Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Kubernetes, Disaster Recovery, Google Cloud Platform, Site Reliability Engineering, Jenkins, Incident Management, Google App Engine, Business Continuity, Docker (Software), Cloud Infrastructure, Containerization, CI/CD, Identity and Access Management, Network Monitoring, System Monitoring, Big Data, Capacity Planning, Safety Culture, Continuous Improvement Process, Continuous Delivery
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Large Language Modeling, LLM Application, Responsible AI, Vibe coding, Generative AI, ChatGPT, Agentic systems, Data Ethics, Software Development, DevSecOps, Natural Language Processing, AI Security, CI/CD, Retrieval-Augmented Generation, Software Engineering, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Context Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: User Story, Software Development Life Cycle, Software Architecture, Agile Software Development, Scrum (Software Development), Sprint Retrospectives, Software Design, Kanban Principles, Cloud-Native Computing, DevOps, Information Technology, Software Engineering, Computer Hardware, Software Design Patterns, Agile Product Development, Agile Methodology, Sprint Planning, Leadership, Risk Management, Communication
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, React Native, Software Development Life Cycle, Flutter (Software), Large Language Modeling, LLM Application, Software Architecture, Swift Programming, Mobile Development, Apple Xcode, Android Studio, User Centered Design, Android Development, Apple iOS, Responsible AI, GitHub, Git (Version Control System), Cascading Style Sheets (CSS), Front-End Web Development, AI Personalization
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Back-End Web Development, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), SQL, Database Design, Databases, Front-End Web Development, Database Administration, Unit Testing, MySQL, Test Driven Development (TDD), Computer Programming, Pseudocode, Django (Web Framework), Communication
Beginner · Specialization · 3 - 6 Months
Arizona State University
Skills you'll gain: Oral Comprehension, Learning Management Systems, Education Software and Technology, Digital pedagogy, Oral Expression, Teaching, Literacy, Educational Materials, Train The Trainer, Technology Strategies, Grammar, English Language, Language Competency, Vocabulary, Instructional Design, Design Elements And Principles, Constructive Feedback, Design Strategies, Verbal Communication Skills, Public Speaking
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Operating System Administration, Identity and Access Management, File Systems, Intrusion Detection and Prevention, Network Security, TCP/IP, Malware Protection, Endpoint Security, Operating Systems, Authentications, Cybersecurity, Network Administration, OSI Models, Cyber Attacks, Information Technology Infrastructure Library, Compliance Auditing, Microsoft Windows, Endpoint Detection and Response, Incident Response, IT Service Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Google Cloud Platform, Distributed Denial-Of-Service (DDoS) Attacks, Site Reliability Engineering, Kubernetes, Incident Management, Google App Engine, Load Balancing, Identity and Access Management, Cloud Infrastructure, Network Monitoring, Cloud Computing Architecture, Application Performance Management, Network Architecture, Network Troubleshooting, System Monitoring, Virtual Networking, Role-Based Access Control (RBAC), Cloud Security, Network Security, Virtual Private Networks (VPN)
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Database Design, ChatGPT, Data Pipelines, Query Languages, Extract, Transform, Load, Responsible AI, Data Warehousing, Data Ethics, Data Infrastructure, Data Architecture, AI Enablement, Data Mining, Data Synthesis, Infrastructure Architecture, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Context Management
Intermediate · Specialization · 1 - 3 Months

Logical Operations
Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Managed Services, Technical Services, Information Technology, Information Technology Operations, Service Improvement, Operations Management, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: NoSQL, Apache Kafka, Database Design, Linux Commands, Data Warehousing, Bash (Scripting Language), Apache Hadoop, Apache Spark, SQL, Data Security, MongoDB, Data Migration, Database Administration, Data Pipelines, Data Governance, Database Management, Apache Airflow, Database Architecture and Administration, Extract, Transform, Load, Data Architecture
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Cloud Deployment, Peripheral Devices, Cloud Computing Architecture, Cloud Services, Cloud Infrastructure, Cloud Computing, Cloud Storage, Cybersecurity, Data Storage, OSI Models, Computer Hardware, General Networking, Cyber Attacks, Disaster Recovery, Data Strategy, Data Security, Artificial Intelligence, Generative AI, Computer Programming, Technical Support
Beginner · Specialization · 3 - 6 Months