Skills you'll gain: Customer Service, Telephone Skills, Customer Complaint Resolution, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Relationship Building, Interpersonal Communications, Communication, Active Listening, Customer Analysis, Non-Verbal Communication

Skills you'll gain: Automation, Business Process Automation, Self Service Technologies, Productivity Software, Digital Transformation, Process Optimization, Operational Efficiency, Artificial Intelligence, Emerging Technologies, Innovation

Skills you'll gain: Keyword Research, Generative AI, Search Engine Optimization, Marketing Automation, Web Analytics and SEO, Prompt Engineering, Business Process Automation, Competitive Analysis

Skills you'll gain: Data Storytelling, Interactive Data Visualization, Data Visualization Software, Data Visualization, Dashboard, Ggplot2, Plot (Graphics), Shiny (R Package), R Programming, Leaflet (Software), Data Analysis, Graphing, Scatter Plots, Box Plots, Data Science, Spatial Data Analysis, Histogram, UI Components, User Interface (UI)

Skills you'll gain: Salesforce, Workflow Management, Cloud Services, Request For Quotation (RFQ), Product Planning, Email Marketing, Data Management

Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Customer Engagement, Big Data, Customer Insights, Customer experience strategy (CX), Business Analytics, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence

Skills you'll gain: Electrical Systems, Electrical Power, Electric Power Systems, Electrical Equipment, Electrical Safety, High Voltage, Basic Electrical Systems, Low Voltage, Electrical Engineering, Three-Phase, Failure Analysis, Engineering Calculations

Skills you'll gain: Marketing Effectiveness, Performance Measurement, Marketing Analytics, Digital Media Strategy, Marketing Strategies, Target Audience, Marketing Planning, Key Performance Indicators (KPIs), Digital Marketing, E-Commerce, Analysis, Entrepreneurship, Goal Setting

Skills you'll gain: Branding, Brand Strategy, Strategic Marketing, Marketing, Consumer Behaviour, Go To Market Strategy, Marketing Strategies, Customer Insights, Marketing Communications, Customer experience strategy (CX), Market Dynamics, Online Advertising, E-Commerce

Skills you'll gain: Gmail, Google Docs, Google Sheets, Google Workspace, Presentations, Calendar Management, Microsoft PowerPoint, Spreadsheet Software, File Management, Excel Formulas, Excel Macros, Setting Appointments, Productivity Software, Version Control, Sales Presentations, Document Management, Product Demonstration, Collaborative Software, Email Security, Meeting Facilitation

Skills you'll gain: Trend Analysis, Data Manipulation, Data Analysis, SAS (Software), Analysis, Analytics, Data Visualization, Interactive Data Visualization, Data Visualization Software, Data Presentation, Business Reporting, Statistical Programming

Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Storyboarding, Storytelling, Data Visualization Software, Infographics, Data Ethics, Data Literacy, Data-Driven Decision-Making, Data Analysis, Drive Engagement