Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Databricks, PySpark, Apache Spark, Data Lakes, Data Pipelines, Data Processing, Data Warehousing, Distributed Computing, Data Architecture, JSON, Data Import/Export, Applied Machine Learning, Data Management, Data Entry, Database Architecture and Administration, Data Collection, SQL, Python Programming, Machine Learning, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Employee Coaching, Empathy & Emotional Intelligence, Recognizing Others, Smart Goals, Emotional Intelligence, Employee Engagement, Employee Surveys, Employee Performance Management, Human Resources Management and Planning, Constructive Feedback, Team Collaboration, Goal Setting, People Development, Empathy, Coaching, Business Communication, Data Analysis, Prompt Engineering, Microsoft Copilot, Generative AI
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Exploratory Data Analysis, Data Analysis, Business Analytics, Descriptive Analytics, Data Literacy, Descriptive Statistics, Analytical Skills, Statistical Analysis, Statistical Visualization, Data Visualization, Correlation Analysis, Histogram, Scatter Plots, Statistics, Graphing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Drug Development, Clinical Trials, Clinical Research, Clinical Research Coordination, Informed Consent, Good Clinical Practices (GCP), Clinical Research Ethics, Pharmacology, Clinical Data Management, Pre-Clinical Development, Pharmaceuticals, Biostatistics, Clinical Monitoring, Institutional Review Board (IRB), Patient Safety, Research, Clinical Documentation, Communication, Technical Writing, Marketing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework
Beginner · Specialization · 3 - 6 Months

Sage Publications
Skills you'll gain: Stakeholder Management, Teamwork, Stakeholder Engagement, Stakeholder Analysis, Project Management, Conflict Management, Stakeholder Communications, Collaboration, Leadership and Management, Team Management, Project Planning, Project Design, Leadership Studies, Project Management Life Cycle, Team Leadership, Project Coordination, Team Building, Organizational Leadership, Project Scoping, Timelines
Beginner · Course · 1 - 3 Months

Skills you'll gain: Professional Networking, LinkedIn, Professional Development, Relationship Building, Follow Through, Interpersonal Communications, Professionalism, Business Communication, Rapport Building, Verbal Communication Skills, Communication, Community Outreach, Collaboration, General Networking, Business Marketing, Personal Development, Business Relationship Management, Business Leadership, Leadership Development, Growth Strategies
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Stored Procedure, Star Schema, Microsoft SQL Servers, Database Design, Transact-SQL, SQL, Data Integrity, Database Architecture and Administration, Transaction Processing, Database Development, Database Management, Data Integration, Relational Databases, Power BI, Data Warehousing, Data Maintenance, Query Languages, Database Administration, Database Systems, Data Management
Beginner · Professional Certificate · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Generative AI, Prompt Patterns, Responsible AI, ChatGPT, Large Language Modeling, Generative Model Architectures, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Context Engineering, Image Analysis, AI powered creativity, LLM Application, AI literacy, Token Optimization, OpenAI, AI Integrations, Artificial Intelligence
Intermediate · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Generative AI, Responsible AI, Microsoft Teams, Microsoft Excel, Prompt Patterns, AI Orchestration, Analytics, AI literacy, Data Analysis, Prompt Engineering, AI Workflows, LLM Application, Email Automation, Advanced Analytics, Performance Reporting, Collaboration, Project Coordination, Proposal Development, Content Creation
Beginner · Professional Certificate · 3 - 6 Months

Sage Publications
Skills you'll gain: Strategic Marketing, Product Strategy, Marketing, Business Strategy, Go To Market Strategy, Marketing Strategy and Techniques, Value Propositions, Design Thinking, Customer Analysis, Market Dynamics, Brand Strategy, Target Market, Strategic Thinking, Product Development, Product Lining, Branding, New Product Development, Consumer Behaviour, Competitive Analysis, Market Trend
Beginner · Course · 1 - 4 Weeks