
Skills you'll gain: Constructive Feedback, Interpersonal Communications, Social Skills, Active Listening, Trustworthiness, Conflict Management, Assertiveness, Communication, Professionalism, Rapport Building, Professional Development, Communication Strategies, Influencing, Empathy, Emotional Intelligence, Personal Attributes, People Management
Beginner · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Relationship Building, Relationship Management, Psychology, Rapport Building, Social Sciences, Interpersonal Communications, Decision Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Team Performance Management, Communication Planning, Team Management, Project Management, Team Building, Resource Management, People Management, Staff Management, Management Training And Development, Team Leadership, Project Coordination, Leadership and Management, Conflict Management, Drive Engagement, People Development, Stakeholder Communications, Stakeholder Engagement, Stakeholder Management, Human Resources Management and Planning, Project Controls
Mixed · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Relationship Building, Social Skills, Personal Development, Active Listening, Rapport Building, Interpersonal Communications, Communication, Empathy, Communication Strategies, Self-Awareness, Emotional Intelligence, Overcoming Obstacles, Needs Assessment, Assertiveness, Psychology
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Oral Expression, Rapport Building, Emotional Intelligence, Personal Attributes, Verbal Communication Skills, Relationship Building, Non-Verbal Communication, Self-Awareness, Communication, Communication Strategies, Interpersonal Communications, Personal Development, Executive Presence, Adaptability
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Recognizing Others, Empathy, Rapport Building, Relationship Building, Interpersonal Communications, Social Skills, Leadership, Compassion, Teamwork, Communication, Team Collaboration, Communication Strategies, Self-Awareness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Relationship Management, Trustworthiness, Customer Relationship Building, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Organizational Development, Upselling, Active Listening
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Non-Verbal Communication, Empathy & Emotional Intelligence, Mentorship, Emotional Intelligence, Personal Development, Self-Awareness, Interpersonal Communications, Social Skills, Team Collaboration, Coaching, Empathy, Resilience, Leadership, Teamwork, Professionalism, Initiative and Leadership
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Employee Coaching, Empathy & Emotional Intelligence, Recognizing Others, Smart Goals, Emotional Intelligence, Employee Engagement, Employee Surveys, Employee Performance Management, Human Resources Management and Planning, Constructive Feedback, Team Collaboration, Goal Setting, People Development, Empathy, Coaching, Business Communication, Data Analysis, Prompt Engineering, Microsoft Copilot, Generative AI
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Customer Retention, Sales Presentation, Sales Process, Microsoft Copilot, Proposal Development, Overcoming Objections, Sales Prospecting, Needs Assessment, Customer Relationship Management (CRM) Software, Selling Techniques, Sales Presentations, Prospecting and Qualification, Marketing Collateral, Customer Success Management, Lead Generation, Customer Relationship Management, Customer Analysis, Sales, Business Development
Intermediate · Specialization · 3 - 6 Months

Sage Publications
Skills you'll gain: Closing (Sales), Sales Presentation, Active Listening, Selling Techniques, Conflict Management, General Sales Practices, Persuasive Communication, Sales, Sales Strategy, Verbal Communication Skills, Storytelling, Sales Management, Negotiation, Emotional Intelligence, Drive Engagement, Relationship Management, Overcoming Objections, Empathy & Emotional Intelligence, Customer Relationship Building, Strategic Marketing
Intermediate · Course · 1 - 3 Months