
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Performance Analysis, Business Metrics, Customer Engagement, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Office Procedures
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AutoCAD Civil 3D, Autodesk Revit, Autodesk, Grading (Landscape), AutoCAD, Stormwater Management, Drafting and Engineering Design, Network Model, Design, Visualization (Computer Graphics), Coordination, Design and Product, Data Management
Beginner · Course · 3 - 6 Months

University of Glasgow
Skills you'll gain: Data-Driven Decision-Making, Strategic Decision-Making, Data Literacy, Data Strategy, Strategic Leadership, Business Leadership, Business Transformation, Leadership, Agile Methodology, Organizational Leadership, Leadership Development, Leadership and Management, Business Analytics, Organizational Effectiveness, Digital Transformation, Team Management, Information Management, Exploratory Data Analysis, Strategic Planning, Change Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
Intermediate · Guided Project · Less Than 2 Hours

Universidad de Palermo
Skills you'll gain: Prompt Engineering, Multimodal Prompts, Prompt Engineering Tools, Prompt Patterns, ChatGPT, Generative AI, Large Language Modeling, AI Workflows, Generative AI Agents, AI powered creativity, AI literacy, Image Analysis, AI Personalization, Automation, Data Analysis, AI Integrations, Data Synthesis, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Compliance Management, Microsoft 365, Microsoft Azure, Governance Risk Management and Compliance, DevSecOps, Endpoint Detection and Response, Cloud Security, Role-Based Access Control (RBAC), Identity and Access Management, Threat Detection, Zero Trust Network Access, Data Governance, Active Directory, Endpoint Security, Authorization (Computing), Data Security, Vulnerability Management, Multi-Factor Authentication, Enterprise Security, Operations
Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Program Evaluation, Health Assessment, Health Policy, Policy Development, Health Systems, Care Management, Data Collection, Record Keeping, Surveys, Utilization Management, Survey Creation, Community Health, Maternal Health, Data Quality, Research Design, Child Health
Mixed · Course · 1 - 3 Months
Emory University
Skills you'll gain: Marketing Channel, Direct Selling, Business Marketing, Market Dynamics, Strategic Marketing, Strategic Partnership, Price Negotiation, Strategic Thinking, Coordination, Risk Mitigation, Business Risk Management, Business Relationship Management, Retail Sales
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Brand Loyalty, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Customer Data Management, B2B Sales, Target Market, Operating Cost, Analytics, Strategic Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Process Improvement, Continuous Improvement Process, Agile Project Management, Sprint Planning, Performance Metric, Sprint Retrospectives, Kanban Principles, Backlogs, Project Performance, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Network Monitoring, Network Security, Firewall, Ansible, Network Performance Management, Network Infrastructure, Network Protocols, Security Controls, Event Monitoring, Puppet (Configuration Management Tool), IT Automation, Chef (Configuration Management Tool), Real Time Data, JSON, Automation, Identity and Access Management, Restful API, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Token Optimization, LLM Application, Tool Calling, OpenAI API, OpenAI, Anthropic Claude, Large Language Modeling, Authentications, Generative AI, Code Review, Maintainability, AI Workflows, AI Integrations, Command-Line Interface, Application Programming Interface (API), Software Documentation, Key Management
Intermediate · Specialization · 1 - 3 Months