
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Query Languages, Database Design, Performance Tuning, Database Management, Database Development, Databases, PostgreSQL, Data Access
Intermediate · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: vSphere DRS & HA, Virtual Machines, Storage vMotion, vCenter Server Management, Performance Tuning, Virtualization, Capacity Management, System Monitoring, Data Migration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Content Performance Analysis, Social Media Management, Social Media, Social Media Marketing, Brand Marketing, Social Media Strategy, Content Strategy, Customer Engagement, Marketing Analytics, Content Creation, Performance Metric, Analytics
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Database Management, Apache Hadoop, Query Languages, Big Data, Databases, SQL, Data Access, Distributed Computing, Performance Tuning, Data Processing, Data Integrity, Authorization (Computing), Data Storage Technologies, File Systems, Algorithms
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Embeddings, Retrieval-Augmented Generation, Vector Databases, Text Mining, Large Language Modeling, Performance Tuning
Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Responsible AI, Inventory Management System, Supply Chain Management, Supply Chain, Generative AI, Operational Efficiency, Data Ethics, Logistics Management, AI Enablement, Customer Demand Planning, Business Ethics, Operations, Forecasting, Artificial Intelligence, Emerging Technologies, Predictive Analytics, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Ethics, Generative AI, Microsoft Copilot, Data Quality, Responsible AI, Generative Adversarial Networks (GANs), Data Preprocessing, Data Cleansing, Data Processing, Data Synthesis, Data Transformation, Feature Engineering, Data Validation, Information Privacy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Real Time Data, Application Development, .NET Framework, Performance Tuning, Secure Coding, C# (Programming Language), System Programming, Application Performance Management, Object Oriented Programming (OOP)
Intermediate · Guided Project · Less Than 2 Hours

National Taiwan University
Skills you'll gain: Operations Research, Linear Algebra, Applied Mathematics, Algorithms, Computational Thinking, Mathematical Modeling, Resource Allocation, Decision Making, Business Analytics
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Software Quality Assurance, Quality Assurance, Test Automation, Test Tools, Test Script Development, Acceptance Testing, Agile Software Development, Test Case, Software Testing, User Acceptance Testing (UAT), Agile Methodology, User Story, Agile Project Management, Automation, Analysis, Collaboration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Search Engine Optimization, E-Commerce, Order Management, Product Improvement, Real Time Data, User Feedback, Payment Processing and Collection, Promotional Strategies
Advanced · Course · 1 - 3 Months