
Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Prioritization, Health Equity, Health Systems, Health Policy, Health Care, Public Health, Governance, Resource Allocation, Stakeholder Engagement, Pharmaceuticals, Cost Benefit Analysis, Health Technology, Policy Analysis, Price Negotiation, Decision Making, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Politecnico di Milano
Skills you'll gain: Health Technology, Health Assessment, Digital Transformation, Health Systems, Public Health, Emergency Response, Community Mental Health Services, Health Care Procedure and Regulation, Policy Development, Health Policy, Mental Health, Public Administration, Data Collection
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Personalization, Applied Machine Learning, Model Evaluation
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Climate Change Adaptation, Health Disparities, Health Equity, Environmental Issue, Advocacy, Social Determinants Of Health, Environmental Science, Health Education, Community Health, Resilience, Adaptability, Collaboration, Health Care, Public Health, Health Systems, Climate Change Mitigation, Sustainable Systems, Patient Communication, Healthcare Industry Knowledge, Leadership Development
Beginner · Course · 1 - 4 Weeks

Universidad Nacional de Colombia
Skills you'll gain: Caregiving, Critical Thinking and Problem Solving, Patient-centered Care, Case Studies, Care Coordination, Empathy, Chronic Diseases, Stress Management, Emotional Intelligence, Communication
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: User Experience Design, Data Storytelling, User Centered Design, Usability Testing, Product Improvement, Customer experience strategy (CX), User Research, Design Research, Figma (Design Software), User Feedback, Wireframing, Storytelling, Prioritization
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Maternal Health, Child Health, Anatomy, Endocrinology, Immunology, Infant Care, Preventative Care, Nutrition and Diet, Biochemistry, Nutrition Education, Production Process, Biology, Molecular, Cellular, and Microbiology
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Compensation Analysis, Performance Review, Staff Management, Safety Training, Human Resources, Human Resource Management, Diversity and Inclusion, Performance Management, Human Resources Management and Planning, Recruitment, Human Resource Policies, Compensation and Benefits, Supervision, Job Analysis, New Hire Orientations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months