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Results for "customer engagement"


  • P

    Packt

    Process Mining for Data-Driven Process Improvement

    Skills you'll gain: Process Analysis, Business Process, Business Process Modeling, Process Management, Business Process Improvement, Business Process Management, Process Modeling, Process Improvement and Optimization, Data Mining, Business Workflow Analysis, Process Optimization, Process Improvement, Business Intelligence, Workflow Management, Performance Improvement, Event Monitoring, Performance Analysis, Data Quality, Verification And Validation

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • S

    SkillUp

    Business Analysis for Digital Transformation with AI

    Skills you'll gain: Business Analysis, Prompt Engineering, Business Requirements, Stakeholder Management, Process Improvement and Optimization, Data Modeling, Requirements Elicitation, Agile Methodology, Requirements Analysis, Risk Analysis, Business Process, Process Improvement, Communication Planning, Risk Mitigation, User Story, Data-Driven Decision-Making, Business Process Improvement, Project Management, Generative AI, Risk Management

    Intermediate · Specialization · 3 - 6 Months

  • S

    Sage Publications

    Managing People and Resources in Education

    Skills you'll gain: Performance Appraisal, Performance Management, Diversity and Inclusion, Staff Management, Stakeholder Engagement, Diversity Equity and Inclusion Initiatives, Resource Allocation, Leadership Studies, Leadership Development, Resource Management, Organizational Leadership, Leadership, Management Training And Development, Leadership and Management, Employee Performance Management, Workplace inclusivity, Professional Development, Educational Materials, Instructional Strategies, Business Ethics

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Cyber-Resilient Leadership for Modern Teams

    Skills you'll gain: Resilience, Stress Management, Team Leadership, Team Performance Management, Team Management, Emotional Intelligence, Organizational Leadership, Team Building, Personal Development, Team Motivation, Industrial and Organizational Psychology, Team Collaboration, Stress First Aid, Crisis Management, Management Training And Development, Recognizing Others, Drive Engagement, People Management, Adaptability, Leadership

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • P

    Packt

    Payment Fraud & Dispute Resolution + PCI‑DSS Training

    Skills you'll gain: Payment Card Industry (PCI) Data Security Standards, Credit/Debit Card Processing, Merchant Services, Payment Processing, Payment Systems, Payment Processing and Collection, Arbitration, Loss Prevention, Customer Complaint Resolution, Claims Processing, Security Controls, Auditing, Security Strategy, Conflict Management, Transaction Processing, Negotiation, Information Technology, Business, Finance, Securities (Finance)

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
  • C

    Chris Croft Training

    Sales Skills: The Complete Practical Toolkit

    Skills you'll gain: Cold Calling, Sales Training, General Sales Practices, Phone Sales, Closing (Sales), Sales Presentations, Sales Process, Sales Development, Sales, Sales Presentation, Specialized Sales, Sales Management, Sales Pipelines, Sales Strategy, Sales Prospecting, B2B Sales, Sales Operations, Retail Sales, Enterprise Sales, Entrepreneurship

    Beginner · Specialization · 3 - 6 Months

  • S

    Simplilearn

    Multichannel Marketing - Email, Content and Mobile Marketing

    Skills you'll gain: Email Marketing, Content Strategy, Content Marketing, Content Performance Analysis, Content Development and Management, HubSpot CRM, Marketing Strategies, Content Optimization, Data-Driven Marketing, Web Content, Social Media Content, Paid media, Email Automation, Marketing Effectiveness, Target Audience, Customer Relationship Management (CRM) Software, Marketing Planning, Marketing, Digital Marketing, Customer Relationship Management

    4.5 stars, 41 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.5 (41) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    AI Governance and Privacy Professional Certification (AIGP)

    Skills you'll gain: Responsible AI, Data Ethics, AI Security, General Data Protection Regulation (GDPR), Information Privacy, Law, Regulation, and Compliance, Governance, Data Governance, Model Deployment, Compliance Management, Artificial Intelligence and Machine Learning (AI/ML), Personally Identifiable Information, AI literacy, Legal Risk, Risking, Decision Intelligence, Governance Risk Management and Compliance, Regulation and Legal Compliance, Machine Learning, Risk Management

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • C

    Coursera

    Building a Business Presence With Facebook Marketing

    Skills you'll gain: Facebook, Meta Ads Manager, Driving engagement, Social Media Content, Online Advertising, Advertising, Social Media Marketing, Advertising Campaigns, Social Media Campaigns, Marketing, Customer Engagement, Social Media Management, Business Marketing, Target Audience, Web Presence

    4.6 stars, 1.3K reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.6 (1.3K) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • U

    Università Bocconi

    Gestión de las empresas de alimentación y bebidas

    Skills you'll gain: Food and Beverage, Hospitality and Food Services, Customer experience strategy (CX), Operational Excellence, Business Management, Global Marketing, Product Marketing, Professional Networking, Consumer Behaviour, Value Propositions, Market Share, Product Management, Business Strategy, Growth Strategies, Brand Management, Innovation, New Business Development, Market Opportunities, Marketing

    4.8 stars, 867 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (867) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • P

    Politecnico di Milano

    Smart Teaching and Learning with AI

    Skills you'll gain: Blended Learning, Pedagogy, Large Language Modeling, Teaching, Digital pedagogy, LLM Application, Instructional Design, Instructional and Curriculum Design, Student Engagement, Learning Strategies, Education Software and Technology, Interactive Learning, Lesson Planning, Educational Materials, AI Personalization, Innovation, Student-Centred Learning, Curriculum Planning, Differentiated Instruction, Artificial Intelligence

    4.9 stars, 899 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.9 (899) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Human Resource Management Done Right

    Skills you'll gain: Talent Pipelining, Prompt Engineering, Talent Acquisition, Team Performance Management, Performance Management, Smart Goals, Google Gemini, Time Management, Performance Appraisal, Interviewing Skills, Responsible AI, Culture Transformation, Workforce Planning, Generative AI, ChatGPT, Employee Onboarding, Recruitment, Employee Engagement, Key Performance Indicators (KPIs), Prompt Engineering Tools

    4.5 stars, 560 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.5 (560) · Intermediate · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
1…707172…400

In summary, here are 10 of our most popular customer engagement courses

  • Process Mining for Data-Driven Process Improvement: Packt
  • Business Analysis for Digital Transformation with AI: SkillUp
  • Managing People and Resources in Education: Sage Publications
  • Cyber-Resilient Leadership for Modern Teams: Packt
  • Payment Fraud & Dispute Resolution + PCI‑DSS Training: Packt
  • Sales Skills: The Complete Practical Toolkit: Chris Croft Training
  • Multichannel Marketing - Email, Content and Mobile Marketing: Simplilearn
  • AI Governance and Privacy Professional Certification (AIGP): Packt
  • Building a Business Presence With Facebook Marketing: Coursera
  • Gestión de las empresas de alimentación y bebidas: Università Bocconi

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