Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Erasmus University Rotterdam
Skills you'll gain: Consumer Behaviour, Market Dynamics, Financial Market, Economics, Market Analysis, Tax, Economics, Policy, and Social Studies, Public Policies, Environmental Issue, Socioeconomics, Sustainable Development, Supply And Demand, Behavioral Economics, Decision Making
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Meeting Facilitation, Business Communication, Business Correspondence, Telephone Skills, Writing, Employee Coaching, Business Leadership, English Language, Staff Management, Recruitment, Verbal Communication Skills, Team Building, Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Keras (Neural Network Library), Reinforcement Learning, Convolutional Neural Networks, Unsupervised Learning, Deep Learning, Autoencoders, Tensorflow, Recurrent Neural Networks (RNNs), Machine Learning Methods, Generative AI, Generative Adversarial Networks (GANs), Transfer Learning, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Model Evaluation, Performance Tuning
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Power BI, Microsoft Excel, Data Presentation, Data Sharing, Data Integration
Intermediate · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Computer Vision, Convolutional Neural Networks, Image Analysis, Deep Learning, Artificial Neural Networks, Robotics, Machine Learning Algorithms, Linear Algebra
Advanced · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: AI Personalization, Fraud detection, Big Data, Credit Risk, Risk Management, Digital Transformation, Customer Insights, Machine Learning, Marketing Analytics, AI Enablement, Data-Driven Decision-Making, Applied Machine Learning, Financial Data, Customer experience improvement, Artificial Intelligence, Analytics, Retail Banking, Data Science, Information Privacy
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Emotional Intelligence, Social Skills, Active Listening, Empathy, Professional Development, Stress Management, Relationship Building, Interpersonal Communications, Self-Awareness, Communication Strategies, Self-Discipline, Personal Development, Compassion, Mindfulness, Adaptability
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, Sales, Hospitality, Client Services, Office Procedures, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: FinTech, Credit/Debit Card Processing, Financial Services, Payment Processing, Technology Strategies, Investments, Asset Management, Wealth Management, Environmental Social And Corporate Governance (ESG), Financial Regulations, Entrepreneurial Finance, Innovation, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Data Collection, Analytical Skills, Data Analysis, Marketing, Quantitative Research, Analytics, Market Research, Data-Driven Decision-Making, Customer Insights, Statistical Methods, Market Data, Consumer Behaviour, Brand Strategy
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, No-Code Development, Data Visualization, Data Integration, Interactive Data Visualization, Microsoft 365, Business Intelligence, Business Process Automation, Application Development, Data Analysis, Performance Analysis, Generative AI Agents, Application Design, Automation, Data Security, Business Process, Microsoft Teams
Beginner · Specialization · 1 - 3 Months

Università Bocconi
Skills you'll gain: Food and Beverage, Product Knowledge, Customer experience strategy (CX), Hospitality, Operational Excellence, Business Management, Global Marketing, Professional Networking, Consumer Behaviour, Thought Leadership, Product Management, Business Strategy, Growth Strategies, Brand Management, Innovation, Market Opportunities, Marketing
Mixed · Course · 1 - 3 Months