Digital transformation courses can help you learn data analytics, change management, digital marketing strategies, and customer experience enhancement. You can build skills in agile project management, leveraging cloud technologies, and implementing automation processes. Many courses introduce tools like CRM software, data visualization platforms, and collaboration apps that support these skills in real-world applications.

Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Sales Pipelines, Customer Relationship Management, Marketing Automation, Customer Retention, Personalized Campaigns, Lead Generation, Marketing Analytics, Sales Process, Customer Analysis, Sales Development, Customer Engagement, Prospecting and Qualification, Customer Insights, Workflow Management, Customer Communications Management, Target Audience, Business Metrics, Process Analysis, Sales Support
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Google Ads, Digital Advertising, Online Advertising, Advertising, Contextual Advertising, Pay Per Click Advertising, Advertising Campaigns, Paid media, Social Media, Search Engine Marketing, Performance marketing, Marketing, Keyword Research, Search Engine Optimization, Social Media Marketing, Digital Marketing, Social Media Strategy, Social Media Campaigns, Media Buying, Data Ethics
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Sales Strategy, Sales Process, Microsoft Copilot, Sales Operations, Sales Enablement, Responsible AI, Generative AI Agents, Anthropic Claude, Sales, Report Writing, HubSpot CRM, Email Automation, Generative AI, Business Process Automation, Automation, Workflow Management, Customer Relationship Management, Forecasting, Revenue Forecasting, Data-Driven Decision-Making
Intermediate · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Customer Insights, Customer Analysis, Customer Data Management, Data-Driven Marketing, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Analytics, Customer Engagement, Target Audience, Customer experience improvement, Personalized Campaigns, Data Integration, Email Marketing, Web Analytics, Driving engagement, Data Governance, Digital Analysis, Performance Measurement, Data Storytelling, Data Modeling
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Social Media Content, Social Media Management, Social Media, Responsible AI, Content Strategy, Content Creation, Social Media Campaigns, Social Media Strategy, Generative AI Agents, Content Scheduling, Generative AI, Campaign Management, Social Media Marketing, Ideation, AI literacy, Prompt Engineering, Business Ethics, Ethical Standards And Conduct, Editing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Retention, Customer Success Management, Needs Assessment, Customer Relationship Management (CRM) Software, Customer Relationship Management, Microsoft Copilot, Proposal Development, Customer Engagement, Relationship Building, Data-Driven Decision-Making, Account Management, Strategic Partnership, Loyalty Programs, Customer Relationship Building, Proposal Writing, Power BI, Relationship Management, Customer experience improvement, Gap Analysis, Presentations
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, Claude Code, No-Code Development, AI powered creativity, Prompt Patterns, Anthropic Claude, AI Enablement, ChatGPT, AI Orchestration, AI Product Strategy, AI Workflows, Google Gemini, Generative AI, AI Personalization, Prompt Engineering Tools, Multimodal Prompts, Generative AI Agents, AI Integrations, Automation, Software Engineering
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Email Marketing, Customer Analysis, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Insights, Marketing Automation, Customer Engagement, Customer Communications Management, Customer experience improvement, Marketing Analytics, Driving engagement, Personalized Campaigns, Email Automation, Customer Relationship Building, Prioritization, Trend Analysis, Promotional Strategies
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Unity Engine, Virtual Environment, Video Game Development, Application Design, Display Devices, Technical Design, Persona (User Experience), Human Computer Interaction, Human Factors, Sensory Systems Analysis, Journalism, Mental Health Therapies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Excel Macros, Customer Data Management, Event-Driven Programming, Customer Relationship Management (CRM) Software, Dashboard Creation, Dashboard, Customer Relationship Management, Business Process Automation, Microsoft Excel, Automation, IT Automation, Workflow Management, Management Reporting, Relationship Management, Operations Management, Business Operations, Real Time Data, Business, Build Tools, Productivity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Multimedia, Learning Management Systems, Course Development, Training and Development, Presentations, Instructional Design, Interactive Learning, Information Architecture, Content Management, Education Software and Technology, Digital pedagogy, Animations, Interactive Design, Software Installation, UI Components, Interaction Design, Software Documentation, Graphic and Visual Design
Mixed · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, LinkedIn, Prompt Engineering Tools, Content Creation, Brand Strategy, Branding, Social Media Content, AI Personalization, Content Strategy, Professional Networking, AI literacy, Anthropic Claude, Generative AI, Professional Development, ChatGPT, Microsoft Copilot, Keyword Research, Personal Development, Communication Strategies, General Networking
Beginner · Course · 1 - 3 Months