• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • M

    Microsoft

    Career Pathways in Coaching & People Development Leadership

    Skills you'll gain: People Development, People Analytics, Data Storytelling, Workforce Development, Human Resources, Professional Development, Interviewing Skills, Professional Networking, Human Resource Strategy, People Management, Employee Coaching, AI Enablement, Organizational Development, Dashboard, Coaching, Portfolio Management, Training Programs, Talent Management, Communication Strategies, Verbal Communication Skills

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    IBM

    Develop Generative AI Applications: Get Started

    Skills you'll gain: Prompt Engineering, LangChain, Prompt Patterns, Prompt Engineering Tools, LLM Application, Generative AI, Tool Calling, Generative AI Agents, Large Language Modeling, AI Workflows, JSON, AI Orchestration, Model Evaluation, Flask (Web Framework), Software Development

    4.6 stars, 601 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.6 (601) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Sage Publications

    Strategic Human Capital Management in Banking

    Skills you'll gain: Performance Appraisal, Performance Management, Talent Management, HR Tech, Talent Acquisition, Talent Recruitment, Employee Engagement, Talent Pipelining, Human Resources, Staff Management, Banking, Human Resource Strategy, Organizational Change, Culture Transformation, Human Resources Management and Planning, Banking Services, Human Capital, Strategic Leadership, Strategic Planning, Management Reporting

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Architectural Patterns and Data Management in Modern Systems

    Skills you'll gain: Enterprise Architecture, Systems Architecture, OAuth, Enterprise Modeling, Solution Architecture, Data Architecture, Authentications, Software Architecture, Service Oriented Architecture, Process Modeling, Process Driven Development, .NET Framework, Authorization (Computing), Middleware, Single Sign-On (SSO), Systems Design, Data Management, Data Governance, API Design, Scalability

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    Sage Publications

    Core Project Management: Define, Map, and Value Success

    Skills you'll gain: Project Design, Stakeholder Management, Stakeholder Engagement, Project Management Life Cycle, Stakeholder Analysis, Project Scoping, Project Management, Project Planning, Project Risk Management, Leadership, Project Performance, Proposal Development, Decision Making, Program Evaluation, Business Priorities, Organizational Strategy, Strategic Leadership, Strategic Planning, Strategic Prioritization, Business Analysis

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Codio

    Programming in C++: A Hands-on Introduction

    Skills you'll gain: File I/O, C and C++, Data Import/Export, C++ (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Data Validation, Programming Principles, Computer Programming, Data Integrity, Data Structures, Code Reusability, File Management, Data Store, Memory Management, Software Documentation, Computer Science, Maintainability, Computational Logic, Development Environment

    4.6 stars, 1.3K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (1.3K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Harnessing AI for Business Impact

    Skills you'll gain: Large Language Modeling, AI Enablement, LLM Application, Responsible AI, ChatGPT, Generative AI, Plan Execution, Organizational Strategy, Strategic Leadership, AI Product Strategy, Market Research, Business Leadership, Trend Analysis, AI literacy, Real Time Data, Governance, Artificial Intelligence, Data Ethics, Team Management, Data Analysis

    4.7 stars, 1.8K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (1.8K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Empathetic Leadership Development Program

    Skills you'll gain: Active Listening, Virtual Teams, Empathy, Interpersonal Communications, Emotional Intelligence, Rapport Building, Empathy & Emotional Intelligence, Diversity and Inclusion, Recognizing Others, Workplace inclusivity, Executive Presence, Constructive Feedback, Compassion, Employee Coaching, Diversity Equity and Inclusion Initiatives, Organizational Leadership, Leadership Development, Leadership, Conflict Management, Mentorship

    Beginner · Course · 3 - 6 Months

    Category: New
    New
  • P

    Packt

    Intermediate Jetpack Compose & Mobile App Development

    Skills you'll gain: Android Jetpack, Android Development, Mobile Development, Kotlin, UI Components, Interactive Data Visualization, Data Visualization, Code Reusability, Software Design, Animations, User Interface (UI), Interactive Design, User Interface (UI) Design, Software Architecture, Maintainability, JSON, Data Visualization Software, Layout Design, Data Modeling

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Microsoft

    Threat Detection and Security Engineering

    Skills you'll gain: Threat Detection, Security Engineering, Endpoint Detection and Response, Security Information and Event Management (SIEM), Cyber Threat Hunting, AI Security, IT Security Architecture, Continuous Monitoring, MITRE ATT&CK Framework, Security Controls, Enterprise Architecture, Endpoint Security, Computer Security Incident Management, Data Loss Prevention, Incident Response, Data Security, Security Management, Cloud Security, Incident Management, Encryption

    Advanced · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    GenAI for Sales Operations: Automation, Analytics & Strategy

    Skills you'll gain: Sales Strategy, Sales Process, Microsoft Copilot, Sales Operations, Sales Enablement, Responsible AI, Generative AI Agents, Anthropic Claude, Sales, Report Writing, HubSpot CRM, Email Automation, Generative AI, Business Process Automation, Automation, Workflow Management, Customer Relationship Management, Forecasting, Revenue Forecasting, Data-Driven Decision-Making

    4.3 stars, 128 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.3 (128) · Intermediate · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google

    Capture and Captivate Your Audience

    Skills you'll gain: Conversion Funnel Analysis, Customer Retention, Target Market, Customer Advocacy, Promotional Strategies

    4.9 stars, 23 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (23) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…899091…812

In summary, here are 10 of our most popular customer experience improvement courses

  • Career Pathways in Coaching & People Development Leadership: Microsoft
  • Develop Generative AI Applications: Get Started: IBM
  • Strategic Human Capital Management in Banking: Sage Publications
  • Architectural Patterns and Data Management in Modern Systems: Packt
  • Core Project Management: Define, Map, and Value Success: Sage Publications
  • Programming in C++: A Hands-on Introduction: Codio
  • Harnessing AI for Business Impact: Coursera
  • Empathetic Leadership Development Program: Packt
  • Intermediate Jetpack Compose & Mobile App Development: Packt
  • Threat Detection and Security Engineering: Microsoft

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok