University of Illinois Urbana-Champaign
Skills you'll gain: Stakeholder Analysis, Decision Making, Innovation, Health Policy, Strategic Decision-Making, New Product Development, Process Development, Organizational Strategy, Health Technology, Problem Solving, Planning, Return On Investment
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Medical Privacy, Information Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Personally Identifiable Information, Law, Regulation, and Compliance, Health Information Management, General Data Protection Regulation (GDPR), Regulatory Compliance, Health Care Procedure and Regulation, Data Governance
Mixed · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Patient Safety, Health Care Administration, Health Administration, Care Management, Patient-centered Care, Hospital Experience, Financial Analysis, Finance, Business Planning, Organizational Strategy, Financial Statements, Business Strategy, Business Modeling, Healthcare Ethics, Strategic Decision-Making, Corporate Sustainability, Business Ethics
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Value-Based Care, Operational Analysis, Patient Communication, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Care Management, Systems Integration, Innovation
Beginner · Course · 1 - 4 Weeks

Universidad Nacional de Colombia
Skills you'll gain: Caregiving, Critical Thinking and Problem Solving, Patient-centered Care, Case Studies, Care Management, Compassion, Critical Thinking, Chronic Diseases, Stress Management, Emotional Intelligence, Organizational Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Healthcare Ethics, Diagnostic Tests, Statistical Methods, Patient Communication, Clinical Research, Healthcare Industry Knowledge, Probability & Statistics, Clinical Assessment, Health Informatics, Health Policy, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Health Disparities
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Clinical Documentation, Responsible AI, Healthcare Ethics, Medical History Documentation, Data Ethics, Generative AI Agents, Clinical Informatics, Health Informatics, Medical Privacy, System Implementation
Intermediate · Course · 1 - 4 Weeks

The George Washington University
Skills you'll gain: Law, Regulation, and Compliance, Health Equity, Informed Consent, Pharmaceuticals, Health Care Procedure and Regulation, Healthcare Ethics, Public Health and Disease Prevention, Health Disparities, Public Health, Health Policy, Regulation and Legal Compliance, Advocacy, Policy Analysis, Intellectual Property
Mixed · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Diagnostic Tests, Immunology, Infectious Diseases, Cost Management, Laboratory Testing, Preventative Care, Cost Benefit Analysis, Data-Driven Decision-Making, Microbiology, Decision Making
Beginner · Course · 1 - 4 Weeks