Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Board Infinity
Skills you'll gain: Sprint Planning, Sprint Retrospectives, Agile Methodology, Backlogs, Agile Project Management, Estimation, Capacity Planning, Project Estimation, Coordinating, Meeting Facilitation, Dependency Analysis, Goal Setting, Capacity Management, Cross-Functional Team Leadership, Collaboration, Stakeholder Management, Team Building, Risk Mitigation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Prompt Engineering Tools, AI Orchestration, Salesforce Development, Salesforce, Agentic Workflows, Force.com, Generative AI Agents, AI Integrations, Agentic systems, Coordination, Application Lifecycle Management, Generative AI, Software Testing, Performance Testing, Enterprise Architecture, Data Integration, Data Architecture, Model Evaluation
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: API Gateway, Amazon CloudWatch, API Design, Amazon Web Services, Cloud-Based Integration, Microservices, Event-Driven Programming, Cloud Deployment, Data Validation
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Financial Market, Securities (Finance), Credit Risk, Investment Management, Investments, Capital Markets, Financial Analysis, Securities Trading, Portfolio Risk, Risk Analysis, Finance, Corporate Finance, Risk Management, Mortgage Loans, Cash Flows
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Retention, Brand Awareness, Planning, Brainstorming, User Feedback, Timelines, Stakeholder Communications, Cross-Functional Team Leadership, Team Performance Management, Meeting Facilitation, HubSpot CRM, Customer experience improvement, Employee Surveys, Customer Relationship Management (CRM) Software, Team Leadership, Project Planning, Looker (Software), Dashboard, Kanban Principles, Marketing
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Sustainable Business, Sustainable Development, Supply Management, Sustainability Standards, Business Ethics, Sustainable Systems, Supply Chain, Strategic Sourcing, Procurement, Social Impact, Supplier Relationship Management, Labor Compliance, Compliance Management, Business Reporting, Annual Reports, Ethical Standards And Conduct, Regulatory Compliance
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Application Performance Management, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: GIS Software, Spatial Data Analysis, Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Data Import/Export, Visual Design, User Interface (UI)
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Predictive Analytics, Customer Relationship Management, Machine Learning Methods, Predictive Modeling, Data Literacy, Customer Data Management, Artificial Intelligence and Machine Learning (AI/ML), Advanced Analytics, Data-Driven Decision-Making, Applied Machine Learning, Machine Learning Algorithms, Artificial Intelligence, Machine Learning, AI literacy, Deep Learning, Model Evaluation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Video Editing, Photo/Video Production and Technology, Post-Production, Editing, Motion Graphics, Video Production, Knowledge of Apple Software, Data Import/Export, Graphic and Visual Design, File Management, Storytelling, Content Creation, Apple software proficiency
Beginner · Course · 1 - 3 Months

Skills you'll gain: Event-Driven Programming, Web Applications, Javascript, Data Import/Export, Data Management, Web Development, Data Mapping, User Interface (UI), Web Content Accessibility Guidelines, Interactive Design, Data Structures, Computational Logic, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Scanning, Distributed Denial-Of-Service (DDoS) Attacks, Microsoft Azure, Cloud Security, Virtual Private Networks (VPN), Network Security, Vulnerability Assessments, Continuous Monitoring, Event Monitoring, Data Security, Key Management, Kubernetes, Cloud Management, Security Controls, User Provisioning, Hardening, Database Architecture and Administration, Remote Access Systems, User Accounts, Authorization (Computing)
Advanced · Specialization · 1 - 3 Months