Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Vanderbilt University
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Prompt Patterns, ChatGPT, Generative AI, LLM Application, Productivity, AI Personalization, AI Enablement, OpenAI, Artificial Intelligence, Large Language Modeling, Anthropic Claude, Expense Management, Productivity Software, Creativity, Verification And Validation, Communication, Planning, Marketing
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Ideation, Verification And Validation, Data Presentation, LLM Application, Productivity, OpenAI, Generative AI, Document Management, Expense Reports, Responsible AI, AI Enablement, Image Analysis, Creativity, Large Language Modeling, Expense Management, Organizational Skills, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: System Monitoring, Dashboard, Application Performance Management, Site Reliability Engineering, Continuous Monitoring, Event Monitoring, Performance Tuning, Performance Metric, Service Level, Generative AI, MLOps (Machine Learning Operations), Business Metrics, Analysis, Service Level Agreement, Distributed Computing, Incident Management, Real Time Data, Data Integration
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Data Lakes, Amazon Web Services, Serverless Computing, Amazon DynamoDB, Amazon Elastic Compute Cloud, Amazon S3, Scalability, Event-Driven Programming, Cloud Computing, Cloud Infrastructure, Solution Architecture, Cloud Computing Architecture, Data Processing, Cloud Security, Data Management, Data Visualization Software, Cloud Storage, Software Architecture
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Claude Code, Prompt Engineering, ChatGPT, Generative AI Agents, Prompt Patterns, Generative AI, Multimodal Prompts, AI Workflows, AI Orchestration, LLM Application, Productivity, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Software Engineering, Software Development Tools, Software Development, Software Architecture, Automation, Software Testing, Software Design
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Storytelling, Performance Measurement, Search Engine Marketing, Content Performance Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Business Metrics, Marketing Strategy and Techniques, Digital Marketing, Customer Engagement, Keyword Research, Customer experience strategy (CX), Digital Advertising, Marketing, E-Commerce, Online Advertising, Email Marketing, Marketing Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, ChatGPT, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Data Ethics, Customer Insights, Machine Learning, Automation, Natural Language Processing, Context Management, Ethical Standards And Conduct
Intermediate · Specialization · 1 - 3 Months
Duke University
Skills you'll gain: Data Storytelling, Database Design, MySQL, Relational Databases, SQL, Data Visualization, Business Analytics, Business Metrics, Data Visualization Software, Analytics, Tableau Software, Business Process Improvement, Dashboard, Predictive Modeling, Histogram, Data Analysis, Microsoft Excel, Business Analysis, Big Data, Business Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Gemini, Cloud Applications, API Gateway, Kubernetes, Google Cloud Platform, Containerization, Jenkins, Cloud Development, Google App Engine, Application Deployment, Docker (Software), CI/CD, Serverless Computing, Application Development, Cloud-Native Computing, Microservices, Identity and Access Management, Cloud Computing, Cloud Storage, Debugging
Intermediate · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Google App Engine, Application Deployment, Cloud Infrastructure, Kubernetes, Database Architecture and Administration, MySQL, Cloud Computing Architecture, Dataflow, PostgreSQL, Identity and Access Management, Cloud Deployment, Big Data, Data Migration, Cloud Management, Cloud Security, Cloud Applications, Operational Databases, Database Design, Database Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Modeling, Stakeholder Engagement, Database Design, Dashboard, Business Intelligence, Extract, Transform, Load, Tableau Software, Data Warehousing, Data Pipelines, Interactive Data Visualization, Business Reporting, Data-Driven Decision-Making, Data Visualization, Interviewing Skills, Applicant Tracking Systems, Business Process, AI Enablement, Business Analysis, Data Analysis, SQL
Build toward a degree
Advanced · Professional Certificate · 3 - 6 Months

University of Virginia
Skills you'll gain: User Story, Agile Software Development, Usability Testing, New Product Development, Design Thinking, Agile Project Management, Agile Methodology, Scrum (Software Development), Product Management, Innovation, Continuous Delivery, Agile Product Development, Product Improvement, Product Testing, Customer Insights, Product Lifecycle Management, User Research, User Centered Design, Sprint Planning, Kanban Principles
Beginner · Specialization · 3 - 6 Months