Microsoft

Content Creation and Collaboration

Microsoft

Content Creation and Collaboration

 Microsoft

Instructor: Microsoft

Included with Coursera PlusLearn more

Ask Coursera

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

7 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

7 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Generate first drafts in Word and use iterative prompting to refine tone, structure, clarity, and business relevance.

  • Synthesize information into professional, visually enhanced business narratives that support stakeholder alignment.

  • Produce concise, context-aware emails and summaries in Outlook while verifying AI-generated details against source data.

  • Use Copilot in Teams to synthesize discussions, catch up on context, and automate post-meeting follow-ups.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

16 assignments¹

AI Graded see disclaimer
Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your Business Strategy expertise

This course is part of the Microsoft AI Business Professional Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Microsoft

There are 9 modules in this course

This module moves from prompting fundamentals into applied professional writing. Learners will practice generating first drafts of real business documents in Word and Outlook, applying the iterative prompting loop to refine outputs until they reflect the professional's voice and intent, not just a generic AI response.

What's included

2 videos2 readings1 assignment

A polished Copilot draft is not a finished deliverable—it is a candidate for professional scrutiny. This module builds a rigorous audit practice that catches hallucinations, factual errors, and brand misalignment before a document leaves the professional's hands, turning responsible AI use from a principle into a daily workflow habit.

What's included

1 video1 reading3 assignments

This module covers the complete meeting lifecycle—from pre-meeting preparation through post-meeting follow-up—using Copilot to automate the documentation that typically consumes hours of professional time. Learners will practice generating agendas, extracting structured insights from transcripts, and producing follow-up communications that accurately reflect what was actually decided.

What's included

2 videos2 readings2 assignments

A meeting summary tells stakeholders what was decided. A visual narrative helps them understand what it means. This module introduces Microsoft Designer's DALL-E 3 integration as a professional tool for creating supporting imagery that clarifies abstract strategic decisions, makes complex information memorable, and elevates stakeholder communications from documentation to storytelling.

What's included

2 videos2 readings1 assignment

Summarizing what happened is the easy part. Telling leadership what it means—and being ready to defend that interpretation under questioning—is the professional skill that separates contributors from advisors. This module moves beyond meeting summaries and visual narratives into executive briefing territory: how to use Copilot to shift from reporting to advising, how to pressure-test your synthesis before it reaches the room, and how to prepare for the questions a skeptical senior leader will ask.

What's included

2 videos1 reading2 assignments

Shared planning can become challenging when teams are working from different versions of a project. This module teaches learners how to use Copilot integrations across Planner, Teams, and Outlook to support coordination, track milestones, surface status updates, and keep teams aligned without relying on manual updates from each stakeholder.

What's included

2 videos2 readings1 assignment

Not all collaboration happens in meetings or status reports. This module introduces Copilot Chat, Loop Pages, and OneNote Notebooks as tools for building persistent, shared AI-assisted workspaces, where team members can co-develop content, capture institutional knowledge, and iterate together on complex deliverables in real time.

What's included

1 video2 readings2 assignments

Building a shared workspace is the easy part. Keeping it reliable over time is where most teams struggle. This module teaches learners to act as knowledge curators, using Copilot to audit shared workspaces, identify what is missing or outdated, manage the information lifecycle from active collaboration to long-term institutional knowledge, and produce the kind of structured handover documentation that keeps a project running when team members change.

What's included

1 video2 readings3 assignments

You step into the role of a Communications Lead at Vantara Solutions, a mid-size professional services firm that recently brought on The Meridian Group as a new client, one of the most important accounts the firm has landed this year. The engagement is only a few weeks old, and the account team has been producing strong work. But some early communication patterns are starting to create friction before the relationship has had a chance to build real trust. Meeting summaries are not always circulated consistently. Status updates from different team members are not always fully aligned. Stakeholder proposals have been flagged as harder to navigate than the client would like. The client has raised these concerns in recent check-ins. The relationship is still new enough that these gaps carry more weight than they would in a mature engagement. First impressions set the tone for everything that follows. Your manager has taken the feedback seriously and wants to get ahead of it before it affects the account. Your job is to design a stronger communication system before the next client review. You will produce an AI-Enhanced Communication Blueprint that maps Microsoft Copilot tools and workflows to three specific communication gaps, and a Sample Stakeholder Package that demonstrates what the new standard looks like in practice.

What's included

3 readings1 assignment

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

 Microsoft
383 Courses2,709,734 learners

Offered by

Microsoft

Explore more from Business Strategy

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.