Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Microsoft
Skills you'll gain: C++ (Programming Language), API Design, Software Architecture, Software Design, Maintainability, Data Structures, Data Validation, Performance Tuning, Generative AI, File Management, Algorithms, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Continuous Integration, Software Versioning, Collaborative Software, Software Development Tools, Code Review, Issue Tracking, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Timelines, Canva (Software), Email Automation, Prompt Engineering, Microsoft Power Automate/Flow, Setting Appointments, Calendar Management, Automation, Microsoft 365, Generative AI, ChatGPT, Collaborative Software, Business Process Automation, Artificial Intelligence, Collaboration, Time Management, Productivity, Personal Development, Natural Language Processing, Communication
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Software Design
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Data Modeling, Data Visualization, Power BI, Data Visualization Software, Dashboard, Data Presentation, Interactive Data Visualization, Data Import/Export, Data Analysis, Data Analysis Expressions (DAX), Data Synthesis, Data Transformation, Trend Analysis, Data Sharing, Excel Formulas, Business Analytics, Microsoft 365, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Data Storytelling, Data Presentation, Human Resource Strategy, HR Tech, Employee Relations, Employee Performance Management, Performance Metric, Dashboard, Data Analysis, Training and Development, Compensation Strategy, Business Metrics, Employee Retention, Compensation and Benefits, Talent Recruitment, Business Analysis, Employee Engagement, Mental Health
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Customer Relationship Building, Marketing Automation, Value Propositions, Portfolio Management, Automation, Key Performance Indicators (KPIs)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: User Interface (UI) Design, Web Applications, User Interface (UI), UI/UX Strategy, User Experience Design, Cascading Style Sheets (CSS)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Zero Trust Network Access, Cloud Computing Architecture, Serverless Computing, Cloud Management, Virtual Private Networks (VPN), General Networking, Identity and Access Management, Role-Based Access Control (RBAC), Containerization
Beginner · Course · 3 - 6 Months

SkillsBooster Academy
Skills you'll gain: Generative AI, AI Product Strategy, Brand Strategy, Content Creation, Business Communication, Storytelling, Media Production, Brand Awareness, Social Media Content, Digital Design, Business Ethics, Marketing Communications, Creative Thinking, Influencing, Business Transformation, Entrepreneurship, Creative Problem-Solving, Media and Communications, Customer Engagement, Digital Marketing
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Go (Programming Language), Back-End Web Development, Object Oriented Programming (OOP), System Programming, Debugging, Algorithms, Functional Design, Computer Programming Tools, Data Access, Data Structures, Software Design, Operating Systems, Computer Architecture
Intermediate · Specialization · 3 - 6 Months

Packt
Skills you'll gain: Salesforce, Salesforce Development, CI/CD, Software Architecture, Force.com, Systems Architecture, Solution Architecture, Salesforce Object Query Language (SOQL), Software Design Patterns, Maintainability, DevOps, Security Requirements Analysis, Scalability, Software Design, Software Technical Review, Database Design, Enterprise Architecture, System Design and Implementation, Interoperability, Systems Integration
Beginner · Course · 1 - 3 Months