Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Michigan
Skills you'll gain: Data Transformation, Creative Design, Data Structures, Programming Principles, Software Visualization, Python Programming, Computer Programming, Program Development, Code Reusability, Debugging
★ 3.8 (6) · Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Management, Selling Techniques, Customer Relationship Management, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Process, Sales Development, Sales Strategy, Sales, Customer Relationship Building, Sales Prospecting, B2B Sales, Prospecting and Qualification
★ 5 (9) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery
★ 4.9 (10) · Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainable Architecture, Sustainable Development, Sustainable Design, Sustainable Technologies, Sustainability Reporting, Climate Change Programs, Environmental Issue, Climate Change Mitigation, Corporate Sustainability, Sustainable Business, Energy and Utilities, Innovation, Environment, Transportation Operations, Annual Reports, Architecture and Construction, Business Reporting, Environmental Policy, Mitigation
★ 4.8 (8) · Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Secure Coding, Application Security, Encryption, Security Controls, Data Security, Endpoint Security, Cryptography, Authentications, Query Languages, Computer Programming
★ 4.4 (9) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Value Propositions, Product Knowledge, Business Marketing, Business Strategy, Business Strategies, Competitive Analysis, Communication, Strategic Communication, Communication Strategies
★ 4.5 (12) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: MLOps (Machine Learning Operations), Data Pipelines, Model Evaluation, Systems Design, Transfer Learning, Data Preprocessing, Data Quality, Feature Engineering, Deep Learning, Python Programming, Data Validation, Scikit Learn (Machine Learning Library), Applied Machine Learning, Predictive Modeling, Software Engineering, Debugging, Supervised Learning, Git (Version Control System), Performance Metric, Statistical Analysis
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Data Visualization, Data Presentation, Interactive Data Visualization, Power BI, Data Storytelling, Data Visualization Software, Dashboard, Dashboard Creation, Business Reporting, Advanced Analytics, Compliance Reporting, Design Elements And Principles, User Experience
Intermediate · Course · 1 - 3 Months

Starweaver
Skills you'll gain: SQL, Business Intelligence, Query Languages, Cloud Management, Python Programming
★ 4.3 (7) · Advanced · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Talent Acquisition, Human Resources, Recruitment Strategies, Talent Recruitment, Leadership Development, Diversity Equity and Inclusion Initiatives, HR Tech, Human Resources Management and Planning, Human Resource Strategy, Leadership, Workplace inclusivity, Recruitment, Strategic Leadership, Intercultural Competence, Diversity and Inclusion, Organizational Structure, Human Resources Information System (HRIS), Human Resources Software, Cultural Diversity, Organizational Development
★ 3.9 (30) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, User Provisioning, Cloud Security, Azure Active Directory, Data Governance, DevSecOps, Data Management, IT Security Architecture, Security Information and Event Management (SIEM), Identity and Access Management, Microsoft 365, Endpoint Security, Zero Trust Network Access, Role-Based Access Control (RBAC), Multi-Factor Authentication, Authorization (Computing), Hybrid Cloud Computing, Microsoft Copilot, Encryption, Authentications
Advanced · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Process Optimization, Process Improvement and Optimization, Process Improvement, Innovation, Workforce Development, Workforce Planning, Digital Transformation, Technology Strategies, Culture Transformation, Cost Management, Manufacturing Operations, Workforce Management, Employee Training, Budget Management, Business Transformation, Emerging Technologies, Program Implementation, Capital Expenditure, Organizational Change, Regulatory Requirements
Intermediate · Course · 1 - 4 Weeks