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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


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    LearnKartS

    Azure Pipelines: CI/CD Automation and Release Management

    Skills you'll gain: Azure DevOps Pipelines, CI/CD, Azure DevOps, Continuous Delivery, Release Management, Continuous Integration, Jenkins, DevOps, Continuous Deployment, Application Deployment, Devops Tools, Functional Testing, YAML, Microsoft Azure, Build Tools, Software Testing, Workflow Management, Code Coverage, Git (Version Control System), Automation

    Advanced · Course · 1 - 3 Months

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    Sage Publications

    Delivering, Promoting, and Sustaining Customer Value

    Skills you'll gain: Customer Relationship Management, Customer Relationship Building, Marketing Management, Environmental Social And Corporate Governance (ESG), Promotional Strategies, Marketing Operations, Marketing Effectiveness, Campaign Planning, Plan Execution, Promotions and Campaigns, Marketing and Public Relations, Strategic Marketing, Marketing Planning, Supply Chain, Customer Engagement, Customer Retention, Marketing Strategies, Customer Service, Advertising, Probability Distribution

    Beginner · Course · 1 - 4 Weeks

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    Microsoft

    DevOps Platforms & Source Control

    Skills you'll gain: Azure DevOps, Terraform, DevOps, Azure DevOps Pipelines, Infrastructure as Code (IaC), Kubernetes, CI/CD, Enterprise Architecture, GitHub, Governance, Microsoft Azure, Role-Based Access Control (RBAC), Workflow Management, Generative AI Agents, Release Management, Git (Version Control System), Code Review, IT General Controls (ITGC), Identity and Access Management, Capacity Management

    Advanced · Course · 1 - 3 Months

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    IBM

    Generative AI for NLP with PyTorch

    Skills you'll gain: PyTorch (Machine Learning Library), Fine-tuning, Convolutional Neural Networks, Deep Learning, Natural Language Processing, Embeddings, Hugging Face, Computer Vision, Supervised Learning, Classification Algorithms, Data Preprocessing, Predictive Modeling, Machine Learning, Data Processing, Artificial Intelligence and Machine Learning (AI/ML), Statistical Methods, Probability & Statistics, Machine Learning Algorithms

    4.4
    Rating, 4.4 out of 5 stars
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    2.1K reviews

    Advanced · Specialization · 3 - 6 Months

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    University of Cambridge

    The science of mind and decision making

    Skills you'll gain: Childhood Education and Development, Human Learning, Child Development, Psychology, Empathy & Emotional Intelligence, Sensory Systems Analysis, Teaching, Decision Making, Learning Theory, Instructional Strategies, K-12 pedagogy, Pedagogy, Learning Strategies, Developmental Disabilities, Empathy, Neurology, Magnetic Resonance Imaging, Electrophysiology, Human Development, Decision Intelligence

    4.6
    Rating, 4.6 out of 5 stars
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    191 reviews

    Beginner · Specialization · 3 - 6 Months

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    Microsoft

    Employee Development & Well-Being

    Skills you'll gain: Employee Coaching, Empathy & Emotional Intelligence, Recognizing Others, Smart Goals, Emotional Intelligence, Employee Engagement, Employee Surveys, Employee Performance Management, Human Resources Management and Planning, Constructive Feedback, Team Collaboration, Goal Setting, People Development, Empathy, Coaching, Business Communication, Data Analysis, Prompt Engineering, Microsoft Copilot, Generative AI

    Intermediate · Course · 3 - 6 Months

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    SkillUp

    Certified Professional Coder (CPC) Exam Preparation

    Skills you'll gain: Medical Coding, Revenue Cycle Management, Medical Terminology, CPT Coding, Medical Privacy, Regulatory Compliance

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
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    A

    Multiple educators

    Real-World AI for Everyone

    Skills you'll gain: AI literacy, Retrieval-Augmented Generation, AI powered creativity, Vibe coding, Problem Solving, AI Enablement, Prompt Engineering Tools, AI Personalization, Multimodal Prompts, Productivity Software, Generative AI, Communication Strategies, Responsible AI, Business Communication, Productivity, Project Planning, Planning, Business Planning, Project Management, Business

    4.7
    Rating, 4.7 out of 5 stars
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    119 reviews

    Beginner · Specialization · 1 - 3 Months

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    Interactive Brokers

    Investing using Value, Growth, Momentum and Economics

    Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Analysis, Financial Acumen, Investments, Supply And Demand, Real Estate, Risk Management, Market Dynamics, Market Trend, Portfolio Risk, Growth Strategies, Market Data, Business Economics, Economics, Business Metrics, Business Valuation, Compensation Analysis, Technical Analysis, Research

    4.6
    Rating, 4.6 out of 5 stars
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    64 reviews

    Beginner · Specialization · 1 - 3 Months

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    Chegg Skills

    Professional Digital Communication

    Skills you'll gain: Communication Planning, Virtual Teams, Collaborative Software, Strategic Communication, Communication Strategies, Internal Communications, Concision, Professionalism, Meeting Facilitation, Collaboration, Communication, Telecommuting, Digital Communications, Slack (Software), Business Correspondence, Business Communication, Interpersonal Communications, Professional Development, Writing, Virtual Environment

    Beginner · Course · 1 - 4 Weeks

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    Simplilearn

    Foundation of Agentic AI and LLM Architecture Training

    Skills you'll gain: Agentic Workflows, Agentic systems, AI Orchestration, AI Workflows, LLM Application, Generative AI Agents, Workflow Management, AI Enablement, Business Workflow Analysis, Large Language Modeling, Decision Intelligence, Business Process Automation, Generative Model Architectures, Artificial Intelligence, Enterprise Application Management, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Microsoft

    Content Creation and Collaboration

    Skills you'll gain: Microsoft Teams, Microsoft Copilot, Communication Planning, Microsoft 365, AI powered creativity, AI literacy, Taking Meeting Minutes, Collaborative Software, Meeting Facilitation, Data Storytelling, Microsoft Outlook, Coordinating, Cross-Functional Collaboration, Business Writing, Responsible AI, Executive Presence, Workflow Management, Document Management, Project Coordination, Content Creation

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Azure Pipelines: CI/CD Automation and Release Management: LearnKartS
  • Delivering, Promoting, and Sustaining Customer Value: Sage Publications
  • DevOps Platforms & Source Control: Microsoft
  • Generative AI for NLP with PyTorch: IBM
  • The science of mind and decision making: University of Cambridge
  • Employee Development & Well-Being: Microsoft
  • Certified Professional Coder (CPC) Exam Preparation: SkillUp
  • Real-World AI for Everyone: Advancing Women in Tech
  • Investing using Value, Growth, Momentum and Economics: Interactive Brokers
  • Professional Digital Communication: Chegg Skills

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