Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
University of Michigan
Skills you'll gain: Database Design, SQL, MySQL, Relational Databases, Database Management, Databases, Database Management Systems, Query Languages, Data Modeling, Development Environment, Data Manipulation, Software Installation
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Cloud Computing, Cloud Computing Architecture, Cloud Services, Threat Modeling, Application Security, Network Security, Infrastructure As A Service (IaaS), Enterprise Architecture, Platform As A Service (PaaS), Identity and Access Management, Disaster Recovery
Intermediate · Course · 3 - 6 Months
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Lean Manufacturing, Demand Planning, Procurement, Supplier Relationship Management, Forecasting, Lean Methodologies, Process Improvement, Supplier Management, Operations Management, Purchasing, Production Process, Supply Management, Supply Chain, Warehouse Management, Supply Chain Planning, Inventory and Warehousing, Inventory Management System, Logistics
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Data Visualization, Presentations, Data Visualization Software, Tableau Software, Interactive Data Visualization, Data Analysis, Public Speaking, Design Elements And Principles
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Budgets, Marketing Effectiveness, Marketing Strategies, Resource Allocation, Customer Retention, Regression Analysis, Customer Analysis, Predictive Analytics, Brand Management, Market Share, Business Metrics, Statistical Analysis, Return On Investment, Trend Analysis, A/B Testing
Beginner · Course · 1 - 3 Months

Skills you'll gain: GitHub, Git (Version Control System), Version Control, Software Versioning, Continuous Integration, Collaborative Software, Code Review, Command-Line Interface, Issue Tracking, Debugging
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Database Design, Database Management Systems, Relational Databases, Data Modeling, Database Management, Databases, SQL, Oracle Databases, MySQL, Query Languages
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Canva (Software), Logo Design, Branding, Brand Strategy, Style Guides, Typography, Brand Management, Creative Design, Marketing Design, Graphic Design, Color Theory, Graphic and Visual Design, Digital Design, Governance, Asset Management, Layout Design, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, AI Personalization, Personalized Service, Marketing Communications, Customer Communications Management, Content Development and Management, Customer Engagement, Promotions and Campaigns
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Firefly, Adobe Photoshop, Photo Editing, Storytelling, Adobe Creative Cloud, Generative AI Agents, Data Import/Export, Image Quality, Color Theory, Generative AI, Photography, Graphic and Visual Design, Editing, Creative Design, Design Elements And Principles, Design Software, Design, Creative Thinking, Creativity, Portfolio Management
Beginner · Specialization · 1 - 3 Months

Hebrew University of Jerusalem
Skills you'll gain: Computer Architecture, Computer Hardware, Computer Engineering, Computer Science, Computational Logic, Programming Principles, Computer Programming, System Design and Implementation, Program Development, Data Storage
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Visio, Engineering Drawings, Engineering Plans And Specifications, Process Flow Diagrams, Diagram Design, Technical Drawing, Microsoft Development Tools, Visualization (Computer Graphics), Schematic Diagrams, Data Flow Diagrams (DFDs), Graphic and Visual Design Software, Graphic and Visual Design, Microsoft Access, Microsoft Office, Visual Design, Graphic Design, Data Integration, Workflow Management
Mixed · Course · 1 - 3 Months