Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Cascading Style Sheets (CSS), UI Components, Responsive Web Design, HTML and CSS, User Interface (UI), Interactive Design, Web Design and Development, Web Design, Animations, Web Development

Skills you'll gain: Meeting Facilitation, Productivity, Operational Efficiency, Time Management, Organizational Leadership, Business Leadership, Leadership, Leadership and Management, Decision Making, Strategic Leadership, Leadership Development, Strategic Decision-Making, Communication Planning, Generative AI, Communication Strategies, Strategic Communication, Artificial Intelligence and Machine Learning (AI/ML), Communication, Business Communication, Corporate Communications

Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Business Research, User Accounts, Content Creation

Skills you'll gain: Branding, Advertising, Consumer Behaviour, Brand Management, Brand Strategy, Integrated Marketing Communications, Advertising Campaigns, Marketing Communications, Brand Awareness, Marketing, Promotional Strategies, Media Planning, Digital Advertising, Customer Engagement, Media Strategy, Design Thinking

Skills you'll gain: Salesforce Development, Salesforce, Visualforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Email Automation, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics

Skills you'll gain: User Accounts, Technical Support and Services, User Provisioning, Virtual Private Networks (VPN), VPN Clients, Authentications, Encryption, Data Sharing

Skills you'll gain: Prospecting and Qualification, Sales Presentations, Persona Development, Inside Sales, Sales Prospecting, Sales Process, Target Audience, Sales Strategy, Lead Generation, Customer Analysis, Customer Relationship Management (CRM) Software, Professional Networking

Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization

Skills you'll gain: Cloud Solutions, Cloud Hosting, Cloud Deployment, Public Cloud, Cloud Computing Architecture, Cloud Management, Cloud Storage, Cost Management, Risk Management

Skills you'll gain: Google Cloud Platform, Network Performance Management, Network Planning And Design, Cloud Computing, Virtual Machines, Network Routing, Load Balancing

Skills you'll gain: Cloud Security, Cloud Computing Architecture, Cloud Deployment, Cloud Management, Cloud Computing, Identity and Access Management, Cloud Infrastructure, Security Controls, CI/CD, Computer Security Incident Management, Scalability, Data Security, Network Troubleshooting, Disaster Recovery, Infrastructure as Code (IaC), Vulnerability Assessments, Key Management, Network Security, Incident Response, Solution Design