Strategic Decision-Making, Accountability, Decision Making, Conflict Management, Business Ethics, Trustworthiness, Risk Management, Strategic Thinking, Personal Integrity, Strategic Leadership, Culture Transformation, Risk Mitigation, Leadership and Management, Risk Analysis, Engineering Management, Ethical Standards And Conduct, Organizational Leadership, Empathy, Organizational Strategy, Technical Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Instagram, Target Market, Target Audience, Social Media Marketing, Driving engagement, Social Media, Social Media Management, Customer Engagement, Social Media Content, Business Marketing, Storytelling, Drive Engagement, Marketing, Business
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Content Performance Analysis, Email Marketing, Performance Reporting, Campaign Management, Driving engagement, Business Reporting, Digital Analysis, Real Time Data, Data-Driven Marketing, Email Automation, Analysis, Customer Engagement, Data-Driven Decision-Making, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

University of Rochester
Skills you'll gain: Health Disparities, Social Determinants Of Health, Health Equity, Community Health, Public Health, Public Health and Disease Prevention, Health Systems, Health Policy, Community Development, Health Informatics, Community Outreach, Data Collection, Value-Based Care, Research, Program Evaluation, Driving engagement
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Engagement, Digital Brand Strategy, Marketing Strategies, Driving engagement, Digital Marketing, Marketing Strategy and Techniques, Content Marketing, MarTech, Cross-Channel Marketing, Digital Media Strategy, Social Media Marketing, Loyalty Programs, Consumer Behaviour, Marketing Communications, Digital Advertising, Analytics, Generative AI, Data Analysis, Data Visualization, Data Collection
Build toward a degree
Beginner · Course · 1 - 4 Weeks