
Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Persuasive Communication, Overcoming Objections, Influencing, Rapport Building, Storytelling, Meeting Facilitation, Leadership, Presentations, Communication, Public Speaking, Verbal Communication Skills, Relationship Building, Trustworthiness, Target Audience, Non-Verbal Communication, Empathy
Mixed · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Presentations, Public Speaking, Communication, Verbal Communication Skills, Technical Communication, Graphic and Visual Design, Storytelling, Graphic Design, Design, Creative Design, Aesthetics
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Storytelling, Empathy, Relationship Building, Oral Expression, Emotional Intelligence, Communication, Leadership, Writing and Editing, Public Speaking, Content Creation, Creativity, Media Production
Beginner · Course · 1 - 4 Weeks

Koç University
Skills you'll gain: Verbal Communication Skills, Public Speaking, Storytelling, Communication, Cognitive flexibility, Persuasive Communication, Liberal Arts, Critical Thinking, Creative Thinking
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Request for Proposal, Presentations, Technical Communication, Persuasive Communication, Proposal Writing, Business Writing, Technical Writing, Intercultural Competence, Public Speaking, Verbal Communication Skills, Design Thinking, Communication, Innovation, Collaboration, Professional Development, Stakeholder Communications, Target Audience, Planning
Intermediate · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Communication, Verbal Communication Skills, Public Speaking, Active Listening, Rapport Building, Non-Verbal Communication, Assertiveness, Interpersonal Communications, Emotional Intelligence, Stress Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Self-Awareness, Innovation, Personal Development, Sustainable Development, Empowerment, Entrepreneurship, Action Oriented, Creative Problem-Solving, Social Work, Professional Development, Visionary, Corporate Sustainability, Adaptability, Business, Collaboration
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Canva (Software), Oral Expression, Public Speaking, Verbal Communication Skills, Communication, Multimedia
Intermediate · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Discussion Facilitation, Verbal Communication Skills, Public Speaking, Communication, Social Skills, Interpersonal Communications, Active Listening, Collaboration, Organizational Skills, Time Management
Beginner · Course · 1 - 4 Weeks
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Language Learning, Business Communication, Communication, Interpersonal Communications, Professionalism, Active Listening
Mixed · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Public Speaking, Verbal Communication Skills, Communication, Composure, Communication Strategies, Storytelling, Advocacy
Beginner · Course · 1 - 4 Weeks