
Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Data Ethics, Debugging, Responsible AI, Trend Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Retail Store Operations, Competitive Analysis, Business Strategy, Organizational Strategy, Strategic Thinking, Market Analysis, Organizational Structure, Case Studies, Business Strategies, Strategic Planning, Sustainable Business, Analysis, Organizational Development
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Sustainable Business, Technical Sales, Consultative Approaches, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Selling Techniques, Sales Strategy, Customer Relationship Building, Relationship Building, Sales Process, Relationship Management, Solution Design, Sales Prospecting, Customer Advocacy, Market Opportunities, AI Personalization, Customer Relationship Management, Business Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Working Capital, Financial Statement Analysis, Portfolio Risk, Business Ethics, Portfolio Management, Cash Management, Financial Statements, Financial Analysis, Ethical Standards And Conduct, Law, Regulation, and Compliance, Investment Management, Business Valuation, Regulation and Legal Compliance, Financial Management, Business Risk Management, Risk Modeling, Cash Flows, Strategic Decision-Making, Governance, Environmental Social And Corporate Governance (ESG)
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Insurance, Insurance Policies, Asset Protection, Underwriting, Property and Real Estate, Risk Management, Loss Prevention, Property Management, Financial Services, Wealth Management, Asset Management, Financial Planning, Legal Risk, Risk Analysis, Finance, Depreciation, Cost Benefit Analysis, Emerging Technologies, Human Capital
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Financial Regulations, Financial Regulation, Regulatory Compliance, Bank Regulations, Law, Regulation, and Compliance, Regulatory Requirements, Financial Market, Financial Systems, Derivatives, Securities (Finance), Compensation Analysis, Compensation Management, Compliance Reporting, Liquidation, Governance, Private Equity
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Risk Modeling, Descriptive Statistics, Financial Data, Financial Modeling, Regression Analysis, Statistical Modeling, Financial Analysis, Decision Tree Learning, Credit Risk, Lending and Underwriting, Predictive Modeling, Commercial Lending, Portfolio Management, Statistics, Portfolio Risk, Statistical Analysis, Performance Metric, Model Evaluation, Supervised Learning, Statistical Hypothesis Testing
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: People Analytics, Human Resource Strategy, Human Resources, Business Priorities, Organizational Strategy, Human Capital, Workforce Planning, Business Analytics, Data Storytelling, Performance Measurement, Business Metrics, Key Performance Indicators (KPIs), Business Intelligence, Business Strategy, Data-Driven Decision-Making, Analytics, Strategic Decision-Making, Benchmarking, Business Acumen, AI Workflows
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Lead Generation, Customer Relationship Management, Sales Development, Customer Data Management, Return On Investment, Salesforce, Data Management, Data Entry, Data Strategy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Account Management, Account Strategy, Cross-Functional Team Leadership, Cross Selling, Upselling, Sales Management, Cross-Functional Collaboration, Drive Engagement, Relationship Management, Virtual Teams, B2B Sales, Sales Strategy, Consultative Approaches, Vendor Management, Business Relationship Management, Customer Relationship Management, Driving engagement, Stakeholder Management, Consultative Selling, Market Intelligence
Intermediate · Course · 1 - 4 Weeks