Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Medical Equipment and Technology, Help Desk Support, Technical Support, Health Informatics, Information Technology Operations, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Change Requests, Disaster Recovery, Technical Documentation, Accident Prevention, Software Installation, General Networking, Technical Communication
Mixed · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, Operating System Administration, Systems Administration, System Monitoring, Linux, Performance Tuning, File Management, Linux Commands, System Configuration, Desktop Support, Network Monitoring, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, Event Monitoring, User Interface (UI), Data Management, User Accounts, File Systems, OS Process Management
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Workplace inclusivity, Diversity Training, Diversity Awareness, Disabilities, Diversity Programs, Technical Communication, Diversity Equity and Inclusion Initiatives, Interactive Learning, Web Content, Visual Impairment Education, Education Software and Technology, Microsoft Office, Microsoft Windows
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Firewall, Linux Administration, Authorization (Computing), Linux Servers, Security Controls, Linux, Hardening, Authentications, Network Security, Linux Commands, System Configuration, Servers, Computer Security, Server Administration, Encryption, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, System Support, Data Ethics, Model Evaluation, Strategic Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Technology Strategies, Process Improvement, Customer and Client Support, Business Development
Beginner · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: Linux Administration, User Accounts, Operating System Administration, Linux, Unix, Linux Servers, Linux Commands, User Provisioning, File Systems, Systems Administration, Authorization (Computing), Security Controls, Data Storage, Identity and Access Management, File Management, System Configuration, Operating Systems, Data Storage Technologies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Information Systems Security, Information Technology, Security Software, Malware Protection, Data Security, Encryption, Security Awareness, Endpoint Security, Authentications, Patch Management, Technical Support, Firewall, Data Integrity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Linux Servers, File Systems, Linux, File Management, Firewall, Remote Access Systems, Linux Commands, Network Troubleshooting, Operating System Administration, Command-Line Interface, Shell Script, Virtual Machines, Scripting, Virtual Environment
Intermediate · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Writing, AI literacy, Communication, Organizational Structure, Artificial Intelligence, Target Audience, Generative AI, Self-Awareness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, File Management, Network Troubleshooting, Command-Line Interface, Hardware Troubleshooting, Memory Management, Debugging, Service Management, User Accounts, OS Process Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Linux, Package and Software Management, Remote Access Systems, File Management, Linux Commands, Linux Servers, Operating System Administration, OS Process Management, Ubuntu, Systems Administration, System Monitoring, General Networking, Event Monitoring, Network Administration, System Configuration, Command-Line Interface, Network Troubleshooting, Software Installation, Service Management
Intermediate · Course · 1 - 4 Weeks