• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Incident Management

Results for "incident management"


  • E

    EC-Council

    Digital Forensics Essentials: Hands-On Edition

    Skills you'll gain: Digital Forensics, Cybersecurity, Malware Protection, Data Security, Network Security, Event Monitoring, Network Monitoring, Network Analysis, Operating Systems, Data Integrity, Microsoft Windows, Mac OS, File Systems, Linux, Web Applications

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Audit Evidence & Document Control

    Skills you'll gain: Financial Auditing, Document Management, Auditing, Audit Planning, Accounting Records, Compliance Auditing, Document Control, File Management, Organizational Skills

    ★ 3.5 (6) · Beginner · Course · 1 - 4 Weeks

  • B

    Banco Interamericano de Desarrollo

    Education on climate change, energy and ecological footprint

    Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Climate Change Programs, Mitigation, Environmental Issue, Environmental Science, Environment, Education and Training, Environment and Resource Management, Sustainable Systems, Sustainable Development, Sustainable Technologies, Systems Thinking, Student Engagement, Collaboration

    ★ 4.8 (8) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Talent Acquisition: Smarter Candidate Screening

    Skills you'll gain: Prompt Engineering, Responsible AI, Google Gemini, Talent Acquisition, Recruitment, Talent Recruitment, Generative AI Agents, Prompt Engineering Tools, Generative AI, Microsoft Power Platform, Microsoft Power Automate/Flow, ChatGPT, Data Ethics, Workflow Management, Business Workflow Analysis, Business Process Automation, AI Integrations, Automation

    ★ 4.8 (10) · Intermediate · Course · 1 - 4 Weeks

  • L

    Logical Operations

    Power BI: Data Analysis, Reporting, and Connecting

    Skills you'll gain: Power BI, Business Reporting, Microsoft Power Platform, Business Intelligence, Business Intelligence Software, Data Visualization Software, Data Analysis, Microsoft Excel, Data Analysis Software, Data Modeling, Data Integration, Data Access, Self Service Technologies, Data Management, Microsoft PowerPoint, Microsoft 365, Microsoft Office

    ★ 4.5 (6) · Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    GoHighLevel for Beginners: Voice AI Automated Appointments

    Skills you'll gain: Outbound Calls, Operational Efficiency, AI Workflows, Agentic Workflows, Generative AI Agents, Workflow Management, Customer Service, AI Integrations, Automation, Prompt Engineering, Systems Integration

    Beginner · Guided Project · Less Than 2 Hours

  • U

    Universidad de Palermo

    Business Intelligence & Analytics

    Skills you'll gain: Business Intelligence, Data Governance, Data Storytelling, Data Presentation, Data Management, Business Analytics, Looker (Software), Performance Measurement, Data Visualization, Interactive Data Visualization, Key Performance Indicators (KPIs), Business Metrics, Data Modeling, Data Warehousing, General Data Protection Regulation (GDPR), Cloud Computing Architecture, Digital Transformation, Performance Metric, Emerging Technologies, Information Management

    ★ 4.3 (10) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Financial Forecasting and Planning

    Skills you'll gain: Financial Forecasting, Model Deployment, Forecasting, Financial Data, Decision Intelligence, Responsible AI, Generative AI, AI Integrations, Financial Management, Market Intelligence, Data-Driven Decision-Making, General Finance, Financial Planning, Market Research, Artificial Intelligence, Market Analysis, Data Quality

    ★ 4.2 (18) · Beginner · Course · 1 - 4 Weeks

  • T

    The Museum of Modern Art

    Fashion as Design: Craft and Sustainability

    Skills you'll gain: Art History, Sustainable Design, Public History, Production Process, Ethical Standards And Conduct, Sustainable Development, Production Line, Sustainability Standards, Social Impact, Labor Compliance, Culture, Social Studies, Environmental Issue, Innovation, Problem Solving, Critical Thinking, Consumer Behaviour, Personal Development

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Agile Tools & PMI-ACP Exam Prep: Plan, Execute and Lead

    Skills you'll gain: Stakeholder Management, Agile Project Management, Team Performance Management, Stakeholder Engagement, Jira (Software), Sprint Retrospectives, Scrum (Software Development), Sprint Planning, User Story, Backlogs, Kanban Principles, Agile Software Development, Strategic Prioritization, Agile Product Development, Scaled Agile Framework, Project Risk Management, Agile Methodology, Test Tools, Project Management Institute (PMI) Methodology, Test Planning

    ★ 4.9 (25) · Beginner · Specialization · 3 - 6 Months

  • D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Expectation Management, Rapport Building, De-escalation Techniques, Conflict Management

    ★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    AWS Flash - SaaS Technical Fundamentals

    Skills you'll gain: Software As A Service, Scalability, Amazon Web Services, Cloud Applications, Cloud Development, Cloud Management, Cloud Deployment, Application Security, Systems Integration, Cloud-Based Integration, Multi-Tenant Cloud Environments, Cloud Security, Performance Tuning

    ★ 4.5 (49) · Beginner · Course · 1 - 4 Weeks

1…676677678…834

In summary, here are 10 of our most popular incident management courses

  • Digital Forensics Essentials: Hands-On Edition: EC-Council
  • Audit Evidence & Document Control: Coursera
  • Education on climate change, energy and ecological footprint: Banco Interamericano de Desarrollo
  • GenAI for Talent Acquisition: Smarter Candidate Screening: Coursera
  • Power BI: Data Analysis, Reporting, and Connecting: Logical Operations
  • GoHighLevel for Beginners: Voice AI Automated Appointments : Coursera
  • Business Intelligence & Analytics: Universidad de Palermo
  • GenAI for Financial Forecasting and Planning: Coursera
  • Fashion as Design: Craft and Sustainability: The Museum of Modern Art
  • Agile Tools & PMI-ACP Exam Prep: Plan, Execute and Lead: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok