Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

University of California, Davis
Skills you'll gain: Problem Solving, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Brainstorming, Active Listening, Critical Thinking, Resilience, Personal Attributes, Creative Thinking, Empathy, Professional Development, Action Oriented, Constructive Feedback, Stress Management, Willingness To Learn, Lifelong Learning, Positivity, Growth Strategies
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Stakeholder Engagement, Agile Software Development, Scrum (Software Development), Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Kanban Principles, Project Management, IT Management, Interviewing Skills, Professional Networking, Leadership, Agile Project Management, Communication
Beginner · Professional Certificate · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing, Marketing, Marketing Planning, Marketing Strategies, Digital Transformation, Digital Advertising, Customer Engagement
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Price Negotiation, Contract Negotiation, Negotiation, Taking Meeting Minutes, Record Keeping, Procurement, Vendor Contracts, Communication, Market Intelligence
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Business Ethics, Data Ethics, Responsible AI, Ethical Standards And Conduct, Corporate Sustainability, Leadership Studies, Environmental Social And Corporate Governance (ESG), AI Security, Decision Making, Law, Regulation, and Compliance, Personally Identifiable Information, Artificial Intelligence, Compliance Training, Regulation and Legal Compliance, Risk Analysis, Governance
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Order Fulfillment, Online Advertising, E-Commerce, Google Ads, Digital Advertising, Customer experience improvement, Market Research, Advertising Campaigns, Sales, Shipping and Receiving, Market Trend, Process Optimization, Target Audience
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Scoping, Timelines, Proposal Writing, Business Writing, Procurement, Requirements Management, Purchasing, Bidding, Project Documentation, Vendor Management, Facility Management, Decision Making
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Intellectual Property, Brand Awareness, Legal Strategy, Brand Management, Asset Protection, Case Law, Regulation and Legal Compliance, Packaging and Labeling, Case Studies, Asset Management, Law, Regulation, and Compliance, Marketing, Innovation, Strategic Thinking, Business Strategy, Business Valuation, Creativity, Legal Risk, Strategic Planning, Planning
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Ethics, Data Analysis, Analytics, Data-Driven Decision-Making, Google Sheets, Business Analytics, Spreadsheet Software, Analytical Skills, Tableau Software, Data Sharing, Data Collection, Data Cleansing, Data Processing, Data Visualization Software, Data Visualization, SQL
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Generative AI, Prompt Engineering, Responsible AI, Data-Driven Decision-Making, AI Enablement, Digital Transformation, Artificial Intelligence, digital literacy, Innovation, Technology Strategies, Culture Transformation, Leadership, Team Motivation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Responsible AI, Customer experience improvement, Case Studies, Scalability, Organizational Change, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Google Gemini, Google Docs, Generative AI, Gemini, Brainstorming, Microsoft Word, Microsoft Copilot, Prompt Engineering, ChatGPT, Productivity Software, Business Writing, Microsoft Office, Microsoft 365, Artificial Intelligence, Writing, Creative Problem-Solving, Business Communication, User Interface (UI), Problem Solving, Critical Thinking and Problem Solving
Mixed · Course · 1 - 4 Weeks