• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience

Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Popular Customer Experience Courses and Certifications


  • N

    Northeastern University

    Master of Science in Engineering Management

    Skills you'll gain: Data Storytelling, Software Quality Assurance, Object Oriented Design, Process Mapping, Generative AI, Open Web Application Security Project (OWASP), Text Mining, Systems Development Life Cycle, Database Design, Agile Software Development, Test Automation, Unsupervised Learning, Data Governance, Integration Testing, Cybersecurity, Classification Algorithms, PyTorch (Machine Learning Library), Statistical Hypothesis Testing, User Experience Design, Natural Language Processing

    Earn a degree

    Degree · 1 - 4 Years

  • Status: New
    New
    G

    Google Cloud

    Teradata プロフェッショナルのための BigQuery 基礎

    Skills you'll gain: Teradata SQL, Data Warehousing, Database Design, Extract, Transform, Load, Identity and Access Management, Relational Databases, Google Cloud Platform, Query Languages, Data Import/Export, Role-Based Access Control (RBAC), Data Modeling, Database Management, Data Mapping, Data Integration, SQL, Database Architecture and Administration, Data Architecture, Data Migration, Capacity Management, Real Time Data

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    Principes de base de BigQuery pour les utilisateurs Redshift

    Skills you'll gain: Amazon Redshift, Query Languages, Identity and Access Management, Google Cloud Platform, SQL, Data Warehousing, Database Management, Role-Based Access Control (RBAC), Data Mapping, Data Import/Export, Data Access, Database Design, Relational Databases, Data Integration, Data Architecture, Database Architecture and Administration, Data Modeling, Data Security

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    Fundamentos do BigQuery para profissionais Redshift

    Skills you'll gain: Amazon Redshift, Identity and Access Management, Database Design, Data Integration, Data Import/Export, SQL, Data Warehousing, Data Mapping, Extract, Transform, Load, Role-Based Access Control (RBAC), Google Cloud Platform, Query Languages, Relational Databases, Data Architecture, Database Architecture and Administration, Data Modeling, Capacity Management

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    Fundamentos do BigQuery para profissionais Oracle

    Skills you'll gain: Oracle Databases, Database Design, Identity and Access Management, SQL, Data Import/Export, Data Integration, Query Languages, Database Management, Data Warehousing, Role-Based Access Control (RBAC), Google Cloud Platform, Data Access, Database Architecture and Administration, Database Administration, Database Management Systems, Data Architecture, Performance Tuning, Capacity Management, Real Time Data

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    Conceptos básicos de BigQuery para profesionales de Teradata

    Skills you'll gain: Teradata SQL, Data Import/Export, Data Migration, Extract, Transform, Load, Query Languages, SQL, Identity and Access Management, Google Cloud Platform, Data Warehousing, Role-Based Access Control (RBAC), Data Modeling, Database Design, Database Management Systems, Data Integration, Database Architecture and Administration, Data Management, Capacity Management

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Applied Fundamentals: Guess the Number

    Skills you'll gain: Python Programming, Program Development, Game Design, Code Reusability, Computer Programming, Programming Principles, Functional Design, Development Environment, Computational Logic, Building Codes

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    G

    Google Cloud

    Redshift 전문가를 위한 BigQuery 기초

    Skills you'll gain: Amazon Redshift, Data Warehousing, Data Modeling, SQL, Data Architecture, Query Languages, Google Cloud Platform, Database Architecture and Administration, Cloud Management, Database Design, Data Access, Data Import/Export, Data Integration, Identity and Access Management, Data Governance, Capacity Management

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Brand Strategy and Messaging

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    Snowflake プロフェッショナルのための BigQuery 基礎

    Skills you'll gain: Data Import/Export, Data Mapping, Data Warehousing, Data Migration, Data Architecture, Data Integration, Identity and Access Management, Database Design, Google Cloud Platform, SQL, Data Sharing, Capacity Management

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Team Effectiveness

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Experiencing Design: Deepening Your Design Thinking Practice

    Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Ideation, Creative Thinking, Curiosity, Strategic Thinking, Cognitive flexibility, Overcoming Obstacles, Growth Mindedness, Creativity, Collaboration, Empathy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    70 reviews

    Beginner · Course · 1 - 4 Weeks

1…694695696697

In summary, here are 10 of our most popular customer experience courses

  • Master of Science in Engineering Management: Northeastern University
  • Teradata プロフェッショナルのための BigQuery 基礎: Google Cloud
  • Principes de base de BigQuery pour les utilisateurs Redshift: Google Cloud
  • Fundamentos do BigQuery para profissionais Redshift: Google Cloud
  • Fundamentos do BigQuery para profissionais Oracle: Google Cloud
  • Conceptos básicos de BigQuery para profesionales de Teradata: Google Cloud
  • Applied Fundamentals: Guess the Number: Packt
  • Redshift 전문가를 위한 BigQuery 기초: Google Cloud
  • Brand Strategy and Messaging: Coursera
  • Snowflake プロフェッショナルのための BigQuery 基礎: Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok