
Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Sales Operations, Business Software, Sales Pipelines, Sales Management, Sales, Sales Strategy, Automation, Workflow Management, Business Process Automation, Lead Generation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Amazon Web Services, Containerization, AWS CloudFormation, Infrastructure as Code (IaC), Amazon CloudWatch, Amazon Elastic Compute Cloud, CI/CD, Docker (Software), Kubernetes, Cloud Infrastructure, Application Deployment, Serverless Computing, Software Development Life Cycle, Configuration Management, Disaster Recovery, Continuous Deployment, Cloud Management, Firewall, DevOps, API Gateway
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Data Ethics, Healthcare Ethics, Responsible AI, Ethical Standards And Conduct, Computer Security Awareness Training, Cybersecurity, Diversity Awareness, Generative AI, Artificial Intelligence, Information Technology, Medical Privacy, Information Privacy, Machine Learning, Media and Communications, Automation, Cultural Diversity, Personally Identifiable Information, Workplace inclusivity, Law, Regulation, and Compliance, Emerging Technologies
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skillshare
Skills you'll gain: Adobe InDesign, Typography, Adobe Photoshop, Adobe Creative Cloud, Style Guides, Automation, Adobe Illustrator, Data Import/Export, Graphic Design, Graphic and Visual Design, Writing and Editing, Technical Documentation, Design Elements And Principles, File Management
Intermediate · Specialization · 1 - 3 Months

Accenture
Skills you'll gain: Data Security, Data Literacy, Computer Literacy, Microsoft Excel, Data Analysis, Computer Security, Emerging Technologies, Programming Principles, Digital Transformation, Information Technology, Cloud Computing, Web Design and Development, Javascript, Python Programming, Blockchain, Automation, Artificial Intelligence, Computer Hardware
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Databases, Project Schedules, Data Visualization, Calendar Management, Customer Relationship Management (CRM) Software, Project Management, Content Creation, Process Improvement and Optimization, File Management, Collaboration, User Accounts
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphics, Graphical Tools, Animation and Game Design, UI Components, File Management, Augmented and Virtual Reality (AR/VR), Content Management, Animations, Game Design, User Interface (UI), Image Quality, Performance Tuning, Simulations
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Generative AI, Financial Trading, Market Data, Portfolio Management, Technical Analysis, Prompt Engineering Tools, Market Trend, Real Time Data, Automation, Python Programming, Predictive Modeling, Time Series Analysis and Forecasting, Risk Management
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, Customer Retention, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Workflow Management, Automation
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Visionary, Emerging Technologies, Probability, Forecasting, Business Ethics, Critical Thinking, Innovation, Business Transformation, Technology Strategies, Strategic Thinking, Decision Making, Strategic Leadership, Artificial Intelligence, Storytelling, Adaptability, Scenario Testing
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Test Automation, Software Testing, Scripting, Automation, Regression Testing, Web Development Tools, Browser Compatibility, Test Case, Scalability
Beginner · Course · 1 - 4 Weeks