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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Preview
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    P

    Pontificia Universidad Católica de Chile

    Planificación y gestión estratégica para Pymes

    Skills you'll gain: Customer Relationship Management, Financial Analysis, Business Modeling, Business Planning, Business Strategy, Financial Statements, Strategic Decision-Making, Accounting, Entrepreneurship, Competitive Analysis, Value Propositions

    4.9
    Rating, 4.9 out of 5 stars
    ·
    1K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    Emotional Intelligence: Cultivating Immensely Human Interactions

    Skills you'll gain: Non-Verbal Communication, Mentorship, Emotional Intelligence, Personal Development, Self-Awareness, Interpersonal Communications, Social Skills, Coaching, Empathy, Leadership Development, Resilience, Team Building, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    521 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    MLOps | Machine Learning Operations

    Skills you'll gain: MLOps (Machine Learning Operations), Model Deployment, Cloud Deployment, Pandas (Python Package), AWS SageMaker, NumPy, Microsoft Azure, Hugging Face, Responsible AI, Data Manipulation, Exploratory Data Analysis, Containerization, DevOps, Cloud Computing, Python Programming, Machine Learning, GitHub, Big Data, Data Management, Data Analysis

    4.2
    Rating, 4.2 out of 5 stars
    ·
    581 reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    The Finite Element Method for Problems in Physics

    Skills you'll gain: Finite Element Methods, Engineering Analysis, Mathematical Software, Numerical Analysis, Mathematical Modeling, Advanced Mathematics, C++ (Programming Language)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    562 reviews

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Essential Skills for First-Time Managers

    Skills you'll gain: Negotiation, Conflict Management, Teamwork, Workplace inclusivity, Diversity and Inclusion, Stress Management, Emotional Intelligence, Collaboration, Team Management, Communication, Team Leadership, Productivity, Social Skills, Ethical Standards And Conduct, Strategic Prioritization, Workplace Bullying Intervention, Compliance Management, Overcoming Obstacles, Mental Health, Dealing With Ambiguity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    490 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Management: Foundations & Stakeholder Collaboration

    Skills you'll gain: Innovation, Product Management, New Product Development, Stakeholder Engagement, Competitive Analysis, Product Planning, Product Strategy, Business Development, Product Lifecycle Management, Market Analysis, Communication, Stakeholder Management, Strategic Communication, Team Building, Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    356 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    M

    Microsoft

    Microsoft UX Design

    Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, Design Thinking, Prototyping, Usability Testing, User Experience, Persona (User Experience), Wireframing, Design Research, User Interface and User Experience (UI/UX) Design, Interaction Design, Web Content Accessibility Guidelines, Human Centered Design, Figma (Design Software), Usability, User Interface (UI) Design, User Centered Design, Artificial Intelligence

    4.6
    Rating, 4.6 out of 5 stars
    ·
    606 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Emotional and Social Intelligence

    Skills you'll gain: Emotional Intelligence, Social Skills, Active Listening, Empathy, Professional Development, Stress Management, Relationship Building, Interpersonal Communications, Self-Awareness, Communication Strategies, Self-Discipline, Personal Development, Compassion, Mindfulness, Adaptability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.6K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    Natural Gas

    Skills you'll gain: Oil and Gas, Billing, Safety Standards, Supply Chain, Regulatory Affairs, Transportation Operations, Customer Service, Environmental Engineering, Systems Of Measurement

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    The Payroll Professional

    Skills you'll gain: Payroll, Payroll Administration, Payroll Processing, Payroll Systems, Payroll Reporting, Compensation Management, Human Resources Information System (HRIS), Customer Service, Communication Strategies, Compliance Management, Continuous Improvement Process

    4.7
    Rating, 4.7 out of 5 stars
    ·
    554 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    The Social and Technical Context of Health Informatics

    Skills you'll gain: Health Informatics, Health Technology, Health Systems, Health Policy, Health Care, Informatics, Healthcare Industry Knowledge, Health Information Management and Medical Records, Health Information Management, Health Care Procedure and Regulation, System Requirements, Interoperability, Electronic Medical Record, Data Literacy, Technology Strategies, Medical Imaging, Emerging Technologies

    4.3
    Rating, 4.3 out of 5 stars
    ·
    583 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Supply Chain Analytics

    Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Management, Benchmarking, Transportation, Supply Chain, and Logistics, Customer Analysis, Supply Chain Planning, Customer experience improvement, Analytics, Financial Analysis, Inventory Management System, Data Analysis, Cost Estimation, Data-Driven Decision-Making, Cost Reduction, Spatial Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    819 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Planificación y gestión estratégica para Pymes: Pontificia Universidad Católica de Chile
  • Emotional Intelligence: Cultivating Immensely Human Interactions: University of Michigan
  • MLOps | Machine Learning Operations: Duke University
  • The Finite Element Method for Problems in Physics: University of Michigan
  • Essential Skills for First-Time Managers: LearnKartS
  • Product Management: Foundations & Stakeholder Collaboration: SkillUp
  • Microsoft UX Design: Microsoft
  • Emotional and Social Intelligence: University of California, Davis
  • Natural Gas: University at Buffalo
  • The Payroll Professional: Automatic Data Processing, Inc. (ADP)

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