
Duke University
Skills you'll gain: Compensation Analysis, Performance Review, Staff Management, Safety Training, Human Resources, Human Resource Management, Diversity and Inclusion, Performance Management, Human Resources Management and Planning, Recruitment, Human Resource Policies, Compensation and Benefits, Supervision, Job Analysis, New Hire Orientations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Health Technology, Health Assessment, Digital Transformation, Health Systems, Public Health, Emergency Response, Community Mental Health Services, Health Care Procedure and Regulation, Policy Development, Health Policy, Mental Health, Public Administration, Data Collection
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Respiration, Respiratory Care, Pulmonology, Oxygen Therapy, Patient Evaluation, Pulmonary Function Testing, Airway Management, Capillary, Anatomy, Physiology, Patient Treatment, Immunology, Medical Terminology, Diagnostic Tests, Pharmacotherapy, Infectious Diseases
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Medical Privacy, Health Informatics, Health Information Management, Data Governance, Health Care, Health Technology, Medical Records, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Policy, Electronic Medical Record System, Interoperability, Data Ethics, Telehealth, Regulatory Compliance, Data Security, Responsible AI, General Data Protection Regulation (GDPR), Emerging Technologies, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Universidad Nacional de Colombia
Skills you'll gain: Caregiving, Critical Thinking and Problem Solving, Patient-centered Care, Case Studies, Care Coordination, Empathy, Chronic Diseases, Stress Management, Emotional Intelligence, Communication
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Medical Devices, Stakeholder Analysis, Program Evaluation, Regulatory Affairs, Healthcare Industry Knowledge, Cost Benefit Analysis, Health Care Procedure and Regulation, Health Informatics, Health Technology, Health Policy, Regulatory Requirements, Clinical Trials, Medicare, Payment Systems, Financial Analysis, Probability & Statistics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
Intermediate · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Initiative and Leadership, Leadership, Innovation, Compassion, Professionalism, Formal Learning, Personal Integrity, Empathy, Creativity, Diversity Awareness, Lifelong Learning, Relationship Building
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Surveys, Data Collection, Epidemiology, Public Health, Health Equity, Health Informatics, Health Policy, Public Health and Disease Prevention, Health Disparities, Community Health, Health Care, Research Methodologies, Health Information Management, Data Quality, Chronic Diseases, Health Technology
Beginner · Course · 1 - 4 Weeks