• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Scrum Fundamentals and Industry Planning Techniques

    Skills you'll gain: Sprint Planning, Sprint Retrospectives, Agile Methodology, Backlogs, Agile Project Management, Estimation, Capacity Planning, Project Estimation, Coordinating, Meeting Facilitation, Dependency Analysis, Goal Setting, Capacity Management, Cross-Functional Team Leadership, Collaboration, Stakeholder Management, Team Building, Risk Mitigation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Salesforce Agentforce Specialist (AI-201) Certification Prep

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Prompt Engineering Tools, AI Orchestration, Salesforce Development, Salesforce, Agentic Workflows, Force.com, Generative AI Agents, AI Integrations, Agentic systems, Coordination, Application Lifecycle Management, Generative AI, Software Testing, Performance Testing, Enterprise Architecture, Data Integration, Data Architecture, Model Evaluation

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master AWS Lambda & API Workflows for Serverless Automation

    Skills you'll gain: API Gateway, Amazon CloudWatch, API Design, Amazon Web Services, Cloud-Based Integration, Microservices, Event-Driven Programming, Cloud Deployment, Data Validation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Prepare for CFA Level 1: Fixed Income and Bond Markets

    Skills you'll gain: Financial Market, Securities (Finance), Credit Risk, Investment Management, Investments, Capital Markets, Financial Analysis, Securities Trading, Portfolio Risk, Risk Analysis, Finance, Corporate Finance, Risk Management, Mortgage Loans, Cash Flows

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    CRM, Project Management & Omnichannel Strategy

    Skills you'll gain: Customer Retention, Brand Awareness, Planning, Brainstorming, User Feedback, Timelines, Stakeholder Communications, Cross-Functional Team Leadership, Team Performance Management, Meeting Facilitation, HubSpot CRM, Customer experience improvement, Employee Surveys, Customer Relationship Management (CRM) Software, Team Leadership, Project Planning, Looker (Software), Dashboard, Kanban Principles, Marketing

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Impacts of Sustainable Operations and Supply Chains

    Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Sustainable Business, Sustainable Development, Supply Management, Sustainability Standards, Business Ethics, Sustainable Systems, Supply Chain, Strategic Sourcing, Procurement, Social Impact, Supplier Relationship Management, Labor Compliance, Compliance Management, Business Reporting, Annual Reports, Ethical Standards And Conduct, Regulatory Compliance

    Build toward a degree

    4.3
    Rating, 4.3 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    AWS X-Ray Getting Started

    Skills you'll gain: Amazon Web Services, Application Performance Management, Performance Tuning

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Map Fast in QGIS

    Skills you'll gain: GIS Software, Spatial Data Analysis, Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Data Import/Export, Visual Design, User Interface (UI)

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Fundamentos de IA Aplicados ao CRM

    Skills you'll gain: Predictive Analytics, Customer Relationship Management, Machine Learning Methods, Predictive Modeling, Data Literacy, Customer Data Management, Artificial Intelligence and Machine Learning (AI/ML), Advanced Analytics, Data-Driven Decision-Making, Applied Machine Learning, Machine Learning Algorithms, Artificial Intelligence, Machine Learning, AI literacy, Deep Learning, Model Evaluation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    YouTube Video Editing in FCPX - From beginner to Pro

    Skills you'll gain: Video Editing, Photo/Video Production and Technology, Post-Production, Editing, Motion Graphics, Video Production, Knowledge of Apple Software, Data Import/Export, Graphic and Visual Design, File Management, Storytelling, Content Creation, Apple software proficiency

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Build Mini Projects in JavaScript

    Skills you'll gain: Event-Driven Programming, Web Applications, Javascript, Data Import/Export, Data Management, Web Development, Data Mapping, User Interface (UI), Web Content Accessibility Guidelines, Interactive Design, Data Structures, Computational Logic, Data Validation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    AZ-500: Microsoft Azure Security Technologies

    Skills you'll gain: Vulnerability Scanning, Distributed Denial-Of-Service (DDoS) Attacks, Microsoft Azure, Cloud Security, Virtual Private Networks (VPN), Network Security, Vulnerability Assessments, Continuous Monitoring, Event Monitoring, Data Security, Key Management, Kubernetes, Cloud Management, Security Controls, User Provisioning, Hardening, Database Architecture and Administration, Remote Access Systems, User Accounts, Authorization (Computing)

    Advanced · Specialization · 1 - 3 Months

1…620621622…834

In summary, here are 10 of our most popular service design courses

  • Scrum Fundamentals and Industry Planning Techniques: Board Infinity
  • Salesforce Agentforce Specialist (AI-201) Certification Prep: Edureka
  • Master AWS Lambda & API Workflows for Serverless Automation: EDUCBA
  • Prepare for CFA Level 1: Fixed Income and Bond Markets: Board Infinity
  • CRM, Project Management & Omnichannel Strategy: Coursera
  • Impacts of Sustainable Operations and Supply Chains: University of Colorado Boulder
  • AWS X-Ray Getting Started: Amazon Web Services
  • Map Fast in QGIS: Coursera
  • Fundamentos de IA Aplicados ao CRM: Fundação Instituto de Administração
  • YouTube Video Editing in FCPX - From beginner to Pro: Skillshare

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok