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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • A

    Amazon Web Services

    Skills and Best Practices for Cloud Support Associates

    Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Relationship Management, Problem Management, Verbal Communication Skills, Cloud Management, Customer Support, Amazon Web Services, Technical Support and Services, Oral Expression, Customer and Client Support, Communication, Consultative Approaches, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    28 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Peripherals, Operating Systems, and Display Technologies

    Skills you'll gain: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, Display Devices, TCP/IP, Virtual Local Area Network (VLAN), Operating System Administration, Hardware Troubleshooting, Mac OS, Microsoft Windows, General Networking, Technical Support and Services, Technical Support, Network Infrastructure, System Support, Local Area Networks, Network Protocols, Knowledge of Apple Software

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    Technical Publication - Diagramming Standards

    Skills you'll gain: Diagram Design, Technical Documentation, Technical Drawing, Software Design Documents, Unified Modeling Language, Technical Communication, Document Management, Style Guides, Process Modeling, Image Quality, File Management, Data Import/Export, Software Versioning, Graphic and Visual Design, Web Content Accessibility Guidelines, Verification And Validation, Version Control

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    CompTIA Linux+ XK0-005: Unit 2

    Skills you'll gain: Linux Administration, User Accounts, Operating System Administration, Linux, Linux Commands, User Provisioning, File Systems, Systems Administration, Authorization (Computing), Security Controls, Role-Based Access Control (RBAC), Data Storage, Identity and Access Management, File Management, System Configuration, Operating Systems, Command-Line Interface

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    T

    Total Seminars

    Portable Computing, Mobile Devices & Printers

    Skills you'll gain: Mobile Security, Malware Protection, Hardware Troubleshooting, Knowledge of Apple Hardware, Mobile Development, Security Software, Mobile Development Tools, Computer Hardware, Microsoft Intune (Mobile Device Management Software), Network Troubleshooting, Android (Operating System), System Configuration, Software Installation, Peripheral Devices, Local Area Networks, Network Support, Security Controls, iOS Development, Apple iOS, Threat Detection

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Pearson

    CompTIA Linux+ XK0-005: Unit 6

    Skills you'll gain: Linux Administration, Operating System Administration, Systems Administration, System Monitoring, Linux, Performance Tuning, File Management, Linux Commands, System Configuration, Desktop Support, Network Monitoring, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, Event Monitoring, User Interface (UI), Data Management, User Accounts, File Systems, OS Process Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    Generative AI in Support and Maintenance Training

    Skills you'll gain: AI Security, AI Integrations, System Support, Generative AI, Maintainability, End User Training and Support, AI literacy, Automation, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Information Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    CompTIA Linux+ XK0-005: Unit 4

    Skills you'll gain: Linux Administration, Linux, Linux Commands, Operating System Administration, TCP/IP, Authorization (Computing), System Configuration, Hardening, Network Monitoring, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Network Protocols, File Systems, User Accounts, Service Management, OS Process Management, File Management, Dependency Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Linux Troubleshooting and System Recovery

    Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, File Management, Network Troubleshooting, Command-Line Interface, Operating System Administration, Memory Management, Security Management, Debugging, Service Management, OS Process Management, Data Maintenance

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Linux Foundation Certified System Administrator (LFCS): Unit 3

    Skills you'll gain: Linux Administration, Linux, Package and Software Management, Remote Access Systems, File Management, Linux Commands, Operating System Administration, OS Process Management, Ubuntu, Red Hat Enterprise Linux, Systems Administration, System Monitoring, File Systems, General Networking, Event Monitoring, System Configuration, Network Troubleshooting, Software Installation, Service Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Technical Communication and Artificial Intelligence

    Skills you'll gain: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Writing, AI literacy, Communication, Organizational Structure, Artificial Intelligence, Target Audience, Generative AI, Self-Awareness

    2.3
    Rating, 2.3 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Provide Confluence Help

    Skills you'll gain: End User Training and Support, Product Support, Technical Support, Technical Documentation, Collaborative Software, Self Service Technologies, Software Documentation, Product Knowledge, Technical Communication, Scalability, Information Management, Product Development, Search Engine Optimization

    Intermediate · Course · 1 - 4 Weeks

1…8910…518

In summary, here are 10 of our most popular technical support courses

  • Skills and Best Practices for Cloud Support Associates: Amazon Web Services
  • Peripherals, Operating Systems, and Display Technologies: Packt
  • Technical Publication - Diagramming Standards: Coursera
  • CompTIA Linux+ XK0-005: Unit 2: Pearson
  • Portable Computing, Mobile Devices & Printers: Total Seminars
  • CompTIA Linux+ XK0-005: Unit 6: Pearson
  • Generative AI in Support and Maintenance Training: Simplilearn
  • CompTIA Linux+ XK0-005: Unit 4: Pearson
  • Advanced Linux Troubleshooting and System Recovery: Packt
  • Linux Foundation Certified System Administrator (LFCS): Unit 3: Pearson

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