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  • Customer Engagement

Results for "customer engagement"


  • C

    Coursera

    Facebook Growth: Boost Your Engagement

    Skills you'll gain: Content Scheduling, Facebook, Social Media Content, Social Media Management, Social Media, Driving engagement, Content Strategy, Social Media Marketing, Social Media Strategy, Drive Engagement, Live Streaming, Community Organizing, Content Management, Community Development, Content Creation, Content Optimization

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    TikTok Community: Engage & Build

    Skills you'll gain: TikTok, Driving engagement, Drive Engagement, Social Media Management, Customer Engagement, Social Media Strategy, Social Media, Social Media Marketing, Community Development, Brand Loyalty, Customer Relationship Building, Content Strategy

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Instagram Community: Build and Engage

    Skills you'll gain: Instagram, Drive Engagement, Driving engagement, Social Media Management, Customer Engagement, Social Media, Social Media Content, Social Media Strategy, Community Development

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    Alex Genadinik

    Converting Users Into Brand Advocates And Champions

    Skills you'll gain: Customer Advocacy, Brand Loyalty, Discussion Facilitation, Competitive Analysis, Loyalty Programs, Customer Engagement, Advocacy, Driving engagement, Thought Leadership, Customer Retention, Promotional Strategies

    Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Customer Relationship Management with Case Study

    Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Organizational Strategy, Customer Relationship Building, Salesforce, Marketing Automation, Customer Insights, Operational Analysis, Case Studies, Market Analysis, Analysis, Business Strategy, Business Process Automation, Spatial Data Analysis, Customer experience improvement, Auditing

    4.8 stars, 12 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.8 (12) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    GenerativeAI for Customer Success

    Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, Client Support, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy

    4.5 stars, 61 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (61) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    Edureka

    Generative AI for Customer Service Automation

    Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Chegg Skills

    Practical AI for Customer Service

    Skills you'll gain: Responsible AI, Operational Efficiency, Natural Language Processing, Data Ethics, Workflow Management, Customer Service, AI Enablement, Operations, Customer experience improvement, Customer experience strategy (CX), Customer Communications Management, AI literacy, Artificial Intelligence, Customer Support, Service Improvement, AI Personalization, Guest Relations, Prompt Engineering, Communication, Problem Solving

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    Edureka

    Generative AI Essentials for Customer Service

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, AI Integrations, Customer Relationship Management

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Google

    Capture and Captivate Your Audience

    Skills you'll gain: Conversion Funnel Analysis, Customer Retention, Target Market, Customer Advocacy, Promotional Strategies

    4.9 stars, 23 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (23) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Customer Relationship Management

    Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making

    4.6 stars, 289 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (289) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Coursera

    Fundamentals of Customer Acquisition Management

    Skills you'll gain: Customer Acquisition Management, Data-Driven Marketing, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Customer Insights, Marketing Channel, Customer Analysis, Marketing Effectiveness, Brand Loyalty, Brand Strategy, Customer Relationship Building, Marketing Strategies, Campaign Management, Performance Measurement

    4.7 stars, 18 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (18) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular customer engagement courses

  • Facebook Growth: Boost Your Engagement: Coursera
  • TikTok Community: Engage & Build: Coursera
  • Instagram Community: Build and Engage: Coursera
  • Converting Users Into Brand Advocates And Champions: Alex Genadinik
  • Customer Relationship Management with Case Study: EDUCBA
  • GenerativeAI for Customer Success: Coursera
  • Generative AI for Customer Service Automation: Edureka
  • Practical AI for Customer Service: Chegg Skills
  • Generative AI Essentials for Customer Service: Edureka
  • Capture and Captivate Your Audience: Google

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